74 percent of security decision makers across
US and Europe say procedures and controls have become more complex;
73 percent struggle to manage increase in threats
“It was like changing an engine on a plane while it was in
flight.” That’s how one security decision maker described the shift
to remote work the pandemic forced last year. And as revealed by
The State of Security in a Hybrid World, a survey of 1,250 security
decision makers across medium to large organizations in the US, the
UK, France, Germany and the Netherlands conducted by Citrix
Systems, Inc. (NASDAQ: CTXS), things haven’t gotten any easier.
Securing the Future of Work
With end users working from anywhere – in some cases using
personal devices to access cloud apps and corporate resources - the
attack surface is larger than it has ever been. And many IT
organizations are struggling to defend it. As the Citrix study
found:
- 74 percent of security decision makers say procedures and
controls have become more complex as their organizations transition
to remote and hybrid work
- 73 percent are fighting to keep up with the increased volume of
security threats that the models create.
Enhancing the Employee Experience
Employees today want the flexibility to work when, where and how
they want using the applications and devices of their choice. In
addition to security decision makers, Citrix also polled 3,603
knowledge workers, and 66 percent said it is “extremely” or “very
important” to be able to work remotely or from home, on any
device.
Savvy organizations recognize this.
- 86 percent of respondents to the Citrix survey say it is
“extremely” or “very important” to create a seamless employee
experience, and
- Around nine in 10 measure information security’s impact on
employee experience and productivity
Changing the Game
“IT organizations are realizing that as they embrace hybrid
work, their security posture needs to evolve,” said Kurt Roemer,
Chief Security Strategist, Citrix. “Rather than traditional command
and control-style strategies, they need to take a more intelligent,
people-focused approach to security that protects employees without
negatively affecting their experience.”
Most participants in the Citrix survey are taking actions to do
this. In fact, 79 percent of decision makers polled say the
pandemic has created an opportunity to completely rethink their
long-term information security strategy with these objectives in
mind.
Yet challenges remain. Among the top three cited by workers who
participated in the Citrix research:
- Poor connectivity (43 percent)
- Navigating technical problems virtually (34 percent)
- Inability to get IT support quickly/easily (32 percent)
Investing in the Future
The news isn’t all bad, however. While only 46 percent of
security decision makers felt “somewhat prepared” for remote work
when the pandemic hit, 84 percent now feel “very” or “somewhat”
prepared to secure a hybrid, remote or at-home workforce.
- 58 percent say investments in security have increased over the
last 12 months by an average of 40 percent
- 71 percent say their company’s IT environment is now more
secure than it was before the pandemic struck
And that’s critical, because as The State of Security in a
Hybrid World also makes clear, 52 percent of security decision
makers believe most of their workforce will be permanently remote
or hybrid.
“Hybrid work is the future of work, and IT will play a critical
role in delivering it,” Roemer said. “With the right technology,
they can provide consistent, secure and reliable access to the
resources employees need to get work done, wherever it needs to get
done, and empower them to be and do their best.”
Citrix provides a complete digital workspace platform that is
uniquely designed to enable secure hybrid work. Click here to learn
more about the platform and the value it can deliver for your
organization.
About the study
The state of security in a hybrid world examines attitudes and
experiences from security decision makers and knowledge workers in
medium-large organizations (500+ employees in the US; 250+
employees in all other markets) as the knowledge economy
transitions to a long-term hybrid work strategy. Citrix, in
partnership with Sapio Research, ran an independent opinion
research study, interviewing 1,250 security decision makers (job
titles included Manager, Senior Manager, Director and Vice
President), working in large and mid-market businesses. Respondents
were based in the US (413 respondents), the UK (203), France (218),
Germany (209), and the Netherlands (207). In addition, the study
also polled 3.603 knowledge workers based in medium-large
organizations in the US, UK, France, Germany and Netherlands.
About Citrix
Citrix (NASDAQ: CTXS) builds the secure, unified digital
workspace technology that helps organizations unlock human
potential and deliver a consistent workspace experience wherever
work needs to get done. With Citrix, users get a seamless work
experience and IT has a unified platform to secure, manage, and
monitor diverse technologies in complex cloud environments.
For Citrix Investors:
This release contains forward-looking statements which are made
pursuant to the safe harbor provisions of Section 27A of the
Securities Act of 1933 and of Section 21E of the Securities
Exchange Act of 1934. The forward-looking statements in this
release do not constitute guarantees of future performance. Those
statements involve a number of factors that could cause actual
results to differ materially, including risks associated with the
impact of the global economy and uncertainty in the IT spending
environment, revenue growth and recognition of revenue, products
and services, their development and distribution, product demand
and pipeline, economic and competitive factors, the Company's key
strategic relationships, acquisition and related integration risks
as well as other risks detailed in the Company's filings with the
Securities and Exchange Commission. Citrix assumes no obligation to
update any forward-looking information contained in this press
release or with respect to the announcements described herein. The
development, release and timing of any features or functionality
described for our products remains at our sole discretion and is
subject to change without notice or consultation. The information
provided is for informational purposes only and is not a
commitment, promise or legal obligation to deliver any material,
code or functionality and should not be relied upon in making
purchasing decisions or incorporated into any contract.
© 2021 Citrix Systems, Inc. Citrix, the Citrix logo, and other
marks appearing herein are the property of Citrix Systems, Inc. and
may be registered with the U.S. Patent and Trademark Office and in
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Karen Master Citrix +1 216-396-4683 karen.master@citrix.com
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