STAMFORD, Conn., April 12, 2021 /PRNewswire/ -- Synchrony
(NYSE: SYF), a financial services company that made "caring
for others" its first core value when it was founded seven years
ago, was named one of Fortune's 100 Best Companies to Work For in
the U.S. in 2021. The annual ranking is one of the most respected
and comprehensive measures of workplace culture and talent
management best practices.
Ranking No. 37 on the list, up from No. 44 in 2020,
Synchrony has earned the coveted recognition for four consecutive
years. In a time marked by pandemic and social unrest, Synchrony
proved how the simple yet powerful act of caring can make a company
a great place to work. For example, Synchrony's swift action in the
face of an unprecedented pandemic, and its staunch support of
social justice issues demonstrated that the company is
profoundly mindful of employees' welfare as well as their deepest
societal concerns.
"From the beginning, we have said we wanted Synchrony to be both
a great business and a great company that always puts people
first," said Brian Doubles, President and CEO of Synchrony. "This
recognition by Fortune and Great Place to Work honors the culture
that we have worked so hard to build."
A Momentous Year
The value of Synchrony's
culture was especially apparent during the events of 2020.
From the start of the pandemic, Synchrony's leadership
team prioritized the health, safety and wellness of employees,
quickly making the decision to move the entire workforce home,
including thousands of contact center associates, in less than two
weeks. Synchrony plans to continue the work-from-home option
post-COVID19.
Responding to the pandemic, the company also:
- Enhanced its employee benefits in real-time, including
extending emergency care benefit to 60 days; the company also
extended childcare and eldercare assistance to 60 days (and more if
needed on an individual basis).
- Launched a virtual summer camp and after-school tutoring,
helping working parents keep their children enriched during the day
and after-school hours. In addition, Synchrony gave hundreds of
Chromebooks to employees to ensure their children had school
essentials.
- Enhanced employee wellness and mental health support by
providing wellness coaches and mental health counsellors and a
range of other benefits.
Recognizing employees' desire to help others, Synchrony launched
its Gear Up Campaign, which leveraged employee, partner and
cardholder networks to make and distribute protective gear, such as
face masks and face shields.
Beyond the pandemic, Synchrony quickly responded to the social
justice movement in 2020, increasing its industry leading –
and Great Place to Work recognized – commitment to diversity,
equity and inclusion. The company elevated diversity and
inclusion to one of its top strategic imperatives, with
Board-level accountability, provided support and learning resources
to all employees, facilitated open discussions with medical and
psychology professionals, and hosted a "Week of Solidarity" to
stand with and learn from Black colleagues.
Methodology
Inclusion on the Fortune list is especially meaningful because it
reflects employees' opinions.
According to Fortune: People analytics firm Great Place to Work®
surveyed over half a million employees on issues including how
trustworthy, caring and fair the company is in times of crises;
employees' physical, emotional and financial health; and the
company's broader community impact. Analysis revealed strong links
between positive employee opinions and how employees witnessed
their senior leaders and direct managers during the crisis.
Seventy-one percent of winning workplaces scored better than in
pre-pandemic times, increasing employees' experiences of workplace
trust an average of three percentage points.
Particular attention was paid to how employees' experiences
varied depending on their job role, gender, race/ethnicity, payroll
status, and other characteristics to ensure that the company is
creating a great workplace for all.
About Synchrony
Synchrony (NYSE: SYF) is a premier
consumer financial services company. We deliver a wide range of
specialized financing programs, as well as innovative consumer
banking products, across key industries including digital, retail,
home, auto, travel, health and pet. Synchrony enables our partners
to grow sales and loyalty with consumers. We are one of the largest
issuers of private label credit cards in the United States; we also offer co-branded
products, installment loans and consumer financing products for
small- and medium-sized businesses, as well as healthcare
providers.
Synchrony is changing what's possible through our digital
capabilities, deep industry expertise, actionable data insights,
frictionless customer experience and customized financing
solutions.
For more information, visit www.synchrony.com and Twitter:
@Synchrony.
Media Contact:
Angie Hu
Synchrony
Angie.Hu@syf.com
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SOURCE Synchrony Financial