ACI Worldwide Announces 2021 Innovation Award Winners, Recognizing Global Digital Payments Innovation
August 17 2021 - 07:00AM
Business Wire
National ITMX, Oklahoma Wesleyan University,
Plexus Worldwide and Volkswagen Payments Receive Top Honors
ACI Worldwide, a leading global provider of real-time payments
and digital payment software solutions, today announced the winners
of the 2021 ACI Innovation Awards. The awards recognize leading
banks, financial intermediaries, merchants and billers around the
world for their innovative use of ACI’s digital payments portfolio.
Winners were selected by a panel of judges composed of ACI experts
and industry analysts from Celent, Javelin Strategy & Research
and Mercator Advisory Group.
This year’s winners include:
National ITMX—Thailand’s National Interbank Transaction
Management and Exchange (ITMX) is responsible for developing and
delivering Thailand’s digital payments infrastructure. ITMX
modernized Thailand’s bulk payments processing system with ACI’s
real-time payments solution on ISO20022, which has been
successfully implemented across all 33 ITMX member banks. The next
stage of growth, utilizing the real-time bulk payments network and
ISO 20022 standards, will come from the merchant retail and
business-to-business sectors with the introduction of more
innovative overlay payment services.
Oklahoma Wesleyan University—a four-year university
accredited by the Higher Learning Commission, which offers
undergraduate and graduate programs to students worldwide. At the
start of the pandemic, school officials wanted to move from
physical to digital ID cards. They implemented ACI moBills Digital
IDs for students, which has been a resounding success, with more
than 80 percent uptake among students. The initiative digitized ID
cards and enabled the school to continue accepting payments during
the campus shutdown.
Plexus Worldwide—one of the largest direct-selling health
and wellness companies in the world. Plexus was encountering high
chargeback rates and low approval rates upon its expansion into
Mexico. This resulted in unwanted customer friction. After
implementing ACI Secure eCommerce, authentication rates improved by
45 percent and fraud rates declined by 82 percent.
Volkswagen Payments—the payments arm of the Volkswagen
Group. Volkswagen Payments developed a digital marketplace,
creating a new business model of direct online sales with new
revenue streams for the group’s car brands. Its payments system,
enabled through ACI, allowed car manufacturers to offer customers
additional on-demand services and products; it also streamlined the
consumer experience through in-car and “out-car” services; and it
established a direct contact between car brands and their
customers.
“At ACI Worldwide, innovation is at the foundation of every
customer relationship. ACI Innovation Award winners have continued
to advance the use of our solutions to deliver cutting-edge payment
experiences that better serve their customers,” said Eve Aretakis,
chief revenue officer, ACI Worldwide. “We congratulate this year’s
winners on their great results, and we are proud of the
long-lasting relationships we have with each of them.”
For additional information on the Innovation Awards program and
winners, please visit:
www.aciworldwide.com/aci-innovation-awards
About ACI Worldwide
ACI Worldwide is a global software company that provides
mission-critical real-time payment solutions to corporations.
Customers use our proven, scalable and secure solutions to process
and manage digital payments, enable omni-commerce payments, present
and process bill payments, and manage fraud and risk. We combine
our global footprint with local presence to drive the real-time
digital transformation of payments and commerce.
© Copyright ACI Worldwide, Inc. 2021
ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and
all ACI product/solution names are trademarks or registered
trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in
the United States, other countries or both. Other parties’
trademarks referenced are the property of their respective
owners.
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Media Dan Ring dan.ring@aciworldwide.com
Nidhi Alberti nidhi.alberti@aciworldwide.com
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