STOCKHOLM, Dec. 6, 2018 /PRNewswire/ --
Following network disturbances in a number of Ericsson's
(NASDAQ:ERIC) customer networks, Ericsson has taken immediate
action to minimize impact and support the restoration of
services.
During December 6, 2018, Ericsson
has identified an issue in certain nodes in the core network
resulting in network disturbances for a limited number of customers
in multiple countries using two specific software versions of the
SGSN–MME (Serving GPRS Support Node – Mobility Management
Entity).
Börje Ekholm, President and CEO, Ericsson, says: "The faulty
software that has caused these issues is being decommissioned and
we apologize not only to our customers but also to their customers.
We work hard to ensure that our customers can limit the impact and
restore their services as soon as possible."
An initial root cause analysis indicates that the main issue was
an expired certificate in the software versions installed with
these customers. A complete and comprehensive root cause analysis
is still in progress. Our focus is now on solving the immediate
issues.
During the course of December 6,
most of the affected customers' network services have been
successfully restored. We are working closely with the remaining
customers that are still experiencing issues.
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ABOUT ERICSSON
Ericsson enables communications service providers to capture the
full value of connectivity. The company's portfolio spans Networks,
Digital Services, Managed Services, and Emerging Business and is
designed to help our customers go digital, increase efficiency and
find new revenue streams. Ericsson's investments in innovation have
delivered the benefits of telephony and mobile broadband to
billions of people around the world. The Ericsson stock is listed
on Nasdaq Stockholm and on Nasdaq New York. www.ericsson.com
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SOURCE Ericsson