ST.
LOUIS, Nov. 22, 2022 /PRNewswire/ -- Ameren
Missouri has earned the J.D. Power award for the highest ranking
among large Midwest utilities for overall customer satisfaction
with business electric service customers.
The J.D. Power 2022 Electric Utility Business Customer
Satisfaction Study, now in its 24th year, measures satisfaction
among business customers of 78 targeted U.S. electric utilities,
each of which serves more than 50,000 business customers.
Ameren Missouri's strong performance in power quality and
reliability, price, billing and payment, corporate citizenship,
customer contact and communications show that the business
community recognizes the commitment Ameren Missouri has to being a
partner in their business. This is the third time Ameren Missouri
has earned this J.D. Power recognition from its business
customers*.
"We at Ameren Missouri have remained focused on what we know our
business customers care about, including reliable service and
competitive rates that help enable their businesses to grow and
thrive," said Mark Birk,
chairman and president of Ameren Missouri, a subsidiary of Ameren
Corporation (NYSE: AEE). "It's an absolute honor to be recognized
by the customers we work for every day."
Ameren Missouri's Smart Energy Plan also helps to bring
customers additional value. With the plan, Ameren Missouri has been
updating and replacing infrastructure which supports reliability.
The end result is continued reliable energy for customers. From
2019 to 2021, Ameren Missouri has invested $3.6 billion to complete more than 2,000 energy
grid projects.
For more information about the J.D. Power Electric Utility
Business Customer Satisfaction Study, visit
http://www.jdpower.com/pr-id/2022172.
About Ameren Missouri
Ameren Missouri has been providing electric and gas service for
more than 100 years, and the company's electric rates are among the
lowest in the nation. Ameren Missouri's mission is to power the
quality of life for its 1.2 million electric and 135,000 natural
gas customers in central and eastern Missouri. The company's service area covers 64
counties and more than 500 communities, including the greater
St. Louis area. For more
information, visit Ameren.com/Missouri or follow us on Twitter at
@AmerenMissouri or Facebook.com/AmerenMissouri.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory
services and data and analytics. A pioneer in the use of big data,
artificial intelligence (AI) and algorithmic modeling capabilities
to understand consumer behavior, J.D. Power has been delivering
incisive industry intelligence on customer interactions with brands
and products for more than 50 years. The world's leading businesses
across major industries rely on J.D. Power to guide their
customer-facing strategies.
J.D. Power has offices in North
America, Europe and
Asia Pacific. To learn more about
the company's business offerings, visit JDPower.com/business. The
J.D. Power auto shopping tool can be found at JDPower.com.
* Ameren Missouri received the highest numerical score among in
the Midwest Large Segment of the J.D. Power 2016 Calendar-Year,
2016 and 2022 Electric Utility Business Customer Satisfaction
Studies.
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SOURCE Ameren Missouri