Zoom's Pandemic-Fueled Boom Continues -- Update
November 30 2020 - 5:18PM
Dow Jones News
By Aaron Tilley
Zoom Video Communications Inc. posted another quarter of record
sales and again lifted its outlook as remote working and distance
schooling drags on during the pandemic, but the growth has come
with higher costs that disappointed investors.
Zoom on Monday reported sales of $777.2 million in the latest
quarter, up from $166.6 million a year earlier, as it posted a
profit of $198.4 million. Analysts surveyed by FactSet had expected
sales of $694 million and net income of $149 million for the three
months ended October 31.
"We remain focused on the communication needs of our customers
and communities as they navigate the current environment and adapt
to a new world of work from anywhere using Zoom," Chief Executive
Eric Yuan said. "We expect to strengthen our market position as we
finish the fiscal year," he added.
The videoconferencing company, which went public last year,
raised its full-year outlook for a third time during the pandemic,
cementing its position as one of the biggest corporate winners from
the shift to working from home and remote schooling.
Zoom said it now expects sales in the current financial year
ending in January to reach around $2.58 billion, up from the
previous quarter's guidance of sales reaching as much as $2.39
billion.
Its shares have surged amid the Covid-19 outbreak and are up
about sevenfold this year. But shares were down around 4% in
after-hours trading.
Zoom's global boost in popularity has put it at the center of a
rivalry among tech companies pushing their services for managing
daily life during the pandemic, pitting it against far larger
rivals such as Microsoft Corp. and Facebook Inc.
The rise of Zoom, founded nine years ago, hasn't been without
setbacks. The Federal Trade Commission this month said it had
settled a case with the company over how the videoconferencing
platform handles user privacy. Zoom also reacted to pressure to
more actively police content on its platform.
Another challenge for Zoom has been that many of its users rely
on a free service, which has weighed on profitability as the
company expands to handle the larger customer numbers.
Zoom said it plans to capitalize more broadly on its massive
surge in popularity but is still assessing how best to target
smaller consumers, Chief Operating Officer Aparna Bawa said at last
month's WSJ Tech Live conference.
The company said it expects sales in the current quarter of $806
million to $811 million and adjusted per-share earnings of 77 cents
to 79 cents. Wall Street is forecasting adjusted earnings per share
of 62 cents for the quarter on sales of $728 million.
Write to Aaron Tilley at aaron.tilley@wsj.com
(END) Dow Jones Newswires
November 30, 2020 17:03 ET (22:03 GMT)
Copyright (c) 2020 Dow Jones & Company, Inc.
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