ISG Provider Lens™ report says companies
accelerated SDN deployments to increase network capacity and
cloud-based resources for remote work, supply chain and logistics
challenges
Australian enterprises have stepped up their adoption of
software-defined networking (SDN) in response to changes in work
and customer behavior caused by the COVID-19 pandemic, according to
a new report published today by Information Services Group (ISG)
(Nasdaq: III), a leading global technology research and advisory
firm.
The 2021 ISG Provider Lens™ Network – Software Defined Solutions
and Services report for Australia finds enterprises here are
deploying SDN technologies as part of broader digital
transformations to increase their agility, flexibility and
competitiveness. The pandemic has forced companies to quickly add
applications and network resources, especially to enable remote
work and meet supply chain and logistics challenges, and they are
modernizing their networks to help make this possible.
“Software-defined networking reduces the complexity and
migration risks of digital transformation,” said Lisa Borden,
partner and head of ISG ANZ. “Australian companies are finding that
SDN technologies and services can both streamline network
management and help them carry out new technology initiatives.”
The massive shift to working from home during the pandemic
required enterprises to move more workloads, especially for
videoconferencing and unified communications, to distributed
networks and cloud-hosted resources, the report says. For some,
greater reliance on the internet to connect with customers also
increased network demand. To keep up, IT departments needed to
rapidly add network capacity, which in turn led them to re-examine
their network configurations and security.
It is likely many of the new employee and customer behaviors
that arose during the pandemic will continue after lockdowns are
phased out, ISG says. Many organizations will continue to support
employees working from home and implement hybrid approaches that
combine home and in-office work, leading to a permanent increase in
reliance on software-defined wide-area networks (SD-WANs).
Likewise, as the long-term trend from in-person to online shopping
continues, SDN can help companies respond quickly and seamlessly to
customer inquiries.
Though enterprises in Australia have accelerated SDN deployments
during the pandemic, many have been carrying out network
transformations over the past four years to lay the foundation for
new technologies such as edge computing, artificial
intelligence-based solutions, rapid hot-spot provisioning and
intent-based networks, according to ISG. SDN technologies are also
making it possible for companies to manage entire WANs from a
single pane of glass and apply policy-based management services
with rules based on service-level agreements and key performance
indicators.
The 2021 ISG Provider Lens™ Network – Software Defined Solutions
and Services report for Australia evaluates the capabilities of 50
providers across six quadrants: Managed (SD) WAN Services, SDN
Transformation Services (Consulting & Implementation), SD-WAN
Equipment and Service Suppliers (DIY), Technology and Service
Suppliers (Core – 4G/5G), Edge Technologies and Services, and
Enterprise 5G Solutions.
The report names Infosys, Telstra and Wipro as Leaders in all
six quadrants and Orange Business Services and Tech Mahindra as
Leaders in five quadrants each. Cisco and HPE Aruba are named as
Leaders in three quadrants and Nexion and NTT in two quadrants
each. The report names Cato Networks, Data#3, Datacom, Dicker Data,
IBM, Juniper Networks, Macquarie Telecom, Optus, Tata
Communications, Verizon, VMware (Velocloud) and Vocus as Leaders in
one quadrant each.
In addition, Apcela, Coevolve, Empired, Lumen, TCS, Versa
Networks and Vodafone are named as Rising Stars—companies with a
“promising portfolio” and “high future potential” by ISG’s
definition—in one quadrant each.
The 2021 ISG Provider Lens™ Network – Software Defined Solutions
and Services report for Australia is available to subscribers or
for one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210704005007/en/
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Erik Arvidson, Matter Communications for ISG +1 617 874 5214
isg@matternow.com
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