Waitr Completes Ordering Integration with Otter
March 19 2021 - 8:30AM
Business Wire
Waitr Holdings Inc. (Nasdaq: WTRH) (“Waitr” or the “Company”), a
leader in on-demand food ordering and delivery, announced today
that Waitr has completed onboarding of their integration with
Otter, one of the country’s top delivery management and
optimization platforms.
This collaboration is the latest in a series of integrations by
Waitr to support its new and existing restaurant partners. This
partnership provides restaurants with the opportunity to increase
order accuracy, efficiency, reach and revenue through Otter’s
delivery management system, which streamlines orders across
locations, brands and platforms into a single tablet.
Otter’s technology simplifies processes for Waitr and Bite Squad
restaurant partners. Otter allows them to see all their orders in
one place, auto-accept those orders, gain insight through holistic
performance data, and eliminate tablet chaos to enhance overall
performance.
Restaurant managers already using the Otter platform have raved
about its ease of use and how it eliminates the chaos and confusion
caused by managing multiple online-orders “the old-fashioned way.”
Otter is tailored specifically for owners and managers, empowering
them with the ability to streamline day-to-day restaurant
management and free up their time to focus on what really matters:
food, people, growth and opportunity.
“We continue to find ways to reinforce our commitment to our
restaurant partners, especially in the current environment,” said
Carl Grimstad, CEO and Chairman of Waitr. “This partnership with
Otter improves restaurant efficiency and customer
satisfaction.”
About Waitr Holdings Inc. Founded in 2013 and based in
Lafayette, Louisiana, Waitr operates an online ordering technology
platform, providing delivery, carryout and dine-in options. Waitr,
along with Bite Squad, connect local restaurants and grocery stores
to diners in underserved U.S. markets. Together, they are a
convenient way to discover, order and receive great food and other
products from local restaurants, national chains and grocery
stores. As of December 31, 2020, Waitr and Bite Squad operated in
small and medium sized markets in the United States in over 700
cities.
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