NICE Releases Integration of Trading Recording & Microsoft Teams to Drive Digital Transformation for Financial Services Organ...
May 20 2020 - 6:46AM
Business Wire
FSOs can now benefit from unified
communications while ensuring compliance with global regulations,
even for remote workforces
NICE (NASDAQ: NICE), a leading provider of financial
communication compliance solutions, today announced the release of
the integration of the NICE Trading Recording System (NTR) and the
Microsoft Teams unified communications platform. NICE also
announced that it is working with Microsoft to certify NTR under
Microsoft’s new Certified for Microsoft Teams certification program
for compliance recording solutions. Financial services
organizations (FSOs) around the world can now benefit from
increased productivity and streamlined communications while also
ensuring compliance with key regulations, including MiFID II, MAR,
FX Code of Conduct, Dodd-Frank and Regulation Best Interest, even
with employees working remotely.
“Our certified solution with Microsoft Teams – even those
covered by the most stringent regulations – helps to speed up their
technology adoption of unified communications and digital
transformation," said Chris Wooten, Executive Vice President,
NICE. "Moreover, FSOs are innovatively equipped to fulfill
their regulatory obligations even with distributed work-at-home
employees around the globe.”
Mike Ammerlaan, Director of Office 365 Ecosystem Marketing at
Microsoft Corp. said, “Microsoft Teams empowers financial
services firms and accelerates digital transformation through every
business-critical area of the enterprise that benefits from
streamlined collaboration and meeting experiences. “With the
integration between NICE and Teams, FSOs can extend the benefits of
our innovative Microsoft Teams platform to regulated employees with
complete confidence they can continuously meet their regulatory
obligations around recordkeeping and retention.”
Benefits of the NICE Trading Recording – Teams Approach
As a unified communication and collaboration platform that enables
chat, online meetings, calling, file sharing and provides other
tools and applications, Teams powers a new world of productivity
for front, mid and back-office employees across the financial
services spectrum. But as FSOs roll out Teams, they must pay
special attention to recording, archiving and retaining all
modalities of regulated employee communications. Through its
certified integration with Teams, NTR will address these
requirements and more.
- All-in-One Compliance Recording Solution: Already
adopted by most of the world’s leading banks and investment firms,
NTR enables unified capture of a variety of communication
modalities in a single platform. This includes all modalities of
Teams’ unified communications (voice, screen sharing, video, chat)
and other communication systems (turrets, mobile phones, PBX desk
phones, etc.). FSOs can now confidently add Microsoft Teams
recording into their existing NTR infrastructure and easily adhere
to regulatory requirements. At the same time, it supports remote
employees, allows for a seamless user experience, lowers TCO,
improves economies of scale and significantly streamlines
administration and the compliance work process.
- Complete Compliance Assurance: As an added benefit,
NTR’s NICE COMPASS application helps FSOs streamline mandated
compliance assurance processes through automated provisioning,
system health checks, bulk call extraction, transcription,
compliance assurance reporting and monitoring dashboards, real-time
recording reconciliation and daily recording checks.
- Automated Trade Reconstruction: Rapid trade
reconstruction is mandated by a host of regulations. In some cases,
firms must adhere to a demanding 72-hour turnaround time to respond
to regulators. NTR is the communication capture backbone behind
NICE’s automated trade reconstruction which uses AI and advanced
analytics to help FSOs reconstruct trade conversations and complete
investigations in a fraction of the time.
Visit us on the web to learn more:
- For further information on the NICE Trading Recording System,
please click here.
- For further information on the NICE NTR and Microsoft Teams
certified solution, please click here.
About NICE NICE (Nasdaq: NICE) is the world's leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the Company). In some cases, such forward-looking
statements can be identified by terms such as believe, expect, may,
will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company’s customer base (particularly financial
services firms) potentially impacting our business and financial
condition; competition; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly
enacted or modified laws, regulation or standards on the Company
and our products. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the
Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20200520005385/en/
NICE Corporate Media Cindy Morgan-Olson, 646-408-5896,
cindy.morgan-olson@niceactimize.com Investors Marty Cohen,
+1 551 256 5354, ir@nice.com, ET Yisca Erez +972 9 775 3798,
ir@nice.com, CET
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