EchoPark Automotive Awarded a 2021 DealerRater Consumer Satisfaction Award
March 02 2021 - 6:55AM
Business Wire
Dealership among top auto dealers who
demonstrate excellent customer service, as rated by online consumer
reviews
Sonic Automotive, Inc. (“Sonic” or the “Company”) (NYSE:SAH), a
Fortune 500 Company and one of the nation’s largest automotive
retailers, today announced that its EchoPark Automotive business,
offering a wide assortment of high quality, one to four-year old
pre-owned vehicles, has been awarded a 2021 DealerRater Consumer
Satisfaction Award, an annual recognition given to auto dealerships
that deliver outstanding customer service as rated by online
consumer reviews.
DealerRater, the world's leading car dealer review website,
created the Consumer Satisfaction Award program to let online car
shoppers instantly spot dealers that provide high-quality customer
service. This award was given to EchoPark locations in Colorado
(Thornton, Centennial, and Colorado Springs), North Carolina
(Charlotte) and Texas (Dallas, Houston, San Antonio, and New
Braunfels).
“We couldn’t be prouder of our teammates at EchoPark. This award
acknowledges the strong relationship we have fostered with our
guests and highlights how transparent and positive our interaction
is with them, both in the digital and physical space. It is at the
core of our business to offer our guests and teammates an
experience that ultimately fulfills dreams, enriches lives and
delivers happiness,” said Jeff Dyke, President Sonic and EchoPark
Automotive.
“We’d like to congratulate EchoPark Automotive and all of our
Consumer Satisfaction Award winners,” said DealerRater General
Manager Jamie Oldershaw. “DealerRater’s extensive review database
allows shoppers to identify dealerships that provide excellent
customer experiences and are at the forefront of their business,
and it’s clear that EchoPark Automotive stands out amongst its
peers.”
Consumer Satisfaction Awards are reserved for the top 10 percent
of U.S. new-car dealers based on their PowerScore™, as well as top
independent and Canadian dealerships that receive at least 25
annual reviews and maintain a minimum average PowerScore™ rating of
4.0 out of 5.0. The PowerScore™ is determined using a Bayesian
algorithm that factors the dealership’s average DealerRater
consumer rating and the total number of reviews written about the
dealership during the 2020 calendar year.
About EchoPark
Automotive
EchoPark Automotive is a growing operating segment within the
Company that specializes in pre-owned vehicle sales and provides a
unique guest experience unlike traditional used car stores. More
information about EchoPark Automotive can be found at
www.echopark.com.
About Sonic Automotive
Sonic Automotive, Inc., a Fortune 500 company based in
Charlotte, North Carolina, is one of the nation’s largest
automotive retailers. Sonic can be reached on the web at
www.sonicautomotive.com.
About DealerRater
Founded in 2002, DealerRater, a Cars.com Company, is the world's
leading car dealer review website that connects consumers with the
right person at the right dealership. The site offers over 6.5
million sales and service reviews across 44,000 U.S. and Canadian
dealerships, including a network of more than 5,000 Certified
Dealers. DealerRater content has a reachable audience of more than
34 million consumers across the web each month. By offering a
product suite that allows qualified dealerships to manage their
reputations and achieve higher SEO rankings, DealerRater supports
new customer connections by growing online presence.
Forward-Looking
Statements
Included herein are forward-looking statements, including
statements regarding anticipated pre-owned vehicle sales
projections and the opening of additional EchoPark points. There
are many factors that affect management’s views about future events
and trends of the Company’s business. These factors involve risks
and uncertainties that could cause actual results or trends to
differ materially from management’s views, including, without
limitation, economic conditions in the markets in which we operate,
new and used vehicle industry sales volume, anticipated future
growth in our EchoPark Segment, the success of our operational
strategies, the rate and timing of overall economic expansion or
contraction, the effect of the COVID-19 pandemic and related
government-imposed restrictions on operations, and the risk factors
described in the Company’s Annual Report on Form 10-K for the year
ended December 31, 2020 and other reports and information filed
with the Securities and Exchange Commission (the “SEC”). The
Company does not undertake any obligation to update forward-looking
information, except as required under federal securities laws and
the rules and regulations of the SEC.
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version on businesswire.com: https://www.businesswire.com/news/home/20210302005053/en/
Investor Inquiries: Heath Byrd, Executive Vice President
and Chief Financial Officer (704) 566-2400 Danny Wieland, Vice
President, Investor Relations & Financial Reporting (704)
927-3462 ir@sonicautomotive.com
Press Inquiries: Danielle DeVoren / Anthony Feldman
212-896-1272 / 617-921-0984 ddevoren@kcsa.com/afeldman@kcsa.com
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