Companies seek partners to implement agile,
automated application development and management as business
challenges mount, ISG Provider Lens™ report says
Enterprises in the Nordics are increasingly using IT outsourcing
to transform application development in the face of changing
business requirements, according to a new research report published
today by Information Services Group (ISG) (Nasdaq: III), a leading
global technology research and advisory firm.
The 2022 ISG Provider Lens™ Next-Gen ADM Services report for the
Nordics finds most business process applications in Nordic
enterprises are still based on legacy architectures. Companies are
turning to outside providers for help making application
development faster, more agile and more efficient. This need looms
as enterprises face challenges that were temporarily overshadowed
by the COVID-19 pandemic: cloud migration, the need for simpler
application landscapes and the importance of sustainability, which
is of particular concern in the Nordics, ISG says.
“The technology and business changes related to the pandemic are
now part of ‘business as usual’ in the Nordics,” said Anna
Medkouri, partner and Technology Modernization Solutions lead for
ISG EMEA. “Other trends are back in focus, forcing companies to
accelerate application modernization.”
Other issues, including inflation, potential food and fuel
shortages and the war in Ukraine, add to concerns for companies in
the Nordics, the report says. The war has heightened worries about
cyberattacks in the Nordics, but it may also lead to growth in the
region’s defense sector, including technologies such as
cybersecurity and autonomous systems, ISG says.
Traditional project-based application management is increasingly
shifting to a product-based approach with more integration among
development, enhancement and support. Automated application
management, especially the use of bots, is also accelerating
rapidly in the Nordics, the report says. Companies in the Nordics
are joining this trend and seeking managed services that support
continuous innovation and transformation, but they are largely
holding onto existing development and management processes for
their legacy applications.
As enterprises in the region embrace Agile and DevOps methods,
they are also adopting quality assurance and continuous testing
services, including automated testing processes using AI and
machine learning, ISG says. These help to enable continuous
integration and delivery, reducing time to market.
“Quality engineering and quality assurance are more important
than ever,” said Jan Erik Aase, partner and global leader, ISG
Provider Lens Research. “IoT and security threats have heightened
the urgency of testing.”
The report explores a wide range of other application
development issues in the Nordics, including the increasing use of
bots for automated development and growing demand for unified
DevOps models.
The 2022 ISG Provider Lens™ Next-Gen ADM Services report for the
Nordics evaluates the capabilities of 26 providers across three
quadrants: Agile Application Development Outsourcing and Projects,
Application Managed Services, and Application Quality Assurance and
Continuous Testing Specialists.
The report names Accenture, Capgemini, HCL and Tietoevry as
Leaders in three quadrants each. DXC Technology and Wipro are named
as Leaders in one quadrant each.
In addition, DXC Technology and N-iX are named as Rising Stars —
companies with a “promising portfolio” and “high future potential”
by ISG’s definition — in one quadrant each.
A customized version of the report is available from
Tietoevry.
The 2022 ISG Provider Lens™ Next-Gen ADM Services report for the
Nordics is available to subscribers or for one-time purchase on
this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20221115005534/en/
Press: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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