Nuance Drives Tangible Results for Healthcare Customers Through Cloud-based Clinical Documentation Excellence
May 21 2019 - 8:00AM
Nuance Communications, Inc. (NASDAQ: NUAN), an industry-leading
provider of AI-powered solutions, today announced the company’s
sustained momentum and strong ability to drive productivity,
financial, and quality results for customers. Nuance has a proven
track record of optimizing workflows and increasing collaboration
between physicians, clinical documentation specialists, coders,
quality directors, and case managers, thanks to its cloud-based
solutions.
As part of its global user community of more than 500,000
clinicians across 10,000 global healthcare organizations, Nuance
supports a growing list of customers turning to computer-assisted
physician documentation (CAPD) and clinical documentation
improvement (CDI) technology to ensure appropriate reimbursement,
improve physician retention, manage costly denials, and achieve
superior quality ratings. Customers that have made the transition
to Nuance’s cloud-based CDI solutions, CDE One and CDE Triage, have
experienced smart, efficient workflows, enhanced productivity, and
improved CDI and care team satisfaction with cloud-based encounter
prioritization, workflow management, collaboration, and
insights.
“Our clinically-based approach to CDI is backed by thirty years
of experience and is deeply embedded in workflows to maximize
program impact and resources,” said Michael Clark, senior vice
president, general manager of provider solutions at Nuance. “We are
focused on delivering productivity, revenue, and quality
improvements for our growing base of customers, and proud to say 85
percent of customers achieve top-quality ratings, and 90 percent of
clinicians agree that Nuance helps improve the quality of clinical
documentation.”
Nuance customers moving to the cloud:
Centura Health in Centennial, Colorado wanted
to invest in changing their organizational culture to combat
burnout. “We are passionate about our CDI leadership
initiatives. The Nuance partnership is integral to our strategic
plan of high-quality, whole-patient care in a physician-facing
environment and allows us to further our goals by leveraging
technology instead of working against,” said Dr. Shelley Clyne,
system physician advisor, medical director CDI and revenue
management, Centura Health. “Since moving to Nuance, quality
outcomes have improved, physician engagement in CDI has risen, and
CDI job satisfaction has improved.”
Magnolia Regional Health Center in Corinth,
Mississippi recently migrated to the cloud with CDE
Triage. Building on an already successful deployment of Nuance’s
CDI program, CDE Triage further optimizes CDI team productivity and
program efficiency with AI-powered encounter prioritization. “The
Nuance solutions help our care teams get back to the bedside, while
ensuring that the full patient story is documented and reflected in
the medical record,” said Jill Tays, vice president of clinical
documentation, Magnolia Regional Health Center. “The advanced
analytics allow us to monitor productivity, quality, and financial
impact. One of the greatest benefits of the Nuance solution is the
ability to share the analytics with our executive leadership and
board on a monthly basis—helping us demonstrate how we’re making a
difference for the organization.”
TriHealth in Cincinnati, Ohio was at the
forefront of quality and core measures and seeking a modern
cloud-based CDI program that would further improve their CDI team’s
productivity and efficiency. “We implemented Nuance CDE One with
CDE Triage which made a world of a difference in prioritization,”
said Sharon Krug, clinical documentation system manager, TriHealth.
“We evaluated several solutions and quickly discovered that none of
them were able to demonstrate the same caliber of outcomes that
Nuance has consistently delivered for our organization.” With a
clinically-based approach, and user-friendly and intuitive
interface, these solutions capture key information all in one
place, allowing the CDI team to easily look at classifications and
access all diagnoses, along with complication or comorbidity and
major complication or comorbidity, and secondary diagnoses
paramount to accurate severity of illness.
Nuance will demonstrate the effectiveness of its CAPD and CDI
solutions at ACDIS 2019 Booth #407 from May 20-23, 2019. For more
information about these AI-powered solutions, click here.
About Nuance Healthcare Nuance provides
intelligent systems that support a more natural and insightful
approach to clinical documentation, freeing clinicians to spend
more time caring for patients. Nuance healthcare solutions capture,
improve and communicate more than 300 million patient stories each
year, helping more than 500,000 clinicians in 10,000 global
healthcare organizations to drive meaningful clinical and financial
outcomes. Nuance’s award-winning clinical speech recognition,
medical transcription, CDI, coding, quality and medical imaging
solutions provide a more complete and accurate view of patient
care. About Nuance Communications, Inc. Nuance
Communications, Inc. (NASDAQ: NUAN) is the pioneer and leader in
conversational AI innovations that bring intelligence to everyday
work and life. The company delivers solutions that can understand,
analyze and respond to human language to increase productivity and
amplify human intelligence. With decades of domain and artificial
intelligence expertise, Nuance works with thousands of
organizations – in global industries that include healthcare,
telecommunications, automotive, financial services, and retail – to
create stronger relationships and better experiences for their
customers and workforce. For more information, please visit
www.nuance.com. Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United States and/or other countries. All
other trademarks referenced herein are the property of their
respective owners. Media Contact Information
Finley HinesSenior Manager, Corporate Communications - Healthcare
Nuance Communications, Inc. Tel: 781-565-5438 Email:
finley.hines@nuance.com
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