New Survey Elevates Site Reliability Engineering (SRE) as the Force Multiplier for Digital Experiences
August 09 2022 - 9:09AM
Sumo Logic (NASDAQ: SUMO), the SaaS analytics platform to enable
reliable and secure cloud-native applications, today unveiled the
results of the Global SRE Pulse 2022, a survey of insights from the
global IT community, which highlights the growing adoption of SRE
as a central operating model to deliver digital services and
applications. The survey was conducted by DevOps Institute to
establish a baseline on the current state of SRE in practice.
“With the explosion of digital services, SRE has rapidly evolved
to become an essential collaboration center across development and
operations teams to deliver digital experiences,” said Bruno
Kurtic, Founding VP of Product & Strategy, Sumo Logic. “The
Global SRE Pulse demonstrates that in this modern age, the SRE
model adds even greater value to application performance management
and observability programs. SREs have emerged as a specialized
group poised to seize on the next opportunity and drive
growth.”
Read the Global SRE Pulse 2022 here.
SRE: Are We There Yet?Daily life is filled with
the use of digital experiences powered by digital services. Over
the course of the pandemic, enterprises have shifted to deliver
even more services for health, video communications and financial
livelihood as virtual and hybrid work models have taken shape. All
of this drives digital transformation and the accelerated pace
shows no signs of slowing down. To keep pace with this needed
transformation, organizations have turned to SRE to anchor
enhanced digital experiences.
It is no surprise that respondents to the Global SRE Pulse cite
that the adoption of SRE is in full swing, with a resounding 62% of
respondents reporting that their organizations employ SRE processes
today. When asked how their enterprises are leveraging SRE:
- 19% are applying SRE throughout the IT organization;
- 55% are using SRE within specific teams, products or
services;
- 23% are currently piloting SRE; and
- Two percent of respondents selected “other” and only one
percent of organizations tried to apply SRE, but it didn’t
work.
“The adoption of SRE is also helping to create new experiences
so that digital transformation can take place even faster. This
research has proven it - SRE has become an essential engineering
function and it should be considered a standard for any business to
succeed in the digital age,” said Eveline Oehrlich, Chief Research
Officer, DevOps Institute.
Harnessing the Power of SRE: Adoption and
ToolsAccording to the Global SRE Pulse, organizations
adopt SRE for a variety of reasons. Reliability and security are
top of mind, including the need to reduce the risk of service
failure and unplanned downtime (68%), improve the ability to
compete with improved reliable services and offerings (65%), and
ensure satisfaction with business team partners because the
frequency and severity of incidents are reduced (59%).
While SRE adoption is strong and growing, the challenge still
lies in applying automation tools and techniques across domains and
data silos. Respondents state that they are currently implementing
the following top automation tools within the SRE team:
ITSM/ticketing systems (30%), observability (29%), monitoring and
performance management (29%), configuration management (29%),
release management (27%), and security tools (26%).
Observability solutions offer SRE teams the visibility needed to
garner necessary insights into complex architecture and software
stacks. Today, SRE teams are currently or continuously using the
classic approach to monitoring: application performance monitoring
(79%), availability, uptime and performance monitoring (86%), and
synthetic transaction monitoring (60%).
Respondents to the Global SRE Pulse also state they are
currently implementing other types of monitoring, including web
performance (25%), real user monitoring (24%), security (24%) and
business activity monitoring (23%).
“As application modernization continues to accelerate, SREs are
under more pressure to release faster,” continued Kurtic. “This
requires organizations to manage services across performance,
security and reliability metrics. As SRE takes hold, we expect to
see the additional removal of various silos for faster remediation
and collaboration.”
Additional Resources: SRE and Sumo Logic
Observability
- Download the Infographic: The state of site reliability
engineering
- Read the blog: Tales from the Toil: Taking the pulse of
SRE
- Review the Global SRE Pulse 2022
- Learn about Sumo Logic solutions for SRE
- Research: Gartner® 2022 Magic Quadrant™ for Application
Performance Monitoring and Observability
- Download the Sumo Logic Application Observability Solution
Brief
Report Methodology DevOps Institute surveyed
460 professionals involved in SRE across the globe, verticals and
organization sizes from March to May 2022. Professionals working in
IT infrastructure and operations made up 35% of respondents, with
IT managers to C-Levels making up 23%.
Gartner Disclaimer:Gartner and Magic Quadrant
are registered trademarks of Gartner, Inc. and/or its affiliates in
the U.S. and internationally and are used herein with permission.
All rights reserved.
About Sumo LogicSumo Logic, Inc. (NASDAQ: SUMO)
empowers the people who power modern, digital business. Through its
SaaS analytics platform, Sumo Logic enables customers to deliver
reliable and secure cloud-native applications. The Sumo Logic
Continuous Intelligence Platform™ helps practitioners and
developers ensure application reliability, secure and protect
against modern security threats, and gain insights into their cloud
infrastructures. Customers around the world rely on Sumo Logic to
get powerful real-time analytics and insights across observability
and security solutions for their cloud-native applications. For
more information, visit www.sumologic.com.
Sumo Logic is a trademark or registered trademark of Sumo Logic
in the United States and in foreign countries. All other company
and product names may be trademarks or registered trademarks of
their respective owners.
Media ContactsCarmen Harris, Sumo
Logiccharris@sumologic.com
Jenna Shikoff, RH StrategicSumoLogicPR@RHStrategic.com
A photo accompanying this announcement is available
at: https://www.globenewswire.com/NewsRoom/AttachmentNg/5b4f9362-2e32-42ea-9671-0349064246e7
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