Law firm leverages digital workspace solutions
to enable work from anywhere
One day it was business as usual at Kreston Reeves. The next,
accountants and CPAs at the London-based financial services firm
were rearranging spare bedrooms and cleaning off dining room tables
to comply with a government-issued work-from-home mandate sparked
by the COVID-19 pandemic. In the not-too-distant future, many will
return to the office and get back into the field. Regardless of
where they choose to work, Kreston Reeves will be ready to deliver
a consistent experience that keeps them engaged and productive
thanks to a forward-thinking strategy and technology from Citrix
Systems, Inc. (NASDAQ:CTXS).
Planning for the Future
For more than a decade, Kreston Reeves has been using Citrix
digital workspace solutions, including Citrix Virtual Apps and
Desktops™, and Citrix ADC™ to provide its team with flexibility in
when, where and how they work. The solutions serve as the
foundation of the firm’s business continuity plan and proved
invaluable when the pandemic hit.
“We’d never had to test our plan to its limits,” said Chris
Madden, IT & Operations Director, Kreston Reeves. “But in the
week before the Prime Minister ordered employees to work from home,
we performed two scale up exercises to see how our Citrix solution
would work.”
And the results were impressive. “We were able to increase our
remote user load from 50 to 600 and had everybody working from home
within 24 hours,” Madden recalls.
Reimagining Work
Delivered as part of Citrix Workspace™, Citrix Virtual Apps and
Desktops enables organizations to serve up personalized access to
the systems, information and tools their employees need to do their
best work in one, unified experience and dynamically apply security
policies based on a user’s behavior and environment. This allows
employees to work when, where and how they want with the confidence
that their applications, information and devices are safe.
And, Kreston Reeves is using it to unlock the creativity of its
team and fuel innovation that can drive its business forward.
“COVID-19 has not only enabled us to see how easily we were able
to transition to working remotely, but also revealed that our
financial advisors and accountants could adapt very quickly,” said
Andrew Griggs, Senior Partner, Kreston Reeves. “Creative employees
have implemented new ways of solving traditional problems that will
help us fine-tune and accelerate some strategic initiatives to
better serve our clients as we go forward.”
One example Griggs points to is audits, which prior to the
pandemic were conducted on-site. “Health-conscious remote workers
surmised that more of the audit work could be conducted remotely
than ever before,” he said. “Rather than spending a great deal of
time at client locations, they leveraged technology to get 90 to 95
percent of things completed before leaving home.”
Boosting Engagement and Productivity
And, this has led to an increase in both engagement and
productivity as employees can focus on meaningful work that
inspires them and creates value for the clients they serve. “Team
members don’t have to process things on-site, so they will have
more time to act as trusted advisors providing well-thought-out
management advice that will help clients run their business in a
better way,” Griggs said.
Embracing Hybrid Models
Like many organizations around the world, Kreston Reeves is
coming to terms with the reality that work in the future will look
very different than it has in the past and that it will need to
adapt to accommodate new work styles.
“We have people working from home several days per week, others
who want to have more contact with colleagues and return to the
office, and some who want WeWork sites,” Griggs said. “So we’re
constantly evaluating new experiences and requests.”
Delivering a Consistent Experience
Regardless of where they work, employees need a workspace that
provides a consistent experience that minimizes distractions and
interruptions from a myriad of apps and collaboration channels so
they can think, create and explore, and work the way they want. And
with Citrix, Kreston Reeves can deliver it.
“There is no difference when working at home,” Madden says.
“Employees log in to the same desktop with exactly the same
software and do exactly the same thing. Location has absolutely no
impact on users’ ability to work productively.”
Playing it Safe
And of critical importance, they can do so in a secure and
reliable manner.
“With the security capabilities that are built-in to Citrix,
we’re able to protect our corporate data and apps from threats
lurking on employee-owned devices,” Madden said. “Because security
is transparent to the user, remote workers have the same positive
employee experience that they have when working in the office.”
Kreston Reeves joins more than 400,000 companies around the
world who use Citrix solutions to power a better way to work. Click
here to learn more about the transformation they are driving and
results they are delivering.
About Kreston Reeves
Kreston Reeves is a member of a global network of innovative,
like-minded accounting firms that puts trusted relationships and
exceptional care at the heart of everything it does. Kreston Reeves
offer audit and accountancy, tax and business advisory services and
build lasting partnerships based on trust, integrity and
collaboration. To learn more, visit www.krestonreeves.com
About Citrix
Citrix (NASDAQ: CTXS) builds the secure, unified digital
workspace technology that helps organizations unlock human
potential and deliver a consistent workspace experience wherever
work needs to get done. With Citrix, users get a seamless work
experience and IT has a unified platform to secure, manage, and
monitor diverse technologies in complex cloud environments.
For Citrix Investors:
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Karen Master Citrix +1 216-396-4683 Karen.master@citrix.com
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