Amazon Thanks Customers for Third-Straight #1 Ranking in 25,800-Person Harris Poll on Corporate Reputation
March 22 2018 - 7:00AM
Business Wire
Harris Poll respondents have ranked Amazon in
the top 10 for 10 years in a row
In addition, Amazon again ranked #1 in the
annual American Customer Satisfaction Index (ACSI)
Today only, Amazon is taking 20% or more off
select Alexa-enabled devices to thank customers
And just yesterday, LinkedIn recognized Amazon
as the #1 most desirable workplace in the U.S. based on data about
where job seekers want to work and how long employees stay with
companies across the country
(NASDAQ: AMZN)—For the third straight year, customers voted
Amazon #1 in Harris Poll’s annual corporate reputation survey.
Harris Poll surveys U.S. adults to evaluate public perceptions
classified into six dimensions of corporate reputation: Workplace
Environment, Social Responsibility, Emotional Appeal, Financial
Performance, Vision & Leadership, and Products & Services.
Over 25,000 U.S. adults were surveyed by Harris Poll between
December 11, 2017 and January 12, 2018. Amazon has been in the top
ten for the past ten years and #1 for four of the last five years.
In addition, Amazon recently topped the ACSI Retail Report in the
Internet Retail category for the eighth year in a row. This survey
of 50,186 U.S. consumers measures quality and value among retailers
nationwide.
To thank customers, Amazon is taking 20% or more off select
Alexa-enabled devices today. Customers can visit
https://www.amazon.com/ for full details.
“On behalf of Amazonians everywhere, I extend a huge thank you
to customers. We wake up each day thinking about how to delight
customers and invent on their behalf – and it’s energizing to see
the results of these surveys,” said Jeff Bezos, Amazon founder and
CEO. “And big kudos to the Amazonians all around the world who are
doing this creative and missionary work every day for customers –
thank you and congrats!”
Amazon continued to pioneer across each of Harris Poll’s
dimensions of corporate reputation in 2017 – inventing for
customers around the world, including the millions of small
businesses, authors, and entrepreneurs who follow their passions
and grow their businesses with tools like Marketplace, Fulfillment
By Amazon, Kindle Direct Publishing, and Amazon Web Services.
Amazon also started construction on a homeless shelter within its
Seattle headquarters in partnership with a local nonprofit; created
130,000 new jobs; passed 12,000 participants in its Career Choice
program; eliminated 215,000 tons of packaging waste through its
Frustration-Free Packaging programs; announced a new partnership
with JPMorgan and Berkshire Hathaway to improve healthcare for its
U.S. employees; and more.
In addition, yesterday LinkedIn named Amazon the #1 most
desirable workplace in the country in its annual report on the
nation’s best workplaces. The report is based on data from
LinkedIn’s millions of members and looks at both where jobseekers
want to work and where employees want to stay. Read more here.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Customer reviews,
1-Click shopping, personalized recommendations, Prime, Fulfillment
by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets,
Fire TV, Amazon Echo, and Alexa are some of the products and
services pioneered by Amazon. For more information, visit
www.amazon.com/about and follow @AmazonNews.
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