Ericsson Working to Restore Services After Customer Network Disturbances -- Update

   By Michael Dabaie

Ericsson (ERIC) said Thursday it has taken steps to restores services after disturbances in a number of its customer networks.

The telecommunications equipment and services company said it identified an issue in certain nodes in the core network resulting in network disturbances for some customers in multiple countries using two specific software versions of the Serving GPRS Support Node Mobility Management Entity.

An initial root cause analysis indicated the main issue was an expired certificate in the software versions installed with these customers, Ericsson said. The company said most of the affected customers network services have been restored and it is working with the remaining customers still experiencing issues.

Japan's SoftBank said Thursday that some services weren't available from 1:39 p.m. to 6:04 p.m. Japan time due to a network outage caused by Ericsson-made software errors.

A tweet from the account of Mark Evans, chief executive of Telefonica's O2, said the company is working with Ericsson to resolve the issue with its network.

Ericsson ADRs were recently up 2.8%.

Write to Michael Dabaie at michael.dabaie@wsj.com

(END) Dow Jones Newswires

December 06, 2018 12:30 ET (17:30 GMT)

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