TOKYO, April 7, 2021 /PRNewswire/ -- Qualtrics (Nasdaq:
XM), the world's No. 1 Experience Management (XM) Platform and
creator of the XM category, today announced a new strategic
partnership between Qualtrics Japan and IBM Japan, Ltd. (IBM Japan)
to help organizations rapidly access and realise the full value of
the Qualtrics Experience Management Platform™.
Through the partnership, IBM Japan becomes the reseller and
implementation partner for Qualtrics in Japan. As Japan's first-ever certified Qualtrics
reseller, IBM Japan will provide one-stop support to customers
implementing the industry leading XM solutions from Qualtrics to
help them accelerate and expand the value of their investment.
"In a world where businesses succeed or fail based on the
experiences they provide, Qualtrics is proven to help businesses
across the globe design and continually improve the experiences
delivered to customers and employees. As we continue to rapidly
scale our operations in Japan,
Qualtrics' strategic partnership with IBM ensures businesses across
the country can benefit today from the industry leading Experience
Management Platform," said Satoru
Kumashiro, Managing Director of Qualtrics Japan.
"IBM Japan's appointment as reseller for Qualtrics in
Japan is testament to the proven
abilities of Qualtrics, which is already being successfully used by
leading Japanese companies." added Kumashiro.
IBM Japan Becomes Japan's First Certified Qualtrics
Reseller
IBM Japan acquired Qualtrics reseller certification
in March 2021, the first company in
Japan to do so. As a reseller, IBM
will help expand the reach of Qualtrics' Experience Management
capabilities in the region and accelerate time to value for joint
customers.
The partnership will give Japanese companies one-stop support
from IBM Japan when implementing Qualtrics Experience Management
solutions. The partnership will also help customers achieve even
better results by bundling Qualtrics Experience Management software
with services and complimentary solutions from IBM Japan.
IBM and Qualtrics: Building on a Foundation of
Success
IBM joined the Qualtrics Partner Network (QPN) in
November 2019 and established a
dedicated Qualtrics team to support XM implementations. In
February 2020, all members of the
dedicated team were certified as Qualtrics consultants. The team
has delivered professional implementation of Qualtrics EmployeeXM
to organizations in Japan,
including winning orders for large-scale employee experience
projects and receiving the highest satisfaction score in IBM Japan
after implementation.
In addition to acquiring the Qualtrics reseller certification,
IBM Japan will focus on achieving the partnership goals of
continuous expansion of the XM market in Japan and expanded support for XM solutions to
Japanese customers.
IBM Japan and Qualtrics will conduct XM training within IBM
Japan and will also conduct joint account planning with sales
representatives from both companies, joint digital assets for
customers, and Qualtrics customers will speak at IBM Think (a
digital event hosted by IBM Japan).
About IBM Japan
www.ibm.com/jp/ja/
About Qualtrics
Qualtrics, the leader in customer
experience and creator of the Experience Management (XM) category,
is changing the way organizations manage and improve the four core
experiences of business––customer, employee, product, and brand.
Over 13,500 organizations around the world are using Qualtrics to
listen, understand, and take action on experience data
(X-data™)––the beliefs, emotions, and intentions that
tell you why things are happening, and what to do about it. The
Qualtrics XM Platform™ is a system of action that
helps businesses attract customers who stay longer and buy more,
engage employees who build a positive culture, develop breakthrough
products people love, and build a brand people are passionate
about. To learn more, please visit qualtrics.com.
About Qualtrics, G.K.
Qualtrics G.K. is a wholly owned
Japanese subsidiary of Qualtrics LLC (headquartered in Provo, Utah, USA), which began operations in
Japan in 2018.
Location : Marunouchi Kitaguchi Building 9F, 1-6-5 Marunouchi,
Chiyoda-ku, Tokyo
Representative: Satoru Kumashiro
Business: Sales, support, and implementation support for Qualtrics
products in Japan
URL : www.qualtrics.com/jp/
For media inquiries, please contact:
Qualtrics G.K.
Public Relations: Chisa Minoda
Telephone: +81-3-4520-0520 (main)
E-mail: chisam@qualtrics.com
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SOURCE Qualtrics