ACI Worldwide and Arvato Financial Solutions Partner to Combat eCommerce Fraud
July 28 2020 - 02:00AM
Business Wire
ACI to offer Arvato Financial Solutions’
best-in-class Manual Order Review service to all merchants globally
to optimize fraud management performance
Solution is platform-agnostic and integrates
seamlessly with ACI’s multi-layered fraud management platform
ACI Worldwide (NASDAQ: ACIW), a leading global provider of
real-time electronic payment and banking solutions, today announced a strategic partnership with
Arvato Financial Solutions to combat the rising levels of eCommerce
fraud during the Covid-19 crisis.
As part of the collaboration, ACI is offering Arvato Financial
Solutions’ best-in-class Manual Order Review service to all its
merchant fraud customers globally. The solution enables merchants
across all sectors to further optimize their fraud management
performance.
Part of Germany’s Bertelsmann Group, Arvato Financial Solutions
is a global provider of end-to-end financial services solutions,
including fraud management and prevention. Its manual order review
service is being used by some of the biggest global eCommerce
companies and complements ACI’s award-winning fraud management
capabilities in the ACI Secure eCommerce solution. The partnership
enables ACI merchants to outsource their manual review process,
which will help them to review and decision their challenge queue
more quickly, while still retaining the high levels of fraud
management performance provided by the ACI platform.
“Our aim is to provide a seamless and scalable manual review
service for our customers, as merchants often do not have a
sufficient pool of skilled staff available for reviews, especially
during peak trading times,” said Fabian Gloerfeld, vice president,
payments intelligence, ACI Worldwide. “The service aims to reduce
the overall cost of operation for merchants by providing access to
an extended team of skilled fraud professionals.”
“Manual order reviews are an important last line of defence
against fraud. Even merchants with sophisticated fraud prevention
solutions in place still benefit from having an individual review
certain suspicious transactions,” said Florian Haubold, vice
president, Arvato Financial Solutions. “Today’s digitally connected
customers expect a seamless experience, and quick and accurate
order review processing time is critical to compete in today’s
fast-paced eCommerce world.”
Key features and benefits of the Manual
Order Review solution:
- Integrates seamlessly with ACI Secure eCommerce; continuous,
global, multilingual support is available to accommodate merchant
needs wherever and whenever they trade
- Enables merchants to minimize risk and loss through improved
accuracy and flexible resources to help prevent fraud and
chargebacks, even in peak trading periods
- Reduces false positives by minimizing the volume of genuine
orders that are cancelled
- Faster decisions help minimize friction in the customer
experience and prevent delays in order fulfilment
- No technical integration is required, ensuring fast deployment,
minimal investment and maximum ROI
About ACI Worldwide
ACI Worldwide powers electronic payments for more than 6,000
organizations around the world. More than 1,000 of the largest
financial institutions and intermediaries, as well as thousands of
global merchants, rely on ACI to execute $14 trillion each day in
payments and securities. In addition, myriad organizations utilize
our electronic bill presentment and payment services. Through our
comprehensive suite of software solutions delivered on customers’
premises or through ACI’s private cloud, we provide real-time,
immediate payments capabilities and enable the industry’s most
complete omni-channel payments experience. To learn more about ACI,
please visit www.aciworldwide.com. You can also find us on Twitter
@ACI_Worldwide.
About Arvato Financial
Solutions
Arvato Financial Solutions provides professional financial
services to renowned international brands as well as respected
local businesses—allowing them to leave their credit management to
a professional, so they can focus on what matters most for their
business. The services center around cash flow in all segments of
the customer lifecycle: from identity, fraud and credit risk
management, to payment and financing services and debt
collection.
The Arvato Financial Solutions team is made up of reliable
experts in around 20 countries, including 7,500 IT, analytics,
process and legal specialists, dedicated to revealing the
advantages of predictive analytics, leading-edge platforms and big
data. All employees are aligned by a common goal: to make sure
client’s credit management runs effortlessly and efficiently,
ultimately resulting in optimized financial performance. For
further information please visit finance.arvato.com.
© Copyright ACI Worldwide, Inc. 2020 ACI, ACI Worldwide, ACI
Payments, Inc., ACI Pay, Speedpay and all ACI product/solution
names are trademarks or registered trademarks of ACI Worldwide,
Inc., or one of its subsidiaries, in the United States, other
countries or both. Other parties’ trademarks referenced are the
property of their respective owners.
Product roadmaps are for informational purposes only and may not
be incorporated into a contract or agreement. The development
release and timing of future product releases remains at ACI’s sole
discretion. ACI is providing the following information in
accordance with ACI's standard product communication policies. Any
resulting features, functionality, and enhancements or timing of
release of such features, functionality, and enhancements are at
the sole discretion of ACI and may be modified without notice. All
product roadmap or other similar information does not represent a
commitment to deliver any material, code, or functionality, and
should not be relied upon in making a purchasing decision.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200727005036/en/
Dan Ring dan.ring@aciworldwide.com 781-370-3600
Katrin Boettger katrin.boettger@aciworldwide.com 0044 (0)7776
147 910
Dario Artico Spokesperson Arvato Financial Solutions
presse.afs@arvato.com +49 7221 5040 3060
ACI Worldwide (NASDAQ:ACIW)
Historical Stock Chart
From Feb 2024 to Mar 2024
ACI Worldwide (NASDAQ:ACIW)
Historical Stock Chart
From Mar 2023 to Mar 2024