SoundHound Voice AI Now Available on Oracle Cloud Marketplace
May 04 2023 - 9:00AM
Business Wire
Oracle MICROS Simphony POS for Restaurants
users can deploy SoundHound’s advanced voice technology to help
drive sales, increase efficiencies, and alleviate pressures on
staff
SoundHound AI, Inc. (Nasdaq: SOUN) (“SoundHound”), a global
leader in voice artificial intelligence, and a member of Oracle
PartnerNetwork (OPN), today announced that its SoundHound for
Restaurants voice AI technology is available for integration with
Oracle MICROS Simphony Point-of-Sale (POS) for Restaurants.
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SoundHound for Restaurants' Smart
Ordering voice AI integrates quickly and seamlessly with Oracle
MICROS Simphony POS to help any restaurant to accept voice orders
from customers over the phone, via menu kiosk, or at the
drive-thru, and transmit them directly to the platform. (Graphic:
Business Wire)
SoundHound for Restaurants’ Smart Ordering voice AI integrates
quickly and seamlessly with Oracle MICROS Simphony POS to help any
restaurant to accept voice orders from customers over the phone,
via menu kiosk, or at the drive-thru, and transmit them directly to
the platform. SoundHound’s sophisticated voice technology
intelligently learns a restaurant’s menu and can answer questions,
accept modifications, and even upsell – helping restaurant staff
maximize the number of orders they can process with greater speed
and efficiency.
Even during peak hours, Smart Ordering empowers restaurants to
never miss an order, and is able to deal with many customers
simultaneously, helping to avoid frustration and order abandonment.
The voice technology can also answer questions about restaurant
location, business hours, and other FAQs, allowing employees to
focus on making food and serving customers.
Importantly, SoundHound’s advanced conversational AI allows
restaurant customers to speak naturally when placing an order –
just as if they were speaking to a human. It is capable of
capturing selections accurately and in real-time, making it a
reliable and cost-effective way for restaurants to deal with the
increased demand for takeout amid recent labor shortages.
Oracle Cloud Marketplace is a one-stop shop for Oracle customers
seeking trusted business applications offering unique business
solutions, including ones that extend Oracle Cloud Applications.
Oracle Cloud is an enterprise cloud that delivers massive,
non-variable performance and next generation security across a
comprehensive portfolio of services including SaaS, application
development, application hosting, and business analytics. Customers
get access to leading compute, storage, data management, security,
integration, HPC, artificial intelligence (AI), and Blockchain
services to augment and modernize their critical workloads. Oracle
Cloud runs Oracle Autonomous Database, the industry's first and
only self-driving database.
“Restaurants are looking to voice technology to help drive
sales, support employees, and create a great customer experience.
SoundHound’s advanced voice AI allows them to do just that with
minimal onboarding and at a reasonable cost,” says James Hom, Chief
Product Officer and Co-Founder of SoundHound. “We’re delighted that
Smart Ordering is now available in the Oracle Cloud Marketplace,
where our technology can be accessed by thousands of restaurants
looking for smart ways to do more with less.”
SoundHound’s disruptive voice AI is the result of nearly two
decades of innovation, including providing voice AI solutions to a
range of world-class brands, including Hyundai, Pandora, Snap,
VIZIO, LG and Mercedes-Benz. Through SoundHound, each of these
companies offer voice technology that is built from the ground up
and optimized for human speech.
About SoundHound AI, Inc
SoundHound (Nasdaq: SOUN), a leading innovator of conversational
intelligence, offers an independent voice AI platform that enables
businesses across industries to deliver best-in-class
conversational experiences to their customers. Built on proprietary
Speech-to-Meaning® and Deep Meaning Understanding® technologies,
SoundHound’s advanced voice AI platform provides exceptional speed
and accuracy and enables humans to interact with products and
services like they interact with each other—by speaking naturally.
SoundHound is trusted by companies around the globe, including
Hyundai, Mercedes-Benz, Pandora, Qualcomm, Snap, Square, Toast, LG,
VIZIO, KIA, and Stellantis. www.soundhound.com
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle’s partner program designed
to enable partners to accelerate the transition to cloud and drive
superior customer business outcomes. The OPN program allows
partners to engage with Oracle through track(s) aligned to how they
go to market: Cloud Build for partners that provide products or
services built on or integrated with Oracle Cloud; Cloud Sell for
partners that resell Oracle Cloud technology; Cloud Service for
partners that implement, deploy and manage Oracle Cloud Services;
and License & Hardware for partners that build, service or sell
Oracle software licenses or hardware products. Customers can
expedite their business objectives with OPN partners who have
achieved Expertise in a product family or cloud service. To learn
more visit: http://www.oracle.com/partnernetwork.
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Fiona McEvoy fmcevoy@soundhound.com 415 610 6590
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