Sykes Enterprises, Incorporated to Participate in Barrington Research’s Virtual Spring Investment Conference
May 24 2021 - 5:00PM
Sykes Enterprises, Incorporated (“SYKES” or the “Company”) (NASDAQ:
SYKE), a leading full life cycle provider of global customer
experience management services, multichannel demand generation and
digital transformation, announced today that it plans to
participate in one-on-one meetings with investors in Barrington
Research’s Virtual Spring Investment Conference on May 27, 2021.
About Sykes Enterprises,
Incorporated
Sykes Enterprises, Incorporated and consolidated
subsidiaries (“SYKES” or the “Company”) is a leading full lifecycle
provider of global customer experience management services,
multichannel demand generation and digital transformation. SYKES
provides differentiated full lifecycle customer experience
management solutions and services primarily to Global 2000
companies and their end customers principally in the financial
services, technology, communications, transportation & leisure
and healthcare industries. The Company’s differentiated full
lifecycle services platform effectively engages customers at every
touchpoint within the customer journey, including digital media and
acquisition, sales expertise, customer service, technical support
and retention, many of which can be optimized through a suite of
digital transformation capabilities under its SYKES Digital
Services (“SDS”) group, which spans robotic process automation
(“RPA”), self-service, insight analytics and digital learning. In
addition to digital transformation, SYKES also provides artificial
intelligence (“AI”) solutions that can be embedded and leveraged
across its lifecycle offerings. The Company serves its clients
through two geographic operating regions: the Americas (United
States, Canada, Latin America, Australia and the Asia Pacific Rim)
and EMEA (Europe, the Middle East and Africa). The Company’s
Americas and EMEA regions primarily provide customer management
solutions and services with an emphasis on inbound multichannel
demand generation, customer service and technical support to its
clients’ customers. These services are delivered through multiple
communication channels including phone, e-mail, social media, text
messaging, chat and digital self-service. The Company also provides
various enterprise support services in the United States that
include services for its clients’ internal support operations, from
technical staffing services to outsourced corporate help desk
services. In Europe, the Company also provide fulfillment services,
which include order processing, payment processing, inventory
control, product delivery and product returns handling.
Additionally, through the Company’s acquisition of RPA provider
Symphony Ventures Ltd (“Symphony”) coupled with its investment in
AI through XSell Technologies, Inc. (“XSell”), the Company also
provides a suite of digital transformation capabilities that
optimizes its differentiated full lifecycle management services
platform. The Company’s complete service offering helps its clients
acquire, retain and increase the lifetime value of their customer
relationships. The Company has developed an extensive global reach
with customer experience management centers across six continents,
including North America, South America, Europe, Asia, Australia and
Africa. The Company delivers cost-effective solutions that generate
demand, enhance the customer service experience, promote stronger
brand loyalty, and bring about high levels of performance and
profitability. For additional information please visit
www.sykes.com.
For additional information
contact:Subhaash KumarSykes Enterprises, Incorporated(813)
233-7143
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