Splunk Names Katie Bianchi Chief Customer Officer
May 05 2022 - 04:05PM
Business Wire
Data Platform Leader Reinforces Commitment
to Worldwide Customer Success
Splunk Inc. (NASDAQ: SPLK), the data platform leader for
security and observability, today announced the appointment of
Katie Bianchi to Senior Vice President and Chief Customer Officer.
Reporting to Gary Steele, Splunk President and CEO, and effective
immediately, Bianchi leads the organization’s mission to help
customers achieve exceptional outcomes and ongoing value with
Splunk.
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Splunk Names Katie Bianchi Chief Customer
Officer (Photo: Business Wire)
In her role, Bianchi will oversee Splunk’s worldwide Customer
Success and Professional Services team. With over 20 years of
experience, she joined Splunk in 2018 and last year was named
Senior Vice President of Customer Success. Bianchi has held Splunk
leadership roles in technical support, customer success management,
renewals, and strategy and operations during her tenure.
“Thousands of organizations rely on Splunk to secure their
business, unlock innovation and successfully navigate their data
journeys, and we are deeply committed to delivering an exceptional
customer experience,” said Steele. “Katie is a strategic and
transformational leader who embodies what it means to be a
dedicated Splunker in every way. As Chief Customer Officer, she
will continue to bring her expertise and proven leadership to
elevate customer voices, drive long-term success and scale our
business with the customer’s needs front and center.”
Prior to joining Splunk, Bianchi spent more than a decade at GE,
where she served as the company’s Vice President of Customer
Success at GE Digital, leading customer success growth strategy,
services portfolio management, and renewal operations for its
software business. Throughout her career, she has held leadership
roles in product management, business development, services,
marketing and operations across industries, including aviation,
power generation, and oil and gas.
“We are dedicated to ensuring our customers can oversee their
increasingly complex environments and use data to drive critical
decisions, actions and outcomes,” said Bianchi. “It is an honor to
lead Splunk’s world-class customer success and professional
services team as we proactively partner with organizations to help
them achieve faster time to value, strengthen their security
posture, accelerate digital transformations and enhance
resilience.”
Bianchi is also a passionate executive sponsor of Splunk’s Pride
employee resource group. She holds a B.S. from Ithaca College and
an M.B.A from Boston College.
For more information about Splunk’s customer success approach,
please visit
https://www.splunk.com/en_us/customer-success.html.
About Splunk Inc.
Splunk Inc. (NASDAQ: SPLK) helps organizations around the world
turn data into doing. Splunk technology is designed to investigate,
monitor, analyze and act on data at any scale.
Splunk, Splunk>, Data-to-Everything and Turn Data Into Doing
are trademarks and registered trademarks of Splunk Inc. in the
United States and other countries. All other brand names, product
names, or trademarks belong to their respective owners. © 2022
Splunk Inc. All rights reserved.
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Media Contact Patricia Hogan Splunk Inc.
press@splunk.com
Investor Contact Ken Tinsley Splunk Inc.
ir@splunk.com
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