Xfinity Mobile Customers Are More Satisfied With Their Service & Network Quality Than Any Other Full-Service Provider for Sec...
May 27 2021 - 11:00AM
Business Wire
Xfinity Mobile Takes Top Position on Annual
ACSI Wireless Provider Customer Satisfaction Ratings Among
Full-Service Providers
Offers Customers Access to ACSI’s Top-Rated
Mobile Network
For the second year in a row Comcast’s Xfinity Mobile ranks
number one in customer satisfaction among full service wireless
providers according to the American Customer Satisfaction Index
(ACSI®)*. Also, for the second straight year, the company offers
its customers access to ACSI’s top-rated mobile network for call
quality, reliability, coverage and data speed.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20210527005608/en/
Xfinity Mobile: Welcome to a new kind of
network (Photo: Business Wire)
A Different Kind of Network
Xfinity Mobile launched in 2017 and quickly ascended to the top
of the industry’s annual customer satisfaction benchmark with its
hyper-flexible approach to mobile connectivity. Customers have the
freedom to choose how they pay for mobile data – By-the-Gig or
Unlimited – and have unfettered access to nationwide 5G cellular
network as well as more than 20 million WiFi hotspots across the
country.
Game-Changing Unlimited Options with 5G Included
Recently, Xfinity Mobile got even better with new 5G Unlimited
data plans offering the lowest entry price point on the market
today, starting at $45 for one line, $80 for two lines, $100 for
three lines, and $120 for four lines. At just $30 per line for four
lines, Xfinity Mobile’s new 5G plans rival those offered by the
“big three” mobile providers.
Flexible, Designed to Save Customers Money
Xfinity Mobile customers don’t have contracts, have never paid
activation fees or line access fees, and have nationwide unlimited
talk and text included. They can choose to pay for mobile data
By-the-Gig starting at $15 for 1 GB, $30 for 3 GBs and $60 for 10
GBs or choose one of the new, highly competitive Unlimited
plans.
Customers can switch back and forth between By-the-Gig and
Unlimited on any line at any time throughout the month, even on the
last day of their billing cycle. Combined with the ability to
access more than 20 million WiFi hotspots, the service is providing
cost savings for customers upwards of $400 a year. And, they can
save money on the best devices – today through June 7th customers
can get $250 off any 5G device or a Motorola One 5G Ace device on
us when they add a line or switch to Xfinity Mobile.
“Our customers have told us they love this combination of
unmatched value and flexibility with access to the country’s
top-rated mobile network, and ACSI’s recognition for the second
straight year is further validation that our strategy is working,”
said Kelly Barlow, Senior Vice President, Connectivity and Home,
Comcast Cable. “We continue to deliver a better wireless experience
on the most popular devices. There has never been a better time to
break free from the big three and give Xfinity Mobile a try.”
About Comcast
Corporation
Comcast Corporation (Nasdaq: CMCSA) is a global media and
technology company that connects people to moments that matter. We
are principally focused on broadband, aggregation, and streaming
with over 56 million customer relationships across the United
States and Europe. We deliver broadband, wireless, and video
through our Xfinity, Comcast Business, and Sky brands; create,
distribute, and stream leading entertainment, sports, and news
through Universal Filmed Entertainment Group, Universal Studio
Group, Sky Studios, the NBC and Telemundo broadcast networks,
multiple cable networks, Peacock, NBCUniversal News Group, NBC
Sports, Sky News, and Sky Sports; and provide memorable experiences
at Universal Parks and Resorts in the United States and Asia. Visit
www.comcastcorporation.com for more information.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210527005608/en/
Media Contacts: Joel Shadle 703-906-2645
Joel_Shadle@comcast.com Rachel Zabinski 215-531-4438
Rachel_Zabinski@comcast.com
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