Verizon Internet Outage Disrupts Usage in Northeast

By Dave Sebastian

Verizon Communications Inc. said a fiber cut in Brooklyn, N.Y., has caused an outage of its service, with users of several applications reporting problems accessing services.

Network engineers writing on public message boards reported trouble reaching Verizon Communications from around 11:30 a.m. Eastern Time Tuesday through the early afternoon. The lapse affected customers around New York, Philadelphia and Washington, D.C.

A Verizon spokesman said the company was "aware of an issue impacting the quality of Fios service throughout the Northeast corridor" and said network technicians were working to find its cause.

Users of several applications reported problems accessing services in what seemed to be a result of widespread internet outage on the East Coast.

Several Twitter users reported problems with services on Google's Gmail, Slack Technologies Inc., Zoom Video Communications Inc. and Amazon Web Services.

At 12:20 Eastern, Amazon Web Services said on its status page that it was "investigating connectivity issues with an internet provider, mainly affecting the East Coast of the United States, outside of the AWS Network."

Zoom's status page noted degraded performance across much of its platform.

Google and Slack's status pages showed no current problems. A Slack spokesman said the platform "is currently up and running."

Write to Dave Sebastian at dave.sebastian@wsj.com

(END) Dow Jones Newswires

January 26, 2021 13:44 ET (18:44 GMT)

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