Comwell Hotels Denmark Selects Agilysys InfoGenesis® Point-of-Sale (POS) SaaS Solution For Business Transformation
June 09 2020 - 9:37AM
Business Wire
Hotel Chain Begins Internal Systems
Transformation To Improve The Guest Experience and Streamline
Operations
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Comwell Hotels, headquartered in Denmark, has
selected Agilysys’ award-winning InfoGenesis POS SaaS application
and InfoGenesis Flex tablet solutions for its business
transformation initiative.
With Denmark's most sustainable conference and meeting rooms,
Comwell Hotels offers flexible, tailor-made meeting packages, as
well as accommodation for both private and business guests in 18
locations, plus a new Copenhagen Portside property opening in the
beginning of 2021. Comwell provides great get-aways, tasteful
gourmet stays, relaxing mini breaks and simple nights.
As part of its business solution transformation, Comwell
evaluated POS providers to replace its long-term existing system.
With the need to support multiple locations in Denmark & Sweden
as well as regional growth, the Comwell team selected Agilysys as a
solution partner because of Agilysys’ global experience, an
understanding of their challenges, and a willingness to work
together to find solutions to their unique requirements. Agilysys’
enterprise functionality, GDPR compliance and the ability to
streamline operations with workflow optimization will help improve
the guest experience and increase sales across its properties. In
particular, Comwell is using Agilysys InfoGenesis and InfoGenesis
Flex to:
- Simplify server workflows for quicker order processing and
higher guest satisfaction.
- Enable servers to take orders tableside using mobile tablets
which allows them to spend more time interacting with guests as
opposed to going back and forth to a fixed POS terminal to input
orders.
- Leverage InfoGenesis’ enterprise features to implement
enterprise-level menu item setup, which enables item alignment to
specific revenue categories across properties.
- Configure POS terminals to access unique menus and customized
screen designs when supporting table service vs. events at
conference & banquet venues.
- Adapt more easily to social-distancing demands while
maintaining excellent guest service.
“When evaluating point-of-sale technology, the selection team
searched for a solution partner with a successful track record of
meeting the needs of a multi-property, global organization like
ours,” said Lene Rysgaard, Project Manager at Comwell Hotels.
“Agilysys stood out among the competition with a clear history of
serving hospitality customers with the functionality we require to
take our operations and our guest experience to the next
level.”
InfoGenesis POS is an award-winning, comprehensive
point-of-sale system that combines easy-to-use terminal and tablet
touchscreen applications with industry-leading offline
capabilities. Its strong reporting features, enterprise-grade
multi-property menu and item configuration capabilities, and
multi-language support, drive service flexibility and increased
operational efficiency. The cloud-based SaaS deployment of
InfoGenesis will allow the property to be more cost-effective in
their operations, avoiding the resources and space needed to
maintain the system onsite.
InfoGenesis Flex is Agilysys' mobility solution that
offers full point-of-sale functionality delivered on a convenient
tablet device. InfoGenesis Flex provides signature capture,
adaptable kitchen and receipt printing for large service areas, and
a feature-rich mobile experience. The solution is designed to keep
revenue flowing in the most demanding environments, and its offline
capabilities ensure uninterrupted performance where Wi-Fi
connectivity is inconsistent.
“We are honored to add Comwell Hotels to our family of
customers,” said James Slatter, Managing Director, EMEA at
Agilysys. “I am confident that our partnership will help Comwell
streamline operations and improve the guest experience across all
of its properties.”
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, healthcare, and sports and
entertainment. Agilysys offers the most comprehensive software
solutions in the industry, including point-of-sale (POS), property
management (PMS), inventory and procurement, payments, and related
applications, to manage the entire guest journey. Agilysys is known
for its leadership in hospitality, its broad product offerings and
its customer-centric service. Some of the largest hospitality
companies around the world use Agilysys solutions to help improve
guest loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across the Americas, Europe, the
Middle East, Africa, Asia-Pacific, and India with headquarters
located in Alpharetta, GA.
For more information, visit www.agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200609005499/en/
Media: Robert Shecterle,
770-810-6046, robert.shecterle@agilysys.com Investors: Dave Wood, 770-810-7920,
dave.wood@agilysys.com
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