Logitech’s Cloud-based Software Expands to Support Users Wherever They Work
January 18 2022 - 3:01AM
Business Wire
Sync now works with webcams, headsets, and Logi
Dock for a comprehensive device management solution that extends to
home offices and personal workspaces
Today, Logitech (SIX: LOGN) (NASDAQ: LOGI) announced a major
update to the Sync device management platform, built to support the
modern, hybrid workforce. Sync now supports personal collaboration
devices, such as webcams, headsets, and docking stations, making it
easy for IT to manage conference rooms and workstations from a
single cloud-based interface.
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Logitech Sync device management platform
now works with webcams, headsets, and Logi Dock. (Graphic: Business
Wire)
More than half of all global knowledge workers are working
remotely, and a majority of workers (83%) prefer a hybrid work
arrangement in the future.* While a boon for employee satisfaction
and productivity, hybrid work brings a host of challenges for IT
professionals, including an uptick in remote help tickets, the need
to properly equip workers for remote collaboration, and a
disconnect between in-office and remote device administration and
maintenance.
“Remote work and collaboration tools in many ways saved the
global economy and allowed all of us to maintain our productivity
through the pandemic. But it also created an enormous problem now
that hundreds of millions of people are at home and IT teams have
limited to no visibility into tech issues and how to troubleshoot
this. This is a potential productivity crisis,” says Scott Wharton,
general manager and vice president, Logitech Video Collaboration.
“Logitech Sync solves this critical problem by extending these
views of what's happening in the office to the home (or anywhere
else), not to mention a whole new frontier of insights and
analytics to keep our organizations humming and thriving.”
It's easy for IT to mass enroll their entire fleet of
workstations with Logi Tune, while giving IT visibility into device
status and enabling end users to personalize their Logitech
webcams, headsets, and Logi Dock.
Sync significantly simplifies IT operations, easing some of the
headaches associated with supporting distributed teams. Through a
single web-based platform, IT managers can push firmware updates
and enable new features to thousands of meeting rooms and millions
of personal collaboration devices alike, reducing potential issues
before they become trouble tickets and bring productivity to a
halt. Sync works across the most popular cloud collaboration
platforms like Microsoft Teams, Zoom, and Google Meet, so the IT
team can get visibility on all of their devices, regardless of
which platform they use.
Sync also provides valuable insights, such as meeting room
occupancy, to help IT managers make critical data-driven decisions.
As businesses rethink their office spaces, analytics help inform
whether they should redesign their spaces to be more collaborative,
shrink a large space to huddle room, or--for some facing empty
hallways--give up their physical real estate altogether.
Pricing and Availability
Sync's new personal collaboration device management features are
available as a public beta globally and free for customers. Request
early access to the phased rollout through the Sync Portal.
About Logitech
Logitech helps all people pursue their passions by designing
experiences so everyone can create, achieve, and enjoy more.
Logitech designs and creates products that bring people together
through computing, gaming, video, streaming and creating, and
music. Brands of Logitech include Logitech, Logitech G, ASTRO
Gaming, Streamlabs, Blue Microphones, Ultimate Ears and Jaybird.
Founded in 1981, and headquartered in Lausanne, Switzerland,
Logitech International is a Swiss public company listed on the SIX
Swiss Exchange (LOGN) and on the Nasdaq Global Select Market
(LOGI). Find Logitech and more of its video collaboration products
at www.logitech.com/vc, the company blog or @LogitechVC.
*Gartner Forecasts 51% of global knowledge will be remote by the
end of 2021
*Accenture Future of Work Study 2021
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version on businesswire.com: https://www.businesswire.com/news/home/20220118005298/en/
Leila Lewis llewis@logitech.com
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