Cox Business and Nortel Align to Provide Voice, Data Solutions
May 19 2008 - 6:00AM
PR Newswire (US)
Agreement Extends Cox Sales Channel to Include Equipment Experts
NEW ORLEANS, May 19 /PRNewswire/ -- Cox Business announced today at
The Cable Show that it is the first multiple cable system operator
(MSO) to extend its business sales force by teaming with a leading
telecom equipment solutions provider. As part of the multi-year
agreement, Nortel (NYSE/TSX: NT) Sales Center representatives will
engage customer prospects and design and sell voice, data and
equipment solutions in select Cox service areas. Nortel will also
install equipment solutions and provide technical support for these
businesses. In addition to Cox Business voice, data and video
products, Cox Business customers will now have access to a full
range of Nortel's product and services packages including the
Business Communications Manager (BCM), the company's award-winning
hybrid IP PBX. The Nortel Sales Center will help Cox to market a
complete range of business solutions packaged under Cox Business as
the single, trusted provider. "As their trusted provider,
businesses count on Cox Business to provide a full portfolio of
services," said Tim McKinley, vice president of field operations,
Cox Business. "Leveraging relationships with key suppliers like
Nortel allows us to deliver broader solutions and we will continue
to explore alternate strategies to meet the growing demands of our
customers." Cox Business provides communications services to
business customers in 18 markets across the U.S., including small
businesses, multi-location enterprises, regional healthcare
providers and federal, state and local government organizations.
Recently, Cox Business became the first MSO to launch a fully
hosted and managed IP Telephony feature platform, Cox Business
VoiceManager(SM). In 2007, Cox became the first MSO to enter the
top tier of U.S. business Ethernet providers, according to Vertical
Systems Group. "More than 240,000 businesses trust Cox Business for
voice, data or video services and many of these customers require
telecommunications equipment of varying complexity to address their
business needs, " said Kristine Faulkner, vice president of product
development and management. "By teaming with Nortel, Cox Business
can serve as a trusted provider for equipment solutions that
directly complement the core communications services we offer
today." Nortel's expertise and ability to fully support business
products and solutions made this agreement attractive to Cox
Business. Cox Business can now serve the customer from the point of
initial sales and installation to maintenance and technical
support, allowing Cox to rapidly enter the equipment resale market.
By coupling Cox Business services with equipment products like the
BCM, a broad series of routers, Ethernet switches, wireless access
points and phone clients, Nortel is continuing to deliver the
promise of "business made simple." "Nortel has extensive experience
in both carrier and enterprise solutions specifically designed for
the business segment, which has allowed us to offer providers like
Cox Business the opportunity to tap into our expertise in this
segment," said Valorie Walker, director of North American Inside
Sales, Nortel. "We recognize that every business has different
needs and our broad set of hosted and customer managed solutions
will create additional opportunities for Cox to impact the business
market and increase revenue potential." For more information on Cox
Business solutions, visit http://www.coxbusiness.com/ . About Cox
Communications Cox Communications is a multi-service broadband
communications and entertainment company with 6.2 million total
residential and commercial customers. The third-largest cable
television company in the United States, Cox offers an array of
advanced digital video, high-speed Internet and telephony services
over its own nationwide IP network. Cox Business is a full-service,
facilities-based provider of communications solutions for
commercial customers, providing high-speed Internet, voice and long
distance services, as well as data and video transport services for
small to large-sized businesses. Cox Media offers national and
local cable advertising in traditional spot and new media formats,
along with promotional opportunities and production services. Cox
Communications wholly owns and operates the Travel Channel. More
information about the services of Cox Communications, a wholly
owned subsidiary of Cox Enterprises, is available at
http://www.cox.com/, http://www.coxbusiness.com/, and
http://www.coxmedia.com/. DATASOURCE: Cox Communications CONTACT:
Todd Smith, Cox Communications, +1-404-269-3124, Web site:
http://www.cox.com/ http://www.coxbusiness.com/
http://www.coxmedia.com/
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