JetBlue and Vault Health Partner to Make At-Home COVID-19 Tests More Widely Available to Customers
September 28 2020 - 2:45PM
Business Wire
As Health Officials Continue To Emphasize the
Importance of Testing, At-Home Solutions Provide Travelers an
Additional Resource to Comply with Many Entrance Requirements
JetBlue (NASDAQ: JBLU) today announced it is partnering with
Vault Health to make COVID-19 testing widely available to customers
with pending travel plans. The reliable at-home test option
provides convenience to customers wanting peace of mind and those
who must secure a negative COVID-19 test result before entering
certain states and countries or in order to avoid certain mandatory
quarantines. Vault Health will handle all testing and provide
JetBlue customers both discounts on their tests and a dedicated
customer support phone line.
The at-home saliva test is administered via online video
connection through Vault Health, with a test supervisor who ensures
the customer is providing their sample properly. The sample is then
overnighted to a laboratory which processes and analyzes the
specimen, and results are provided in 72 hours or less. With many
states and countries requiring a negative PCR test to enter or
avoid quarantine, the test meets the medical standard for many
jurisdictions and allows customers another option before
travel.
“We continue to hear from health officials that testing is
incredibly important in the fight against the coronavirus, and we
want to make sure our customers have options for testing,
especially prior to travel,” said Joanna Geraghty, president and
chief operating officer, JetBlue. “As more and more regions reopen,
many are requiring test results to enter. Now with easier testing
options, those safety requirements may not be a deterrent for
travel, but rather provide greater public health and peace of mind
with little inconvenience.”
"We are so happy to be able to provide JetBlue customers peace
of mind during their travels," said Jason Feldman, founder and
chief executive officer, Vault Health. “This saliva test is one of
the most reliable and accurate COVID tests available in the country
with fast turnaround time to results."
In addition to priority support, Vault Health has created a
dedicated landing page for JetBlue customers with current
reservations, located at https://learn.vaulthealth.com/jetblue/.
The page allows customers to provide their JetBlue confirmation
code to start the process and receive a discount on testing. It is
important to note that many but not all jurisdictions accept PCR
tests administered at home or from saliva. All travelers should
thoroughly research their destination or reentry travel
requirements then make the best decision for testing based on their
travel itinerary to avoid any disruptions. Properly timing testing
to adhere to travel requirements must also be taken into
consideration.
JetBlue’s partnership with Vault Health is part of the airline’s
broader Safety from the Ground Up program, which focuses on healthy
crewmembers, clean air and surfaces, more space and fewer
touchpoints, as well as travel flexibility. The airline is
dedicated to continuing to evolve this program while focusing on
ensuring customers who want or need to travel feel comfortable. To
learn more about the airline’s safety program, visit
jetblue.com/safety.
About JetBlue Airways JetBlue is New York's Hometown
Airline®, and a leading carrier in Boston, Fort
Lauderdale-Hollywood, Los Angeles, Orlando, and San Juan. JetBlue
carries customers across the U.S., Caribbean, and Latin America.
For more information, visit jetblue.com.
About Vault Health Vault Health is a performance
healthcare technology platform designed to help men through
specialized in-home treatments for better health. Vault helps men
overcome shortcomings in existing healthcare offerings through
extensive education, professional medical evaluation, and
personalized treatment. At the onset of COVID-19, Vault Health
shifted focus and joined in the effort to address the COVID-19
pandemic to facilitate testing with the first FDA-authorized saliva
test for men, women, and children. To learn more about Vault
Health, visit www.vaulthealth.com.
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JetBlue Corporate Communications Tel: +1.718.709.3089
corpcomm@jetblue.com
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