ISG to Publish Study on Microsoft Partner Ecosystem
November 10 2021 - 9:06AM
Business Wire
ISG Provider Lens™ reports will examine
service providers that help enterprises and U.S. government
entities adopt and run major Microsoft products
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining service providers that help commercial enterprises
and U.S. government entities adopt and run all major Microsoft
software packages as part of their digital transformations.
The study results will be published in April in two
comprehensive ISG Provider Lens™ reports, one for enterprises
called Microsoft Ecosystem 2022, and the other focusing on the
unique needs of government entities called Microsoft Ecosystem 2022
– U.S. Public Sector. Both reports will cover a range of
Microsoft-related services offered by providers, including managed
services related to Azure, support for running SAP products on
Azure and the adoption of Microsoft 365.
Enterprise and public sector buyers will be able to use
information from the reports to evaluate their current vendor
relationships, potential new engagements and available offerings,
while ISG advisors use the information to recommend providers to
the firm’s buy-side clients.
The new reports will look at the ways the Microsoft product
roadmap has driven broad changes in the corporate workplace in
recent years, said Bill Huber, partner, digital platforms and
solutions for ISG. “As Microsoft has transformed itself into a
cloud-based company, its customers have made their own digital
transformations, replacing on-premises software with a new
generation of cloud services from Microsoft and its partners,” he
said. “Microsoft ecosystem service providers help enterprises and
government entities implement, integrate and support Microsoft’s
latest offerings.”
ISG has distributed surveys to more than 160 Microsoft-related
technology and service providers. Working in collaboration with
ISG’s global advisors, the research team will produce five
quadrants representing the services and products the typical
enterprise client is buying in the Microsoft space, based on ISG’s
experience working with its clients. The five quadrants that will
be covered are:
- Managed Services for Azure, assessing managed public
cloud service providers that offer professional and managed
services that augment Azure’s built-in capabilities, including IaaS
and PaaS. These services include provisioning, real-time and
predictive analysis, and monitoring and operational management of a
client’s public cloud and multicloud environment.
- Microsoft 365 Services, evaluating service providers
that aid enterprises and government entities with the adoption,
integration and ongoing operation of Microsoft 365—Microsoft’s
SaaS-based productivity suite. These services go beyond
provisioning and migrating to Microsoft 365; they focus on offering
a quick, device-independent, high-quality productivity suite that
enables seamless teamwork, irrespective of location and adapted to
the role of the user.
- SAP on Azure Services, looking at service providers that
offer capabilities related to adopting, managing and using
Microsoft’s dedicated SAP on Azure suite of cloud solutions. The
services typically provided by these companies include architecture
consulting and an analysis of requirements for the application
landscape; technical design with support for configuration;
deployment; escalation management; change and fault management;
support; optimization and reporting.
- Dynamics 365 Services, evaluating service providers that
assist enterprises and government entities with the selection,
integration, customization and operation of Microsoft’s cloud-based
Dynamics 365 enterprise resource planning (ERP) and customer
relationship management (CRM) software. These services focus on the
digitalization of business processes through the use of ERP and CRM
software.
- Power Platform Services, assessing providers that offer
services related to broad implementations of the Microsoft Power
Platform, plus support services and related advanced training.
Clients utilize the services offered by the providers to create new
and sophisticated software applications for digital transformation,
obtain new insights on business operations and optimize business
processes in a sophisticated manner.
The public sector report will include four quadrants, omitting
the one analyzing providers of SAP on Azure services, which is not
broadly applicable to this market.
The enterprise report will cover the global Microsoft ecosystem
market and examine products and services available in the U.S.,
Germany, the U.K., Australia, Brazil, Switzerland, Singapore and
Malaysia, while the U.S. public sector report will cover the U.S.
government sector. ISG analysts Craig Baty, Peter Crocker, Mark
Purdy, Holm Landrock and Mauricio Ohtani will serve as authors of
the enterprise report, while Crocker and Bruce Guptil will serve as
authors of the U.S. public sector report.
A list of identified providers and vendors and further details
on the study are available in these digital brochures: Microsoft
Ecosystem 2022 and Microsoft Ecosystem 2022 – U.S. Public Sector.
Companies not listed as Microsoft ecosystem providers can contact
ISG and ask to be included in the study.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20211110005771/en/
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com Erik
Arvidson, Matter Communications for ISG +1 617 755 2985
isg@matternow.com
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