CHICAGO, Sept. 3, 2020 /PRNewswire/ -- United Airlines
today introduces a new interactive map tool on united.com and
the United mobile app that allows customers to filter and view
destinations' COVID-19 related travel restrictions. The Destination
Travel Guide, a first among U.S. airlines, provides an
interactive, color coded map to highlight if a destination is
closed, partially open or fully open for travel, and will also note
if any tests or self-quarantining is required for travel. Customers
can easily filter destinations to view local regulations, such as
social distancing and mask enforcement, as well as to see if
hotels, restaurants and other leisure outlets are open to the
public.
"We know it's a challenge to keep up with the ever-changing list
of travel restrictions, policies and regulations so we are offering
a simple, easy tool that helps customers decide where to travel
next," said Linda Jojo, Executive
Vice President for Technology and Chief Digital Officer. "By
providing the most up-to-date information on the destinations we
serve, customers can compare and shop for travel with greater
confidence and help them find the destinations that best fit their
preferences."
The Destination Travel Guide currently highlights travel
restrictions and leisure offerings in the U.S. by state, and will
expand to include all international destinations the airline serves
in the coming weeks. Customers viewing the color-coded map can
click on each state to view local regulations and travel guidances.
There is also the option to filter the map by state to view
specific information on each destination, including:
- Medical certificate needed (such as negative COVID test)
- Non-essential shops open
- Tourism accommodation open
- Restaurants open
- Bars and cafes open
- Museum and heritage sites open
- Mask in public required
- Physical distancing required
The new map feature follows several recent innovations from
United that were designed to enhance the travel experience. As part
of its United CleanPlus program, the airline recently
introduced touchless check-in, text alerts for passengers on
standby and upgrade lists to reduce person-to-person interaction,
and a new chat function to give customers a contactless option to
receive immediate access to information about cleaning and safety
procedures.
Committed to Ensuring a Safe Journey
Through the
United CleanPlus program, the airline is committed to putting
health and safety at the forefront of every customer's journey,
with the goal of delivering an industry-leading standard of
cleanliness. United has teamed up with Clorox and Cleveland Clinic
to redefine cleaning and health safety procedures from check-in to
landing and has implemented more than a dozen new policies,
protocols and innovations designed with the safety of customers and
employees in mind, including:
- Requiring all travelers – including crew members – to wear face
coverings and potentially revoking travel privileges for customers
who do not follow these requirements, as underscored in
a recent video from United CEO Scott Kirby.
- Using state-of-the-art high-efficiency (HEPA) filters on most
United mainline aircraft to circulate air and remove up to 99.97%
of airborne particles.
- Using electrostatic spraying before departure for enhanced
cabin sanitation.
- Adding a step to the check-in process, based on a
recommendation from the Cleveland Clinic, requiring customers to
acknowledge they do not have symptoms for COVID-19 and agree to
follow our policies, including wearing a mask on board.
- Offering customers a touchless baggage check-in experience at
more than 200 airports across the United
States; United is the first U.S. airline to make this
technology available.
For more details on all the ways United is helping keep
customers safe during their journey, please
visit united.com/cleanplus.
About United
United's shared purpose is "Connecting
People. Uniting the World." For more information, visit united.com,
follow @United on Twitter and Instagram or connect on Facebook. The
common stock of United's parent, United Airlines Holdings, Inc., is
traded on the Nasdaq under the symbol "UAL".
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SOURCE United Airlines