Tuya uses the Vonage SMS API to embed instant
notifications and simple sign-on features directly into its
products
Vonage (Nasdaq: VG), a global leader in cloud communications
helping businesses accelerate their digital transformation, has
been chosen by the leading global Artificial Intelligence of Things
(AIoT) platform, Tuya, to enhance end-user customer experience and
engagement for its users around the world.
With its AI+IoT solutions, Tuya enables manufacturers, brands,
OEMs and retail chains to transform products into smart devices and
systems. Providing a one-stop solution that includes hardware
access, cloud services, and app development, the company powers
more than 500 product categories, and has deployed more than 90,000
smart products. Headquartered in the United States, Tuya also
operates in Germany, India, Japan and China, and has more than
180,000 clients in more than 190 countries.
Vonage APIs allow developers to easily enhance and build
intelligent, intuitive customer experiences directly into their
existing applications and devices. Tuya is leveraging the Vonage
SMS API to help brands set up instant notification features on
their smart home products. Embedded within Tuya’s platform, the
Vonage SMS API delivers timely automated notifications to ensure
end users have a seamless experience, from fast, easy sign-on
processes to customer support and more. Tuya also provides OTP
(one-time password) logins and sign-up solutions using Vonage,
enabling the creation of secure smart devices and systems.
“We’re committed to helping brands power their platforms and
build IoT systems effortlessly. Vonage’s SMS API, embedded within
our smart IoT platform, enables Tuya to power smart products with
instant notification features and authentication solutions. This
allows brands to create a secure product and provide great customer
support while reducing business costs,” said Ross Luo, General
Manager Asia Pacific, Tuya.
According to Transforma Insights, there were 7.6 billion active
IoT devices in 2019. This is expected to grow to 24.1 billion in
2030 with the consumer sector leading in terms of connected devices
with 65 percent of all connections.1 Asia Pacific is expected to
become the largest regional smart home market, with a market size
of US$ 115.9 billion in 2030.2
“Delivering a great customer experience can be a challenge due
to high SMS charges and weak network signals which can lead to
failed deliveries. Businesses need a fast and efficient way to
reach their customers no matter where they are located. Vonage’s
SMS API enables messages to be sent to any SMS-capable device
quickly and reliably, reducing the cost of failed messages and
enabling businesses to effectively communicate with their customers
worldwide,” said Sunny Rao, Vonage Senior Vice President and
General Manager for the Asia Pacific region.
Mr. Luo presented during a recent Vonage virtual event, sharing
how Tuya is leveraging Vonage to strengthen their customer
engagement. The Vonage Communications Platform allows for the
integration of fully programmable APIs into existing products,
workflows and systems and from which the Company’s unified
communications and contact center solutions are built. With more
than one million registered developers, the Vonage Platform
provides businesses throughout the Asia-Pacific market and
worldwide with the power and flexibility to integrate multiple
communications channels − video, voice, chat, messaging, email and
verification − into their applications, products, and workflows to
create new paradigms in their industries. Through its partners,
Vonage’s platform is at the centre of many notable transformational
projects in the region, and a de facto for startups.
To find out more about Vonage, visit www.vonage.com.
###
About Vonage Vonage,
(Nasdaq:VG) a global cloud communications leader, helps businesses
accelerate their digital transformation. Vonage's Communications
Platform is fully programmable and allows for the integration of
Video, Voice, Chat, Messaging and Verification into existing
products, workflows and systems. Vonage's fully programmable
unified communications and contact center applications are built
from the Vonage platform and enable companies to transform how they
communicate and operate from the office or anywhere, providing
enormous flexibility and ensuring business continuity.
Vonage Holdings Corp. is headquartered in New Jersey, with
offices throughout the United States, Europe, Australia and Asia.
To follow Vonage on Twitter, please visit www.twitter.com/vonage.
To become a fan on Facebook, go to facebook.com/vonage. To
subscribe on YouTube, visit youtube.com/vonage.
About Tuya
Tuya provides a global-leading AI+IoT platform that brings smart
products to life for manufacturers, brands, OEMs and retail chains.
The platform offers hardware access, cloud services and app
development. Tuya also helps brands upgrade their technology and
business models, enabling them to deliver smart devices to meet
consumer demand. Tuya serves more than 180,000 clients in over 190
countries powering over 90 thousand products such as lighting,
appliances, and surveillance equipment. Tuya is internationally
operated, with local headquarters in the U.S., China, Germany,
Japan, and India. The Tuya Cloud processes over 40 million daily AI
voice interactions from its five global data centers.
For more information, please visit Tuya's Website, LinkedIn,
Facebook, Twitter or YouTube.
1https://www.iot-now.com/2020/05/20/102937-global-iot-market-to-grow-to-1-5trn-annual-revenue-by-2030/
2https://www.statista.com/statistics/823663/smart-home-market-revenue-worldwide-by-region/#:~:text=In%202030%2C%20Asia%20Pacific%20is,of%20115.9%20billion%20U.S.%20dollars.
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version on businesswire.com: https://www.businesswire.com/news/home/20201108005009/en/
Media Contacts Deeksha Kakkar, Litmus PR +65 8263 5751
deeksha@litmuspr.com.sg
Elise Leonard, Vonage +1 732-837-3801
elise.leonard@vonage.com
Vonage Investor Contact Hunter Blankenbaker +1
732-444-4926 hunter.blankenbaker@vonage.com
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