XPeng G3 Ranks Top Quality Among Compact Battery-Powered Electric Vehicles in J.D. Power 2021 Study
July 22 2021 - 6:29AM
Business Wire
The XPeng G3 ranks top in quality in the compact BEV
(battery-powered electric vehicle) segment based on owner
experience, according to J.D. Power in its 2021 China New Energy
Vehicle Initial Quality Study (NEV-IQS)℠ released today.
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XPeng G3 (Photo: Business Wire)
The XPeng G3 is the first model to obtain the top rating in this
segment for a new car manufacturer in China, surpassing other
models in its customer satisfaction rating in specific areas,
including driving experience, infotainment systems and seating.
The G3’s rating reflects consumer recognition of its quality and
intelligence. It obtained the highest total score of 92.2% among
electric vehicles in China’s New Car Assessment Program (C-NCAP)
safety test; and top G (good) scores in occupant safety, pedestrian
safety, and vehicle auxiliary safety in the Chinese Insurance
Automotive Safety Index (CIASI) crash test. Equipped with XPILOT
2.5, the G3 has the strongest autonomous driving assistance system
in its class, with its auto parking feature ranked top by i-VISTA
in 2020. Supported by XPeng’s in-house developed intelligent in-car
operating system Xmart OS, the utilization rate of the AI-powered
voice assistant exceeds 99%. The G3 has received 15 major firmware
OTA upgrades since its launch, adding 55 new functions as of March
31, 2021.
Since its launch, the G3 has become the second best-selling pure
electric SUV in China's mid-to-high-end market for more than two
years. In the first quarter of 2021, the G3 came first in amount of
insurance registration numbers among A-class pure electric SUVs in
China. The G3’s mid-phase facelift version G3i was launched in July
2021 in the Chinese market, with delivery starting in September
202I.
The J.D. Power study, now in its third year, measures
new-vehicle quality by examining design-related and
defects/malfunctions problems experienced by NEV owners in China
within the first two to six months of ownership. New-vehicle
quality is determined by problems cited per 100 vehicles (PP100),
with a lower number of problems indicating higher quality. Specific
diagnostic questions include 236 problem symptoms across 10
categories: features/ controls/displays; exterior; interior;
infotainment system; seats; driving experience; driving assistance;
powertrain; battery/charging; and climate.
The study is based on responses from 3,976 vehicle owners who
purchased their vehicle between September 2020 and March 2021. The
study includes 50 models from 28 different brands, among which 32
models have sufficient samples. The study was fielded from March
through May 2021 in 53 cities across China.
The study shows that in 2021 to date, all-new models account for
37.8% of total NEV sales. Owners of all-new models experience fewer
quality problems (127 PP100) than owners of carry-over models (129
PP100). Additionally, these new models also have fewer quality
problems than carry-over models in intelligent and connected
features – 4.5 PP100, 3.2 PP100, and 3 PP100 fewer problems in
infotainment, driving assistance, and battery/charging,
respectively.
The study also revealed that the NEV market in China is heating
up, as increasing numbers of brand-new models are getting into the
market, accounting for nearly 40% of total NEV sales. The
newly-launched NEVs have better quality than carry-over models in
intelligent and connected features, according to the Study.
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About XPeng Inc.
XPeng is a leading Chinese smart electric vehicle company that
designs, develops, manufactures, and markets Smart EVs that appeal
to the large and growing base of technology-savvy middle-class
consumers in China. Its mission is to drive Smart EV transformation
with technology and data, shaping the mobility experience of the
future. In order to optimize its customers’ mobility experience,
XPeng develops in-house its full-stack autonomous driving
technology and in-car intelligent operating system, as well as core
vehicle systems including powertrain and the
electrification/electronic architecture. XPeng is headquartered in
Guangzhou, China, with offices in Beijing, Shanghai, Silicon Valley
and San Diego. The Company’s Smart EVs are manufactured at its
plant in Zhaoqing, located in Guangdong province. For more
information, please visit https://en.xiaopeng.com.
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For Media Enquiries: Marie Cheung XPeng Inc. Tel: +852
9750 5170 / +86 1550 7577 546 Email: mariecheung@xiaopeng.com
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