Nuance Communications, Inc (NASDAQ: NUAN) today announced the
general availability and accelerated delivery of the Nuance® Dragon
Ambient eXperience™ (DAX™) solution, an ambient clinical
intelligence (ACI) solution for a wide array of medical
specialties. Working in tandem with electronic health record (EHR)
systems, the Nuance DAX™ solution revolutionizes the
physician-patient experience by securely capturing and
contextualizing physician-patient conversations and powering the
exam room of the future where clinical documentation writes
itself.™
Innovated by Nuance and Microsoft, the Nuance DAX solution is
built on decades of healthcare experience, in-depth research
investments in conversational AI, and enterprise-focused cloud
services. Nuance DAX leverages and extends the proven power of
Nuance Dragon® Medical, already relied upon by over 500,000
physicians globally, with the latest advancements in ambient
sensing technology and AI to create a fully voice-enabled and
ambient exam room environment. As part of a multi-year joint
development effort, Microsoft has come together with Nuance to
enrich Nuance DAX’s capabilities with AI and cloud capabilities
from Microsoft, including the ambient intelligence technology,
EmpowerMD, which will come to market as part of the Nuance DAX
solution.
The accelerated delivery of the Nuance DAX solution is driven by
the healthcare industry’s need to mitigate what the World Medical
Association is calling a “pandemic of physician burnout,” with 51
percent of physicians reporting frequent or constant feelings of
burnout caused by a staggering administrative workload of
electronic paperwork to document patient care and which is required
for insurance coverage, financial reimbursement, and medicolegal
liability protection. Burnout is a serious barrier to improving the
cost and availability of healthcare services. A
recent study published by the Annals of Internal
Medicine reported that physician turnover and reduced clinical
hours are attributable to burnout costs of $4.6 billion, or about
$7,600 per physician, in the United States each year.
“It is essential to develop technology that empowers clinicians
so that they can get back to doing what they trained for and love.
It is equally important that we return to patients their doctors’
undivided attention,” said Joe Petro, CTO, Nuance. “Our development
of Nuance DAX began with a deep understanding of how doctors need
and want to work. We’ve delivered an unobtrusive solution that is
as present and available as the light in the exam room – and
already producing meaningful results for clinicians and their
patients.”
Novant Health, Rush University Medical Center, and SSM
Health are among the many leading healthcare organizations that
have chosen the Nuance DAX solution to improve the physician
and patient experience. Organizations of varying sizes such as
Nebraska Medicine are already realizing increased efficiency and
patient throughput, higher satisfaction scores, and reduced
provider burnout after using Nuance DAX. Provider satisfaction
scores for clinical documentation increased approximately 88
percent, and patient consent rates exceeded 90 percent, within only
two weeks of using Nuance DAX.
SSM Health, a Catholic non-profit integrated health system
serving communities throughout the Midwest, plans to pilot this
technology in some of its specialty clinics in St. Louis, Mo.,
Oklahoma, and Wisconsin, beginning in March. “With the Nuance
Dragon Ambient eXperience solution, our providers can spend more
time with their patients and less time on administrative tasks,”
said Ann Cappellari, MD, Vice President and Chief Medical
Information Officer, SSM Health. “This helps providers and patients
communicate more clearly and build stronger relationships. That
results in better care, which is everyone’s goal.”
Said Greg Moore, Corporate VP, Health Technology and Alliances,
Microsoft, “As AI continues to improve, we expect it will empower
our health system partners to turn their observations into actions
— to reduce risk, flag concerns, and even help guide clinicians to
the most effective care plans. By working together with Nuance, and
applying the power of Azure and Azure AI, we aim to positively
transform the day-to-day life of front-line care providers –
ultimately empowering them to provide optimal health for their
patients.”
The Nuance DAX solution is built on Microsoft Azure, a highly
secure HITRUST CSF certified platform, compliant with the
HITECH Act, and that has implemented the physical, technical, and
administrative safeguards required by HIPAA. The Nuance DAX
solution is now available for an array of medical specialties and
includes:
- Ambient device: A purpose-built ambient device with a highly
optimized microphone array, large interactive display, integrated
biometrics, and multi-sensory capabilities, capable of reliably
capturing a multi-party conversation within an exam room
setting.
- Ambient documentation: An automated clinical documentation
solution powered by deep-learning-based AI and certified through a
quality review process.
- Ambient skills: A growing list of integrated Dragon virtual
assistant capabilities through a hands-free access point that will
enable care teams to complete tasks in real-time within their EHR
and other third-party applications.
Learn more:
- To learn more about the Nuance Dragon Ambient eXperience (DAX)
solution, watch this video.
- To see a live demonstration of Nuance DAX in action, or learn
more about Nuance, visit Nuance booth #1944 at HIMSS 2020, March
9-13, in Orlando, Florida.
About Nuance Communications, Inc. Nuance
Communications (NASDAQ: NUAN) is the pioneer and leader in
conversational AI innovations that bring intelligence to everyday
work and life. The company delivers solutions that understand,
analyze, and respond to people – amplifying human intelligence to
increase productivity and security. With decades of domain and AI
expertise, Nuance works with thousands of organizations globally
across healthcare, financial services, telecommunications,
government, and retail – to create stronger relationships and
better experiences for their customers and workforce. For more
information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
For more information, press only: WE
Communications for Microsoft, (425) 638-7777,
rrt@we-worldwide.comCaitlyn Keating, Nuance Communications, (781)
565-8926, Caitlyn.Keating@nuance.com
Note to editors: For more information, news and perspectives
from Microsoft, please visit the Microsoft News Center at
http://news.microsoft.com. Weblinks, telephone numbers and titles
were correct at time of publication but may have changed. For
additional assistance, journalists and analysts may contact
Microsoft’s Rapid Response Team or other appropriate contacts
listed at
http://news.microsoft.com/microsoft-public-relations-contacts.
A video accompanying this announcement is available
at https://www.globenewswire.com/NewsRoom/AttachmentNg/51a3812a-3d23-4305-9d6d-4d459705192c
Nuance Communications (NASDAQ:NUAN)
Historical Stock Chart
From Mar 2024 to Apr 2024
Nuance Communications (NASDAQ:NUAN)
Historical Stock Chart
From Apr 2023 to Apr 2024