Exela Technologies Celebrates Service Excellence
March 21 2019 - 8:00AM
Exela Technologies, Inc. (“Exela”) (NASDAQ: XELA), a
location-agnostic global business process automation leader (“BPA”)
across numerous industries, is proud to celebrate the achievements
of its employees who are receiving certificates of appreciation and
achievement from the U.S. Department of Veterans Affairs (“VA”),
Office of Business Process Integration (“OBPI”). The employees will
be recognized for their contributions to the state of Kentucky in a
ceremony on March 21 to be attended by U.S. Congressman Hal Rogers,
R-Ky., Mount Vernon, Kentucky Mayor Mike Bryant, and staff members
of Congressman Andy Barr R-Ky.
The VA is recognizing the work performed by Exela’s employees in
assisting the transportation and accounting of 1.7 million
veterans’ files and many millions of pages of important veterans’
benefits claims information, in a secure and accurate
environment.
The name of the project, File Bank Extraction, is part of an
overall major transformation strategy, dubbed the Veterans Claims
Intake Program (“VCIP”), which Exela and its employees have been
contributing to since 2012. At its beginning, VCIP sought to solve
a backlog of 2 billion records of veterans’ information by
re-engineering business processes and introducing digitization to
allow for faster and more accurate benefits ratings for our
nation’s veterans. Prior to the inception of VCIP, the overall time
to rate a veteran’s claim took as long as 356 days in a more
manually intensive, paper-based set of steps. Within these
objectives laid out by VCIP, Exela deployed its proprietary
technology and solutions, which ultimately have resulted in faster
accessibility to benefits records as part of the VA’s ratings
process. In the end, with new business processes engineered and
deployed, the VA OBPI has shrunk the benefits rating time to less
than 88 days.
“Southern and Eastern Kentucky truly have the best workforce in
the country, and these excellence awards are proof of their
productivity and unmatched work ethic,” said Congressman Rogers.
“I’m incredibly proud of the individuals who are representing our
region with the utmost integrity in their jobs. It’s an honor for
our region to host such vital processing on behalf of our military
veterans. The growth at the facility in Mt. Vernon is a direct
reflection of the ingenuity and capable hands of our local
workers.”
“Every year, we ensure that Exela employees receive the proper
training and support to attain service excellence,” said Suresh
Yannamani, President, Exela. “A consistent and strong program makes
good business sense and benefits our employees, customers, and
shareholders. We are honored to make this contribution to improving
veterans’ benefits, ratings, and their benefits distribution, and
we look forward to continued partnership with the VA and OBPI.”
Contact: Jill Ransome, VP Marketing and
CommunicationsE: jill.ransome@exelatech.com T: 203-360-4555
About Exela Exela is a location-agnostic global
BPA leader combining industry-specific and multi-industry
enterprise software and solutions with decades of experience. Our
BPA suite of solutions are deployed in banking, healthcare,
insurance and other industries to support mission critical
environments. Exela is a leader in work flow automation, attended
and un-attended cognitive automation, digital mail rooms, print
communications, and payment processing with deployments across the
globe. Exela partners with customers to improve user experience and
quality through operational efficiency. Exela serves over 4,000
customers across more than 50 countries, through a secure,
cloud-enabled global delivery model. We are 22,000 employees strong
across the Americas, Europe and Asia. Our customer list includes
60% of the Fortune® 100, along with many of the world's largest
retail chains, banks, law firms, healthcare insurance payers and
providers and telecom companies.
Find out more at www.exelatech.comFollow
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