NICE Actimize’s ActOne Extend will update
PSCU’s dispute management platform by leveraging AI and machine
learning while furthering scalability
NICE Actimize, a NICE (Nasdaq: NICE) business and the
leader in Autonomous Financial Crime Management, was chosen by
PSCU, the U.S.’s premier payments credit union service
organization (CUSO), to modernize its expanding payments operations
with ActOne Extend, NICE Actimize’s fully automated and
AI-powered investigations and case management platform. PSCU
supports more than 1,500 credit unions representing more than 3.8
billion transactions annually.
Supporting PSCU’s objectives of quality, service and security,
NICE Actimize’s ActOne Extend will replace legacy systems to
accelerate PSCU’s platform technology strategy, allowing the
organization to more efficiently and effectively serve its owner
credit unions and their members. Utilizing NICE Actimize’s
ActOne Extend, PSCU will centralize and standardize its dispute
management platform by leveraging AI, Robotic Process Automation
(RPA) and machine learning.
The NICE Actimize ActOne Extend platform is designed to
further enhance the utilization of other NICE solutions, including
Robotic Process Automation. The versatile, scalable NICE
Robotic Automation solution uniquely and seamlessly combines both
desktop (attended) and server (unattended) automations in real
time. This approach optimizes the collaboration between human
employees and robots and contributes to authentic digital
transformation within organizations.
”We are pleased to partner with NICE as we implement a holistic
approach across our operations to serve our credit unions and their
members with improved speed and security, moving us further toward
future-proofing the member experience,” said Tom Gandre, EVP and
COO at PSCU. “As a key element to this holistic approach, we
are confident that NICE Actimize’s robust technology foundation
will play a critical role in our expanded efforts to unify our
membership while enabling them to be increasingly competitive in
their markets as they continue to add new service offerings to
their portfolios.”
PSCU believes the robust scalability of NICE Actimize’s
ActOne Extend will allow it to more efficiently serveits Owner
credit unions. NICE Actimize’s ActOne Extend will permit
integration of a range of best-of-breed solutions, including NICE
solutions, to detect and assess a range of activites and processes.
Additionally, ActOne Extend provides the ability to tailor the
solution through self-development tools. Through NICE Actimize’s
extensive API Library and other self-development tools, PSCU will
address the specific needs of the organization while leveraging the
platform’s robust alerts, investigation and case management
functionality.
“Known for its focus on innovation and commitment to service
excellence, we are proud to have been selected to address PSCU’s
specialized credit union requirements with our robust holistic
platform for continued advancement in the future,” said Craig
Costigan, CEO, NICE Actimize. “NICE Actimize will support
PSCU’s expanding credit union membership, as the organization
continues to grow, with our advanced analytics and AI-infused
platform. We are particularly excited to apply the resources of our
investigations and case management experience as PSCU continues to
streamline its operations.”
For additional information on NICE Actimize ActOne
investigations and case management platform, please click
here.
For more information on the ActOne Webinar Series, “Unify,
Automate, Investigate,” please click here.
About PSCU
PSCU, the nation’s premier payments CUSO, supports the success
of 1,500 credit unions representing more than 3.8 billion
transactions annually. Committed to service excellence and focused
on innovation, PSCU’s payment processing, risk management, data and
analytics, loyalty programs, digital banking, marketing, strategic
consulting and mobile platforms help deliver possibilities and
seamless member experiences. Comprehensive, 24/7/365 member support
is provided by contact centers located throughout the United
States. The origin of PSCU’s model is collaboration and scale, and
the company has leveraged its influence on behalf of credit unions
and their members for more than 40 years. Today, PSCU provides an
end-to-end, competitive advantage that enables credit unions to
securely grow and meet evolving consumer demands. For more
information, visit pscu.com.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial
crime, risk and compliance solutions for regional and global
financial institutions, as well as government regulators.
Consistently ranked as number one in the space, NICE Actimize
experts apply innovative technology to protect institutions and
safeguard consumers and investors assets by identifying financial
crime, preventing fraud and providing regulatory compliance. The
company provides real-time, cross-channel fraud prevention,
anti-money laundering detection, and trading surveillance solutions
that address such concerns as payment fraud, cybercrime, sanctions
monitoring, market abuse, customer due diligence and insider
trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq:
NICE.
About NICE
NICE (Nasdaq: NICE) is the worldwide leading provider of both
cloud and on-premises enterprise software solutions that empower
organizations to make smarter decisions based on advanced analytics
of structured and unstructured data. NICE helps organizations of
all sizes deliver better customer service, ensure compliance,
combat fraud and safeguard citizens. Over 25,000 organizations in
more than 150 countries, including over 85 of the Fortune 100
companies, are using NICE solutions. www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statements by
Mr. Costigan are based on the current beliefs, expectations and
assumptions of the management of NICE Ltd. (the Company). In some
cases, such forward-looking statements can be identified by terms
such as believe, expect, may, will, intend, project, plan, estimate
or similar words. Forward-looking statements are subject to a
number of risks and uncertainties that could cause the actual
results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base
(particularly financial services firms) potentially impacting our
business and financial condition; competition; changes in
technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; and the
effect of newly enacted or modified laws, regulation or standards
on the Company and our products. For a more detailed description of
the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the Securities
and Exchange Commission, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20191014005154/en/
NICE Corporate Media Contact Cindy Morgan-Olson,
551-256-5202, cindy.morgan-olson@niceactimize.com Investors
Marty Cohen, +1 551 256 5354, ET, ir@nice.com Yisca Erez +972 9 775
3798, CET, ir@nice.com
NICE (NASDAQ:NICE)
Historical Stock Chart
From Mar 2024 to Apr 2024
NICE (NASDAQ:NICE)
Historical Stock Chart
From Apr 2023 to Apr 2024