Superfood Start-up KoRo Uses Descartes Ecommerce Warehouse Management Solution to Fulfill Surging Order Volumes
February 17 2021 - 6:45AM
Descartes Systems Group (Nasdaq: DSGX) (TSX: DSG), the global
leader in uniting logistics-intensive businesses in commerce,
announced that Berlin-based KoRo Handels GmbH, a leading online
provider of quality food directly sourced from the producer to the
end consumer, is using the Descartes Ecommerce Warehouse Management
Solution (WMS) to scale order fulfillment to meet peak promotions
and maintain customer satisfaction.
“Successful influencer marketing combined with the impact of the
Covid-19 pandemic has translated into a strong increase in customer
demand. The solution from our fulfillment services provider could
not scale to manage this growth. This resulted in delayed shipping
and our customer service department being flooded with order status
inquiries,” said Biggy Le, Head of Processes at KoRo. “We urgently
needed a solution and, in just 30 days, we deployed Descartes’
ecommerce WMS to scale fulfillment operations and improve customer
satisfaction. We’re now shipping approximately 30,000 packages per
month and, even during peak times, orders are shipped on the same
day.”
The Descartes Ecommerce WMS solution automates ecommerce
processes from initial goods receipt through put-away in the
warehouse, order processing, outbound shipment execution and
returns management. It collects order information from ecommerce
websites, translates it into mobile scanning-driven pick-and-pack
processes within the warehouse, initiates the shipment to the
customer, and synchronizes receiving and fulfillment information
with the customer’s financial and shipment tracking systems. This
rapid-to-deploy automation enables small-to-medium-sized retailers
to scale to support growing ecommerce demand.
“We’re pleased that our solution is enabling KoRo to enhance the
customer experience, reduce the unnecessary demands on their
customer service team, and significantly increase order fulfillment
capacity,” said Dirk Haschke, VP & General Manager, Ecommerce
at Descartes. “Descartes’ ecommerce solutions can be easily adapted
to support unique and complex fulfillment requirements, and
integrated with a broad range of internal systems, shopping carts
and marketplaces to help retailers and online pure players scale
their ecommerce business profitably.”
For more information on Descartes’ solutions for ecommerce,
visit ecommerce.descartes.com.
About KoRo Handels GmbH
Originally, the Berlin-based company, founded in 2012, sold
laundry detergent overproduction in bulk packs at low prices via
its own website and Amazon. In 2014, KoRo's online superfood
business got rolling and at the end of 2015, the start-up switched
completely to "bulk packs" in the food sector. Today, a wide range
of food products is on offer. KoRo employs a large team of nearly
100 permanent and freelance employees. For 2020, the company
expects sales of more than 22 million Euros. KoRo has online shops
in English, German, French, Dutch, Italian and Finnish and delivers
all across Europe. For more information, visit www.koro-shop.co.uk
or https://www.korodrogerie.de/.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, performance and security of
logistics-intensive businesses. Customers use our modular,
software-as-a-service solutions to route, schedule, track and
measure delivery resources; plan, allocate and execute shipments;
rate, audit and pay transportation invoices; access global trade
data; file customs and security documents for imports and exports;
and complete numerous other logistics processes by participating in
the world's largest, collaborative multimodal logistics community.
Our headquarters are in Waterloo, Ontario, Canada and we have
offices and partners around the world. Learn more
at www.descartes.com, and connect with us
on LinkedIn and Twitter.
Global Media Contact Cara StrohackTel: +1(800)
419-8495 ext. 202025cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking
Statements
This release contains forward-looking information within the
meaning of applicable securities laws ("forward-looking
statements") that relate to Descartes' solution offering and
potential benefits derived therefrom including potential
improvements in order fulfillment capacity; and other matters. Such
forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the
actual results, performance or achievements to differ materially
from the anticipated results, performance or achievements or
developments expressed or implied by such forward-looking
statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, "Certain
Factors That May Affect Future Results" in documents filed with the
Securities and Exchange Commission, the Ontario Securities
Commission and other securities commissions across Canada including
Descartes most recently filed management's discussion and analysis.
If any such risks actually occur, they could materially adversely
affect our business, financial condition or results of operations.
In that case, the trading price of our common shares could decline,
perhaps materially. Readers are cautioned not to place undue
reliance upon any such forward-looking statements, which speak only
as of the date made. Forward-looking statements are provided for
the purposes of providing information about management's current
expectations and plans relating to the future. Readers are
cautioned that such information may not be appropriate for other
purposes. We do not undertake or accept any obligation or
undertaking to release publicly any updates or revisions to any
forward-looking statements to reflect any change in our
expectations or any change in events, conditions or circumstances
on which any such statement is based, except as required by
law.
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