eGain Wins KMWorld Magazine’s Readers’ Choice Award for 2022
November 04 2022 - 6:30AM
eGain Corporation (NASDAQ: EGAN), the leading knowledge management
platform provider for customer engagement automation, today
announced that its enterprise KM platform, the eGain Knowledge
Hub™, was selected as the Readers’ choice by the magazine’s readers
and users of KM solutions for customer experience and support.
“There are many other awards and designations bestowed on KM
vendors by publications and analyst firms, but this is the one
where the winners are chosen by the people who matter most—the end
users who use these products and services every day,” wrote the
editorial staff at the magazine.
A Diamond Sponsor for the upcoming KMWorld Conference being held
in Washington DC, eGain will showcase the capabilities of the eGain
Knowledge Hub and discuss cutting-edge use-cases and customer
success stories at the event. In addition, CEO Ashu Roy will
keynote on the advent of knowledge-powered super-agents in the
contact center.
More information
- KMWorld Conference
- eGain booth:#401, Enterprise Solutions ShowcaseNovember 7, 5 pm
to 6 pmNovember 8 and 9: 8.30 am to 6 pm
- CEO KeynoteThe Knowledge Hub: Transform Contact Center Agents
to Super-AgentsDate: November 9, 9:45 am – 10:00 amVenue:
Capitol Ballroom
- eGain Knowledge Hub™:
https://www.egain.com/products/knowledge-hub/
- eGain Innovation in 30 Days™ for KM:
https://www.egain.com/knowledge-management-software-pilot-risk-free/
About eGainInfused with AI, our
knowledge-powered software automates digital-first experiences for
enterprises and government agencies. Pre-connected with leading CRM
& contact center systems, the eGain platform delivers quick
value and easy innovation with virtual assistance, customer
self-service, and modern agent desktop tools.
Visit www.eGain.com for more info.
eGain, the eGain logo, and all other eGain product names and
slogans are trademarks or registered trademarks of eGain Corp. in
the United States and/or other countries. All other company names
and products mentioned in this release may be trademarks or
registered trademarks of the respective companies.
eGain media contactMichael
MessnerEmail: press@egain.comPhone: 408 636 4514
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