BRENTWOOD, Tenn., Mar. 1, 2021 /PRNewswire/ -- Kirkland's, a
leading omnichannel retailer in the home furnishings and decor
space, has received the top ranking among all home goods &
decor retailers for its K-club Loyalty Program on Newsweek's
"America's Best Loyalty Programs 2021" list.
The list is based on an independent survey of more than 4,000
U.S. loyalty members of retailers and service providers on the
following categories: ease and enjoyment, consumer benefits,
overall satisfaction, customer support, trust and likelihood of
members' recommendation to friends and family.
Kirkland's K-club received the highest marks of any retailer in
its category. K-club was redesigned in Q3 of 2020 to reward loyal
consumers with an engaging program that now boasts over 15 million
members.
"When we set out to redesign our K-club Loyalty Program in 2020,
our main focus was keeping our K-club members top of mind. Our new
model rewards them for shopping with us, as well as interacting
with Kirkland's across channels, allowing us to foster stronger,
lasting relationships with our customers," said Kirkland's Director
of Customer Relationship Management & Analytics Nate Pretzlaf.
"Being ranked as Newsweek's No. 1 home goods & decor loyalty
program is yet another indication of how well K-club is resonating
with our customers. It is a true testament to the remarkable work
of our team members and our partner Kognitiv Corporation to serve
our members."
K-club program benefits include:
- Points on every purchase to redeem for valuable rewards
- Birthday surprises
- Special offers, bonus days, annual bonuses and exclusive
access
- Monthly $500 sweepstakes
entry
- VIP shopping hours
To learn more about Kirkland's K-club or to sign up, go to
www.kirklands.com.
About Kirkland's
Kirkland's, Inc. (NASDAQ: KIRK) is a
specialty retailer of home decor in the
United States, currently operating 372 stores in 35 states
as well as an e-commerce website, www.kirklands.com. The company's
stores present a curated selection of distinctive merchandise,
including holiday decor, furniture, wall decor, art, textiles,
mirrors, fragrances, lamps and other home decorating items. The
company's stores offer an extensive assortment of holiday
merchandise during seasonal periods. The company provides its
customers an engaging shopping experience characterized by casual,
comfortable merchandise with a Southern feel and a modern flair at
a discernible value. This combination of quality and stylish
merchandise, value pricing and a stimulating online and store
experience has led the company to develop a loyal customer base.
More information is available at www.kirklands.com and on Facebook,
Instagram and Twitter @kirklands. For ideas and inspiration, go to
Pinterest @kirklandshome.
Contact:
Pamela Hughes or Ashley Lennington
Pamela@spmcommunications.com or
AshleyL@spmcommunications.com
817-329-3257
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SOURCE Kirkland’s