Splunk Appoints Toni Pavlovich as Chief Customer Officer
April 12 2023 - 8:00AM
Business Wire
Splunk Inc. (NASDAQ: SPLK), the cybersecurity and observability
leader, today announced Toni Pavlovich has been appointed as Chief
Customer Officer (CCO). Reporting to Gary Steele, President and
Chief Executive Officer of Splunk, Pavlovich is responsible for
championing customer experience while fostering a customer-first
mindset and culture across Splunk.
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Splunk Appoints Toni Pavlovich as Chief
Customer Officer (Photo: Business Wire)
With over 30 years of experience, Pavlovich joined Splunk in
2017 and most recently led its Global Professional Services
organization where she built a high-performance team that supports
Splunk’s growing customer base. She has also led Customer Success
Management, Services Sales, Technical Enablement, Services
Partners, and Services Operations during her time at Splunk.
“Splunk is mission critical for the world’s largest and most
innovative organizations and Toni’s proven transformational
leadership will help us continue to deepen our focus on customer
engagement,” said Steele. “As our Chief Customer Officer and a
passionate Splunker, Toni is known for her purposeful approach and
commitment to ensuring the best possible experience for our
customers. We look forward to her leadership as we accelerate
customer time-to-value and drive digital resilience throughout the
customer journey.”
Prior to joining Splunk, she was Vice President of Global
Business Critical Services and Vice President of Technical Sales
and Professional Services for Veritas Technologies. Before that,
Pavlovich spent 11 years at Symantec in strategic leadership roles
driving delivery excellence in Technical Sales and Professional
Services and transforming Global Support, resulting in recognition
by the Technology Services Industry Association (TSIA) for
Outstanding Improvement in Service Excellence for the company. She
has also held leadership positions with Oracle and Interactive
Development Environments and started her career as an avionics
engineer for Lockheed Aeronautical Systems. Pavlovich holds a B.S.
from Rensselaer Polytechnic Institute.
“Thousands of Splunk customers trust our exceptional always-on
customer success, professional services and education teams—and I’m
incredibly proud to lead Splunkers as we deliver unmatched customer
value,” said Pavlovich. “We are dedicated to proactively achieving
customer outcomes by tailoring each approach to scale with their
needs across security and observability. It is an honor to partner
with organizations worldwide as they build resilience with Splunk
to adapt, respond and recover from disruptions, threats and attacks
faster and more efficiently.”
For additional information on Splunk’s customer success
approach, please visit:
https://www.splunk.com/en_us/customer-success.html.
About Splunk Inc.
Splunk Inc. (NASDAQ: SPLK) helps build a safer and more
resilient digital world. Organizations trust Splunk to prevent
security, infrastructure and application issues from becoming major
incidents, absorb shocks from digital disruptions, and accelerate
digital transformation.
Splunk, Splunk>, and Turn Data Into Doing are trademarks and
registered trademarks of Splunk Inc. in the United States and other
countries. All other brand names, product names, or trademarks
belong to their respective owners. © 2023 Splunk Inc. All rights
reserved.
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Media Contact Patricia Hogan Splunk Inc.
press@splunk.com
Investor Contact Ken Tinsley Splunk Inc.
ir@splunk.com
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