eGain clients shine in Newsweek’s Best Customer Service Survey yet again
June 09 2022 - 6:30AM
eGain Corporation (NASDAQ: EGAN), the leading knowledge management
platform for customer engagement automation, today announced that
its clients topped the lists in several industry sectors in
Newsweek’s Best Customer Service 2022 Survey.
Newsweek partnered with Statista to survey more than 25,000 U.S.
customers who have made purchases, used services, or gathered
information about products or services in the past three years. The
comprehensive, independent, study by the respected global data
research firm collected 160,000 evaluations across 16
industries.
eGain clients led in multiple categories, including:
- #1 rank in online retailers: food,
health, and beauty – shopping TV channels
- #1 rank in services: transportation
and travel – low-cost airlines
- #1 rank in online services and
digital products – internet service providers
- #1 rank in services: beauty and
wellness – nutrition and weight-loss programs
- #1 rank in services: real estate and
banking services – online banking
In addition, seven eGain clients were ranked #2 and five clients
#3 in many other categories.
“We win when our clients win,” said Ashu Roy, eGain CEO. “We are
proud to see that our clients are, once again, recognized for their
service excellence.”
More information
- Research methodology and a complete list of ratings
- eGain Innovation in 30 Days™
About eGainInfused with AI, our
knowledge-powered software automates digital-first experiences for
enterprises and government agencies. Pre-connected with leading CRM
& contact center systems, the eGain platform delivers quick
value and easy innovation with virtual assistance, customer
self-service, and modern agent desktop tools.
Visit www.eGain.com for more info.
eGain, the eGain logo, and all other eGain product names and
slogans are trademarks or registered trademarks of eGain Corp. in
the United States and/or other countries. All other company names
and products mentioned in this release may be trademarks or
registered trademarks of the respective companies.
eGain media contact
Michael MessnerEmail: press@egain.comPhone: 408
636 4514
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