NEW YORK, April 27, 2021 /PRNewswire/
-- Genpact (NYSE:G), a global professional services
firm focused on delivering digital transformation, today announced
that Forrester has named Genpact a leader in the Forrester Wave™:
Insights-driven Business Process Outsourcing, Q4 2020 report.
Genpact received the highest score possible in eight criteria
including: vision, partner ecosystem, and number of customers.
The report found that "Genpact is a strong choice for companies
looking for a partner to not just run but also transform processes
through data, technology, and process excellence." The report
further states that "Genpact is the Ferrari of insights-driven BPO.
Its client engagements test the limits of BPO by delivering
insights as a service, particularly in high-performance process
environments."
Additionally the report notes, "The company's sweet spot lies in
sophisticated analytics and automation engagements featuring
advanced interventions such as predictive modeling, demand
forecasting, and unlocking the value of data — both traditional and
alternative. Customer references appreciated Genpact's ability to
flexibly build and deploy custom technology to embed intelligence
deep within a business process."
"Digital transformation occurs at the intersection of people,
process, technology, and data," said Sanjay Srivastava, chief digital officer,
Genpact. "This recognition is a testament to our vision for
insight-driven digital transformation, showcasing the value of our
Genpact Cora digital platform, combined with our partner ecosystem,
to drive business impact for Global Fortune 500 companies."
According to Forrester, the vendors evaluated such as Genpact,
"represent the future of a rapidly changing business model that is
driven by thought partnerships, enhanced focus on outcomes, and a
diminishing appetite for effort-based engagements." The report
recommends that customers look for providers that use analytics and
insights to boost operational delivery, have frameworks to repeat
and scale insights-enabled services, and invest in making
fundamental changes to become insights-led.
See these links for more information about Genpact's analytics
capabilities, Genpact Cora, and the Forrester Wave Report.
About Genpact
Genpact (NYSE: G) is a global
professional services firm that makes business transformation real.
Led by our purpose -- the relentless pursuit of a world that works
better for people -- we drive digital-led innovation and digitally
enabled intelligent operations for our clients. Guided by our
experience reinventing and running thousands of processes for
hundreds of clients, many of them Global Fortune 500 companies, we
drive real-world transformation at scale. We think with design,
dream in digital, and solve problems with data and analytics.
Combining our expertise in end-to-end operations and our AI-based
platform, Genpact Cora, we focus on the details – all 90,000+ of
us. From New York to New Delhi, and more than 30 countries in
between, we connect every dot, reimagine every process, and
reinvent the ways companies work. We know that reimagining each
step from start to finish creates better business outcomes.
Whatever it is, we'll be there with you – accelerating digital
transformation to create bold, lasting results – because
transformation happens here. Get to know us
at Genpact.com and
on LinkedIn, Twitter, YouTube,
and Facebook.
MEDIA
CONTACTS:
Danielle
D'Angelo
Genpact Media
Relations – Americas
+1
914-336-7951
danielle.dangelo@genpact.com
|
Siya
Belliappa
Genpact Media
Relations – India
+91
9823133365
siya.belliappa@genpact.com
|
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SOURCE Genpact