Upcoming ISG Provider Lens™ reports will
evaluate service providers helping enterprises and public agencies
modernize operations with Oracle applications and cloud
technologies
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining service providers that help enterprises and U.S.
public sector agencies take advantage of Oracle enterprise software
and cloud infrastructure technology.
The study results on Oracle ecosystem services for enterprises
will be published in a comprehensive ISG Provider Lens™ report,
called Oracle Ecosystem 2022, scheduled to be released in December.
The report will cover companies offering services including
consulting, implementation, integration and managed services. At
the same time, ISG will publish the U.S. Public Sector Oracle
Ecosystem 2022 report, covering providers with experience in
developing and supporting Oracle solutions for public sector
entities in the U.S.
Enterprise buyers will be able to use information from the
reports to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
Enterprises worldwide have responded to the disruptions of the
COVID-19 pandemic by speeding up strategies to integrate business
systems, automate workloads and enhance core business functions.
Amid the pandemic, public agencies in the U.S. have faced growing
pressure to reduce costs and better serve constituents while
operating under specific constraints that most companies do not
face.
“Oracle is at the center of enterprise software transformation,
including migration to the cloud,” said Jan Erik Aase, partner and
global leader, ISG Provider Lens Research. “Oracle partners are
critical to companies and public agencies that want to benefit from
Oracle’s latest technologies.”
The enterprise software industry, including giants like Oracle,
has fast-tracked modernization of its products in response to these
needs. Oracle’s service provider partners help clients achieve
their business goals using modern software enhanced with AI,
machine learning and cloud capabilities. Oracle continues to invest
in its partners by providing training programs and expanding their
expertise, including enabling them to build customized solutions
for business-specific challenges.
For the Oracle Ecosystem study, ISG has distributed surveys to
more than 100 Oracle service providers. Working in collaboration
with ISG’s global advisors, the research team will produce three
quadrants representing the digital services and products the
typical enterprise is buying, based on ISG’s experience working
with its clients. The three quadrants are:
- Consulting and Advisory Services, evaluating service
providers that help enterprises maximize the value of existing and
new Oracle investments in order to modernize, optimize and
transform their business operations.
- Implementation and Integration Services, assessing
providers that specialize in implementing and integrating Oracle
applications and infrastructure technologies for enterprises. Key
capabilities include creating implementation plans and data
migration strategies, deploying cloud environments and ensuring
security and governance.
- Managed Services, covering providers of turnkey managed
services for running enterprise clients’ businesses, including
technical and operational tasks, with support delivered onsite,
offsite or both. The providers should offer hands-on training in
Oracle applications and technologies.
Geographically focused reports from the study will cover the
global Oracle services market and examine products and services
available in the U.S., Brazil and Germany. ISG analysts Arun Kumar
Singh, Meenakshi Srivastava, Elaine Barth, Gabriel Sobanski and
Ulrich Meister will serve as authors of the report.
A list of identified providers and vendors and further details
on the study are available in this digital brochure.
For the U.S. Public Sector study, ISG has distributed surveys to
approximately 50 providers of Oracle services to public sector
clients in the U.S. The three quadrants are:
- Consulting and Advisory Services, evaluating providers
that help public sector clients modernize, optimize and transform
their operations. Their services can include assessing an agency’s
maturity, improving and maintaining Oracle investments, developing
future-state models, assessing security and developing governance
processes.
- Implementation and Integration Services, assessing
providers specialized in implementation, migration and integration
around Oracle applications and infrastructure technologies. The
providers should have expertise in public sector organizational,
operational and compliance requirements.
- Managed Services, covering providers of turnkey managed
services spanning applications, technology and infrastructure for
public sector organizations using Oracle software and
infrastructure.
A report will cover relevant services available in the U.S.
public sector. ISG analysts Phil Hassey and Meenakshi Srivastava
will serve as authors of the report.
A list of identified providers and vendors and further details
on the U.S. public sector study are available in this digital
brochure.
Providers not listed in either brochure can contact ISG and ask
to be included in the studies.
All 2022 ISG Provider Lens™ evaluations now feature new and
expanded customer experience (CX) data that measures actual
enterprise experience with specific provider services and
solutions, based on ISG’s continuous CX research. Enterprise
customers wishing to share their experience about a specific
provider or vendor are encouraged to register here to receive a
personalized survey URL. Participants will receive a copy of this
report in return for their feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220708005054/en/
Press Contacts: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com Julianna Sheridan, Matter Communications
for ISG +1 978-518-4520 isg@matternow.com
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