SUNNYVALE, Calif. and
WESTERVILLE, Ohio, Nov. 18, 2020 /PRNewswire/ -- Accuray
Incorporated (NASDAQ: ARAY) and DHL Supply Chain announced
today they have entered into a global service parts logistics
partnership that will further strengthen the Accuray aftermarket
supply chain and expand the company's high quality customer service
globally. The goal of the agreement is to provide medical care
teams with continual access to the radiotherapy technologies they
need to deliver shorter, personalized and effective treatments to
patients with cancerous or benign tumors, or neurologic
disorders.
Mike Hoge, SVP, global operations
at Accuray said, "We are excited to partner with DHL. The Accuray
supply chain and service teams are focused on ensuring our
customers have seamless access to our lifesaving equipment.
We believe the enhanced capabilities offered by a world class
logistics partner like DHL will help us to do just that."
DHL Supply Chain will establish a dedicated global service
logistics network that will span 34 warehousing sites in 16
countries to support Accuray service technicians with increased
reliability and enhanced visibility on parts for its advanced
radiotherapy systems. Three regional Control Centers in
Columbus, Ohio, USA, Budapest, Hungary and Singapore will provide 24/7 support to the
network, supervising the global operations and tracking vendor
performance. DHL's proprietary software tools, including
mySupplyChain will provide live, real-time visibility on inventory
in transit for technicians in the field and provide the Accuray
supply chain teams with enhanced reporting on performance.
Alongside the inventory management and end-to-end visibility
that DHL will provide for the replenishment of forward stocking
locations and deliveries to service technicians, it will also
manage the reverse logistics of all parts to the Accuray central
distribution center in Columbus,
Ohio, USA. DHL's sister divisions, DHL Express and DHL
Global Forwarding, will provide support with air freight, ocean
freight and time definite international shipping and customs
clearance for Accuray outbound and inbound transportation.
Jaime Hooker, VP, service
logistics, DHL Supply Chain Americas said, "As demand for Accuray
technology and products continues to grow around the world, it is
essential that they have a standardized logistics platform that
gives them both the flexibility and reliability to respond swiftly
to their international customers' service needs. Our new
partnership represents the perfect opportunity to demonstrate our
Service Logistics team's global capabilities and our commitment to
keep our service promises anywhere, anytime in support of a truly
vital business."
The new partnership will be effective beginning February 2021.
About Accuray
Accuray is committed to expanding the
powerful potential of radiation therapy to improve as many lives as
possible. We invent unique, market-changing solutions to deliver
radiation treatments for even the most complex cases—while making
commonly treatable cases even easier—to meet the full spectrum of
patient needs. We are dedicated to continuous innovation in
radiation therapy for oncology, neuro-radiosurgery, and beyond, as
we partner with clinicians and administrators, empowering them to
help patients get back to their lives, faster. Accuray is
headquartered in Sunnyvale,
California, with facilities worldwide. To learn more, visit
www.accuray.com or follow us on Facebook, LinkedIn, Twitter, and
YouTube.
About DHL
DHL – The logistics company for the world
DHL is the leading global brand in the logistics
industry. Our DHL divisions offer an unrivalled portfolio of
logistics services ranging from national and international parcel
delivery, e-commerce shipping and fulfillment solutions,
international express, road, air and ocean transport to industrial
supply chain management. With about 380,000 employees in more than
220 countries and territories worldwide, DHL connects people and
businesses securely and reliably, enabling global sustainable trade
flows. With specialized solutions for growth markets and industries
including technology, life sciences and healthcare, engineering,
manufacturing & energy, auto-mobility and retail, DHL is
decisively positioned as "The logistics company for the world."
DHL is part of Deutsche Post DHL Group. The Group generated
revenues of more than 63 billion
euros in 2019. With sustainable business practices and a
commitment to society and the environment, the Group makes a
positive contribution to the world. Deutsche Post DHL Group aims to
achieve zero-emissions logistics by 2050.
Media Contacts:
Accuray
Beth Kaplan
Accuray
Tel: (408) 789-4426
Email: bkaplan@accuray.com
DHL
Daniel McGrath
DHL
Tel: (954) 303-6075
Email:
Daniel.McGrath@dpdhl,com
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SOURCE Accuray Incorporated