NICE Unveils Updated NICE Investigate Digital Evidence Management Solution at IACP 2019, Featuring New Mobile Functionality t...
October 23 2019 - 6:30AM
Business Wire
NICE Investigate Mobile will help law
enforcement streamline investigative work while improving community
engagement
NICE (Nasdaq: NICE) announced today that it has enhanced
its NICE Investigate Digital Evidence Management Solution (DEMS)
with a new mobile app to help police officers and detectives
streamline investigative work and save time while improving
community engagement and incident response. NICE is demonstrating
the new mobile capabilities at the IACP Annual Conference and
Exposition 2019, Booth #4815 at Chicago’s McCormick Place West,
October 26-29.
Running on the secure Microsoft Azure Government cloud, NICE
Investigate is a one-stop solution for automating manual processes
around digital evidence collection, management, analysis and
sharing. With the release of NICE Investigate Mobile, NICE is
extending these essential capabilities from the desktop to the
smartphone, empowering police officers and investigators to work
smarter and more efficiently from virtually any location. The
ultra-secure mobile app supports two-factor authentication,
permitting access by only authorized users and devices.
“The faster you can collect evidence, analyze and share it, the
faster you can act on it,” said Chris Wooten, Executive Vice
President, NICE. “Using NICE Investigate Mobile, investigators
can collect, connect to and chase evidence and leads right from
their mobile device. Furthermore, because NICE Investigate connects
to a broad spectrum of digital evidence repositories, including 911
and 999 audio recordings, it goes beyond traditional mobile DEMS
apps to give officers the ability to play back recorded emergency
calls in the field, which enhances their situational awareness and
ability to respond effectively to incidents.”
“With NICE Investigate, our force has already made great strides
in improving the efficiency and success rate of investigations,”
said Andrew Lohman, Digital Program Manager, North Wales
Police, which has been using NICE Investigate since 2018.
“We’re especially excited about the incremental time savings and
productivity gains we expect the NICE Investigate Mobile app to
deliver to our officers. The ability to effortlessly secure CCTV
video, to upload on-scene photos and videos and work cases in the
field, will all go a long way toward streamlining our investigative
process.” The force, which consists of 1,450 police officers, 250
police community support officers, and 800 additional staff, covers
all of North Wales, serving a population of 687,800 people.
With NICE Investigate Mobile, officers and investigators can
utilize their secure, department-issued smartphones to:
- Access and listen to emergency calls to more effectively
respond to incidents. Today, the details of 911 and 999 calls
are relayed to responding officers as second-hand information, but
officers could glean far more insight and context if they had the
ability to hear the actual call. With NICE Investigate Mobile,
police officers dispatched to a high priority call (for example a
domestic violence incident) are able to log on to the mobile app,
and simply click on the incident number to play back the emergency
call. Additionally, evidence or incident information collected by a
dispatcher or crime center (such as suspect photos or video) can be
uploaded to the Investigate case file for access via the mobile
app.
- Capture and securely upload digital evidence from the
scene. Police officers and detectives are typically first
on-scene to an accident, incident or crime. Now, they can use the
mobile app to instantly record and upload photos, video clips, and
witness statements to NICE Investigate’s electronic case folders,
making that information immediately accessible to other
investigators and officers. The process retains valuable metadata
and ensures chain of custody, while also eliminating manual steps
that consume resources and time. This also jump-starts the case
building process, which can lead to faster charging decisions and
safer communities.
- Improve citizen and community engagement in
crime-fighting. In the wake of a crime, officers often must go
door-to-door to canvas for CCTV footage. But the legwork doesn’t
stop there. They often need to copy video footage onto CDs and then
hand deliver it to a specialist to make it playable. This arduous,
multi-step process can eat up hours of an officer’s time. In
contrast, with NICE Investigate Mobile, officers can instantly pull
up a list of cameras within a specific incident radius, and send
off a request to registered businesses, community groups, and
homeowners asking them to upload their video footage. All uploaded
video is automatically transcoded to a useable format and
immediately thereafter made available for viewing. Officers can
also use NICE Investigate Mobile to text or email a secure link to
witnesses of a crime, accident or incident, so they can upload
photos or videos related to the case.
To learn more about the NICE Investigate Digital Evidence
Management solution:
- Visit our website for additional product information by
clicking here.
- Read the brochure by clicking here.
- Email PSInfo@NICE.com for more information.
- See NICE Investigate and the new mobile app in action in booth
#4815 at IACP 2019, McCormick Place West, Chicago, IL, October
26-29.
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten are based on the
current beliefs, expectations and assumptions of the management of
NICE Ltd. (the Company). In some cases, such forward-looking
statements can be identified by terms such as believe, expect, may,
will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company’s customer base (particularly financial
services firms) potentially impacting our business and financial
condition; competition; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly
enacted or modified laws, regulation or standards on the Company
and our products. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the
Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20191023005315/en/
Corporate Media Christopher Irwin-Dudek, 201-561-4442
chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET
ir@nice.com
Yisca Erez +972 9 775 3798, CET ir@nice.com
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