American Medical Association and Nuance Partner to Pilot Innovations in the Drive to Prevent Physician Burnout from Documenta...
March 02 2020 - 7:00AM
Nuance® Communications, Inc (NASDAQ: NUAN) and the American Medical
Association (AMA) today announced a strategic collaboration that
will pilot test the combination of each organization’s respective
technologies in an effort to reduce documentation burden that
distracts from patient care and demoralizes highly-trained
physicians.
The collaboration will leverage Nuance’s expertise in ambient
clinical intelligence (ACI) – which securely facilitates the
transformation of clinical conversations between patients and
physicians into reliable medical chart notes – with AMA’s expertise
in physician burnout prevention and healthcare informatics in a
shared exploration of innovations to empower clinical decisions,
enhance the quality care, and boost physician well-being. The
organizations’ mutual goal is to assess their respective innovative
solutions that work in tandem with electronic health record (EHR)
systems to prioritize time with patients rather than overload
clinicians with data entry tasks. In particular, the collaboration
will explore opportunities to optimize Nuance’s ACI solution
working in tandem with IHMI’s clinical knowledge graph.
“Documentation overload interferes with patient care and
contributes significantly to physician burnout. Our aim is to
explore technology innovation that can reduce this burden and
provide physicians more time with patients, not paperwork,” said
AMA CEO James L. Madara, M.D. “By working together with Nuance to
leverage the incredible potential of our combined expertise and
resources, we can more effectively address a major contributing
factor to physician burnout.”
“Our collaboration with the AMA is another key step toward
solving one of the most difficult and high-priority problems facing
all of healthcare today - the challenge of reducing physician and
other caregiver burnout so that providers can refocus on the
patient,” said Mark Benjamin, CEO Nuance. “It’s also a great
example of how Nuance is continuing to combine AI-powered technical
innovation, domain focus, and close collaboration with trusted
partners like the AMA, Microsoft, and our EHR partners to deliver
solutions from which we can all benefit.”
The AMA-Nuance collaboration is one of the multiple efforts both
organizations are taking to alleviate physician burnout caused by
increasing administrative and documentation demands. An energized,
engaged, and resilient physician workforce is essential to
achieving national health goals and there is a strong economic case
for prioritizing physician well-being. A recent
study involving AMA experts shows that primary care physicians
spend more than half of their workday keeping up with data entry
administrative tasks, significantly cutting into available time for
patients. Another recent study involving AMA researchers
reported that physician turnover and reduced clinical hours are
attributable to burnout costs of $4.6 billion, or about $7,600 per
physician, in the United States each year.
To learn more about the Nuance® Dragon Ambient eXperience™
(DAX™) solution, click here.
About the American Medical AssociationThe
American Medical Association is the physicians’ powerful ally
inpatient care. As the only medical association that convenes 190+
state and specialty medical societies and other critical
stakeholders, the AMA represents physicians with a unified voice to
all key players in health care. The AMA leverages its
strength by removing the obstacles that interfere with patient
care, leading the charge to prevent chronic disease and confront
public health crises and, driving the future of medicine to
tackle the biggest challenges in healthcare.
About Nuance Healthcare Nuance provides
intelligent systems that support a more natural and insightful
approach to clinical documentation, freeing clinicians to spend
more time caring for patients. Nuance healthcare solutions capture,
improve, and communicate more than 300 million patient stories each
year, helping more than 500,000 clinicians in 10,000 global
healthcare organizations to drive meaningful clinical and financial
outcomes. Nuance’s award-winning clinical speech recognition,
medical transcription, CDI, coding, quality, and medical imaging
solutions provide a more complete and accurate view of patient
care.
About Nuance Communications, Inc. Nuance
Communications (NASDAQ: NUAN) is the pioneer and leader in
conversational AI innovations that bring intelligence to everyday
work and life. The company delivers solutions that understand,
analyze, and respond to people – amplifying human intelligence to
increase productivity and security. With decades of domain and AI
expertise, Nuance works with thousands of organizations globally
across healthcare, financial services, telecommunications,
government, and retail – to create stronger relationships and
better experiences for their customers and workforce. For more
information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
For more information, press only: Robert J.
Mills, The American Medical Association, (312) 464-5970,
Robert.Mills@ama-assn.orgCaitlyn Keating, Nuance Communications,
(781) 565-8926, Caitlyn.Keating@nuance.com
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