Application development and management
services help companies transform IT amid labor, security and
regulatory challenges, ISG Provider Lens™ report
says
Enterprises in the U.K. are boosting their investments in
application development as they recognize its importance to their
products, services and business results, according to a new
research report published today by Information Services Group (ISG)
(Nasdaq: III), a leading global technology research and advisory
firm.
The 2022 ISG Provider Lens™ Next-Gen ADM Services report for the
U.K. finds that the country’s application development and
management (ADM) market is growing faster than its overall
technology sector. Major companies, including automakers, have
begun to reorganize product development around applications.
Because talent is scarce and building large application development
systems requires advanced expertise and tools, many enterprises are
partnering with service providers in this area.
“Companies in the U.K. are realizing that applications will play
a significant role in the future of their business,” said Anna
Medkouri, partner and Technology Modernization Solutions lead for
ISG EMEA. “They are turning to providers for consulting and
outsourcing services that deliver business value.”
The tumultuous events of the past few years have added to the
application development burden on enterprises in Britain, the
report says. Companies are still adapting their systems to new
regulations, increased bureaucracy and barriers to worker mobility
caused by Brexit, while also adjusting to the rise of distributed
teamwork after the COVID-19 pandemic. Supply chain disruptions that
began during the pandemic have continued, while the war in Ukraine
has created other shortages and raised energy prices. The war has
also intensified concerns over increasing cyberattacks.
The U.K.’s continuing labor shortage, made worse by a wave of
career changes during the pandemic, makes IT recruitment and
retention difficult, ISG says. The scarcity of skills remains a
major issue in the IT industry, especially in high-demand sectors
such as AI and cybersecurity, ISG says.
“IT departments are overwhelmed with new challenges from outside
and want to focus on their core business,” said Jan Erik Aase,
partner and global leader, ISG Provider Lens Research. “ADM
services are helping them evolve their applications and development
methods.”
Several technology trends have put additional pressure on
enterprises to transform application development, the report says.
The growth of cloud computing, the long-awaited ability to combine
data from across an organization and the emergence of AI-based
automation tools all are driving rapid changes in this area.
The 2022 ISG Provider Lens™ Next-Gen ADM Services report for the
U.K. evaluates the capabilities of 48 providers across five
quadrants: Agile Application Development Outsourcing, Agile
Application Development Projects, Application Managed Services,
Application Quality Assurance and Continuous Testing
Specialists.
The report names Accenture, Capgemini, Cognizant, HCL, Hexaware,
Infosys and Wipro as Leaders in three quadrants each. It names
Coforge, DXC Technology and TCS as Leaders in two quadrants each.
Atos, Birlasoft, BJSS, EPAM, Tech Mahindra, UST and Zensar are
named as Leaders in one quadrant each.
In addition, Cigniti, DXC Technology, ITC Infotech and Mindtree
are named as Rising Stars — companies with a “promising portfolio”
and “high future potential” by ISG’s definition — in one quadrant
each.
A customized version of the report is available from
Hexaware.
The 2022 ISG Provider Lens™ Next-Gen ADM Services report for the
U.K. is available to subscribers or for one-time purchase on this
webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20221115005544/en/
Press Contacts: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com Kate Hartley, Carrot Communications for
ISG +44 (0)20 3457 6403 kate.hartley@carrotcomms.co.uk
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