SoundHound Unveils Full Suite of Edge and Cloud Connectivity Solutions to Boost Accuracy and Privacy in Voice AI
September 15 2022 - 9:00AM
Business Wire
New range will open up voice tech to more
device manufacturers, automakers, and service providers
SoundHound AI, Inc. (Nasdaq: SOUN) (“SoundHound”), a global
leader in voice artificial intelligence, today announced the
availability of a whole suite of Edge and Cloud connectivity
solutions that will allow brands to voice-enable almost any
product, device, or service. Businesses looking to deploy voice AI
can choose from options that match their available processing power
and end-user needs. These include fully-embedded Edge technology
(including a new EdgeLite option), exclusively Cloud-connected
technology, or a hybrid combination of Edge+Cloud.
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Businesses looking to deploy voice AI can
choose from options that match their available processing power and
end-user needs. (Graphic: Business Wire)
The new offerings mean that automakers, smart device
manufacturers, and service providers can select for faster and more
accurate response delivery, reduced manufacturing costs, and
improved flexibility. Businesses embracing these connectivity
options include car brands like Hyundai and prominent smart device
manufacturers.
SoundHound’s selection of on-device Edge solutions allow brands
adopting voice technology to grant their end-users greater levels
of privacy by keeping data stored locally, so it never reaches the
cloud. For cloud connectivity, SoundHound allows brands (and not
third parties) full control over data privacy so that they can
communicate transparently with their users about how information is
managed.
“Voice technology is now a must for products destined for the
consumer market, but that doesn’t mean it’s one-size-fits-all. Here
we’re offering a range of connectivity options that deliver fast
and accurate voice AI to meet different needs,” said James Hom,
Co-Founder and Chief Product Officer at SoundHound. “The
availability of more Edge options will allow businesses to store
and protect sensitive data locally – which could help brands build
customer trust. Our hybrid options help supercharge speed and
accuracy. So whatever the use case or computing capacity, we can
match it for optimal results.”
Available connectivity options:
- EdgeLite With this fully-embedded voice solution
companies can process data locally without cloud-related data
privacy concerns. Developers have access to natural language
commands with less memory and CPU impact, a bundled wake word, and
the ability to instantly update commands.
- EdgeLite+Cloud All the capabilities of EdgeLite, with
the added flexibility to access the cloud to answer queries or push
product updates.
- Edge Fully-embedded voice AI solution with as much
Natural Language Understanding (NLU) capabilities to meet customer
demand for hands-free convenience – without cloud-related data
privacy concerns. Includes full accessibility to custom commands
and the ability to create custom domains for proprietary on-device
functionality.
- Edge+Cloud The capabilities of Edge with the flexibility
and power of cloud connectivity. Allows companies to deliver the
level of cloud connectivity that best matches their products and
users.
- Cloud-Only Equips voice assistants with real-time data
and information from the cloud for delivery of the most relevant
responses to user queries, with no restrictions from device CPU and
memory capabilities (while retaining ownership of your customer
relationships and access to data and analytics).
SoundHound’s Edge+Cloud solutions use Active Arbitration™
technology to ensure that – regardless of the query – the voice
assistant will always return the most accurate answer, fast. Before
Active Arbitration, users had to settle for solutions that took
several seconds to search one platform and then the other looking
for a response. SoundHound's Active Arbitration technology delivers
a query to the cloud and the embedded system simultaneously, which
facilitates a faster, more accurate conversational experience.
“Increasingly, consumers are using their voices to interact with
products and devices, and yet many brands are still struggling to
settle on the best path when it comes to adopting voice AI,” says
Keyvan Mohajer, Co-Founder and Chief Executive of SoundHound.
“We’re providing this range of solutions to help any company meet
customer expectations of speed and accuracy, with results delivered
in the style of natural conversation. And with the right technology
in place, voice quickly becomes a new channel to strengthen a
brand’s relationship with its customers.”
From EdgeLite to Edge to Cloud-only, manufacturers can now use
the same implementation software to provide any level of
voice-enablement possible. For small device manufacturers and those
looking for a smaller processing footprint, EdgeLite solutions
allow them to add voice commands to make their equipment safer and
easier to use—and the users of the product more efficient.
Our EdgeLite+Cloud and Edge+Cloud is ideal for circumstances
where a cloud connection may not always be reliable—but where the
voice user interface is still required to control the equipment or
get critical information. Both solutions also use our Active
Arbitration technology to get the best, most accurate results by
sending the query to the Cloud and embedded system
simultaneously.
EdgeLite+Cloud will be available in Q3 2022, with all other
solutions available for purchase right now. Learn more here.
About SoundHound
SoundHound (Nasdaq: SOUN), a leading innovator of conversational
intelligence, offers an independent voice AI platform that enables
businesses across industries to deliver best-in-class
conversational experiences to their customers. Built on proprietary
Speech-to-Meaning® and Deep Meaning Understanding® technologies,
SoundHound’s advanced voice AI platform provides exceptional speed
and accuracy and enables humans to interact with products and
services like they interact with each other—by speaking naturally.
SoundHound is trusted by companies around the globe, including
Hyundai, Mercedes-Benz, Pandora, Qualcomm, Netflix, Snap, Square,
LG, VIZIO, KIA, and Stellantis. www.soundhound.com
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SoundHound Fiona McEvoy (415) 610-6590 PR@SoundHound.com
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