eGain Named as a Supplier on the Crown Commercial Services G-Cloud Framework
December 01 2022 - 6:30AM
eGain Corporation (NASDAQ: EGAN), the leading knowledge management
platform provider for customer engagement, today announced that it
has been approved as a supplier on Crown Commercial Service’s (CCS)
G-Cloud Framework.
CCS supports the public sector to achieve maximum
commercial value when procuring common goods and services. In
2021/22, CCS helped the public sector to achieve commercial
benefits equal to £2.8 billion – supporting world-class public
services that offer best value for taxpayers.
The UK Government G-Cloud is an initiative that
aims to make it easy for UK public sector organisations to procure
cloud-based IT products and services. The G-Cloud framework lists
cloud-based suppliers and solution providers, which meet the UK
Government’s stringent requirements for privacy, security, and
scalability.
eGain Knowledge Hub is the top-rated,
FedRAMP-authorized, SaaS solution for digital-first,
knowledge-powered customer engagement. Public sector organisations
such as HMRC, IRS, and the Department of Veterans Affairs trust
eGain for customer experience transformation at scale.
“We really look forward to helping more UK
government agencies deliver better citizen service with our
knowledge-powered customer engagement platform,” said Rex
Dorricott, General Manager of eGain Europe.
More information
- eGain listing on the UK government’s Digital Marketplace
- eGain Solutions for Government
About eGain
eGain Knowledge Hub automates and orchestrates
customer engagement across touch points. Powered by AI and
analytics, our secure cloud platform proactively delivers
personalized experiences, quick value, and digital transformation
at scale. Visit www.eGain.com for more
info.
eGain, the eGain logo, and all other eGain product
names and slogans are trademarks or registered trademarks of eGain
Corp. in the United States and/or other countries. All other
company names and products mentioned in this release may be
trademarks or registered trademarks of the respective
companies.
eGain media contact
Michael MessnerEmail:
press@egain.comPhone: 408 636 4514
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