Vonage Wins 15th Annual Global Top Ranking Performers Awards from ContactCenterWorld
November 18 2020 - 03:00AM
Business Wire
Vonage (Nasdaq: VG), a global leader in cloud
communications helping businesses accelerate their digital
transformation, announced today that ContactCenterWorld, the global
association for contact center and customer engagement best
practices, has named Vonage as winner of its Global Top Ranking
Performers Awards in two categories.
Vonage was a gold award winner of the Best Help Desk Award for
Europe, Middle East & Africa (EMEA) for its tech support team
in Wroclaw, Poland. Vonage’s Dave D'Arcy, Senior Director of
International Care and Tech Support, won a silver medal in the EMEA
Best Industry Leader category.
In its 15th year, the Global Top Ranking Performers Awards is
dedicated to the contact centre and customer experience industry.
More than 1,500 entries from organisations and individuals in
nearly 80 nations were submitted this year, with winners in EMEA
announced at the end of October. Winners will now compete in the
world finals in February 2021.
Raj Wadhwani, President of ContactCenterWorld, commented,
"Recognising the achievements of world-class contact centres and
professionals in our prestigious global awards programme is
important to showcase the dynamic nature of this growing industry
and to highlight the importance of sharing knowledge and
inspiration. I am blown away this year with the ideas and expertise
demonstrated by companies throughout EMEA and look forward to
seeing Vonage at the world finals on February 9-11 2021."
"We are delighted to have won these prestigious awards from
ContactCenterWorld," said Rodolpho Cardenuto, President,
Applications Group for Vonage. "Providing flexible and innovative
tools to help our customers build rich, more engaged relationships
with their prospects and customers is an intrinsic part of our
vision. We also leverage our own technology to drive enhanced
employee and customer experiences from the office or anywhere
across the globe. This acknowledgement reinforces our commitment to
help our customers advance and compete on customer experience to
grow their businesses."
To find out more about Vonage, visit www.vonage.com.
###
About Vonage
Vonage (Nasdaq: VG), a global cloud communications leader, helps
businesses accelerate their digital transformation. Vonage's
Communications Platform is fully programmable and allows for the
integration of Video, Voice, Chat, Messaging and Verification into
existing products, workflows and systems. Vonage's fully
programmable unified communications and contact center applications
are built from the Vonage platform and enable companies to
transform how they communicate and operate from the office or
anywhere, providing enormous flexibility and ensuring business
continuity.
Vonage Holdings Corp. is headquartered in New Jersey, with
offices throughout the United States, Europe, Israel, Australia and
Asia. To follow Vonage on Twitter, please visit twitter.com/vonage.
To become a fan on Facebook, go to facebook.com/vonage. To
subscribe on YouTube, visit youtube.com/vonage.
About ContactCenterWorld
ContactCenterWorld.com, established in 1999, is the Global
Association for Contact Center and Customer Engagement Best
Practices. The association has a truly global footprint (members in
over 200 countries) and supports 205,000 personal members from
enterprises of all sizes with ideas, information and opportunities
including best practice awards, conferences and certification
programs. Personal membership is free and available at this link
https://www.contactcenterworld.com/join.
About the Global Top Ranking Performers Awards
The ONLY truly Global Awards and Recognition Program in the
Contact Center: 79 countries have participated in the awards so
far! Contestants compete in 3 different regions: Americas, Asia
Pacific & Europe, Middle East & Africa. Regional winners
then compete in the Olympics of our industry: The Global World
Finals! The awards are 100% fair and unbiased: Sponsors,
competitors and partners do not have a judging vote. Find out more:
https://www.contactcenterworld.com/worldawards.
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version on businesswire.com: https://www.businesswire.com/news/home/20201118005051/en/
Vonage PR Contact Nicola Brookes +44 (0)125 659 7454
nicola.brookes@vonage.com Vonage Investor Contact Hunter
Blankenbaker +1 732-444-4926 hunter.blankenbaker@vonage.com Raj
Wadhwani - President ContactCenterWorld
rajw@contactcenterworld.com (+1-844-699-1199)
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