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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020
or 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                                 to                                
Commission File Number:  000-23970
FALCONSTOR SOFTWARE, INC.
(Exact name of registrant as specified in its charter)
Delaware 77-0216135
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
701 Brazos Street Suite 400 Austin TX 78701
(Address of principal executive offices) (Zip Code)

(631) 777-5188
Registrant’s telephone number, including area code

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act: None.
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes ý  No ¨
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ý  No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.  (Check one):
Large accelerated filer Accelerated filer
Non-accelerated filer Smaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes ☐ No o




The number of shares of common stock outstanding as of October 31, 2020 was 5,919,837.



FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
FORM 10-Q
INDEX
 
    Page
4
     
4
     
 
4
   
 
5
   
 
6
   
7
 
9
     
 
10
     
28
     
39
     
39
     
41
     
41
     
41
42
43

3


PART I.  FINANCIAL INFORMATION
Item 1. Financial Statements
FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
  September 30, 2020 December 31, 2019
  (unaudited)  
Assets    
Current assets:    
Cash and cash equivalents $ 871,281  $ 1,475,166 
Accounts receivable, net of allowances 3,476,930  3,406,550 
Prepaid expenses and other current assets 1,930,671  2,252,372 
Contract assets 419,940  749,515 
Inventory 14,809  30,014 
Total current assets 6,713,631  7,913,617 
Property and equipment, net of accumulated depreciation and amortization 236,442  369,273 
Operating lease right-of-use assets, net 854,712  1,842,254 
Deferred tax assets, net 259,209  258,841 
Software development costs, net 20,928  27,012 
Other assets 926,928  829,335 
Goodwill 4,150,339  4,150,339 
Other intangible assets, net 100,358  57,718 
Long-term contract assets 225,128  327,757 
Total assets $ 13,487,675  $ 15,776,146 
Liabilities and Stockholders' Deficit    
Current liabilities:    
Accounts payable $ 764,371  $ 1,302,290 
Accrued expenses 2,046,399  2,533,824 
Current portion of lease liabilities 1,074,032  1,655,522 
Short-term loan, net of debt issuance costs and discounts 3,968,827  947,501 
Deferred revenue 4,010,383  5,270,190 
Total current liabilities 11,864,012  11,709,327 
Other long-term liabilities 679,644  745,254 
Notes payable, net of debt issuance costs and discounts —  2,906,133 
Operating lease liabilities, net of current portion 2,194  624,859 
Deferred tax liabilities 427,030  432,520 
Deferred revenue, net of current portion 2,042,978  2,085,080 
Total liabilities 15,015,858  18,503,173 
Commitments and contingencies (Note 11)
Series A redeemable convertible preferred stock, $0.001 par value, 2,000,000 shares authorized, 900,000 shares issued and outstanding, redemption value of $13,075,046 and $12,262,685, respectively
12,483,206  11,304,279 
Stockholders' deficit:    
Common stock - $0.001 par value, 30,000,000 shares authorized, 5,919,837 shares and 5,918,733 shares issued and outstanding, respectively
5,920  5,919 
Additional paid-in capital 110,560,351  111,727,888 
Accumulated deficit (122,638,926) (123,871,853)
Accumulated other comprehensive loss, net (1,938,734) (1,893,260)
Total stockholders' deficit (14,011,389) (14,031,306)
Total liabilities and stockholders' deficit $ 13,487,675  $ 15,776,146 
See accompanying notes to unaudited condensed consolidated financial statements.
4


FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(UNAUDITED)
Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
Revenue:        
Product revenue $ 2,521,695  $ 1,663,782  $ 5,202,713  $ 4,879,996 
Support and services revenue 1,914,705  2,308,663  5,913,486  7,584,816 
Total revenue 4,436,400  3,972,445  11,116,199  12,464,812 
Cost of revenue:      
Product 48,895  241,134  250,185  1,076,604 
Support and service 367,063  531,709  1,109,379  1,639,299 
Total cost of revenue 415,958  772,843  1,359,564  2,715,903 
Gross profit 4,020,442  3,199,602  9,756,635  9,748,909 
Operating expenses:        
Research and development costs 600,430  782,161  1,809,354  2,503,008 
Selling and marketing 1,026,241  1,067,436  3,027,372  3,436,783 
General and administrative 358,701  1,454,103  2,297,451  4,280,188 
Restructuring costs 317,595  384,829  758,740  745,201 
Total operating expenses 2,302,967  3,688,529  7,892,917  10,965,180 
Operating income (loss) 1,717,475  (488,927) 1,863,718  (1,216,271)
Interest and other expense (159,994) (123,261) (586,082) (468,717)
Income (loss) before income taxes 1,557,481  (612,188) 1,277,636  (1,684,988)
Income tax expense (benefit) 11,272  (55,274) 44,709  168,556 
Net income (loss) $ 1,546,209  $ (556,914) $ 1,232,927  $ (1,853,544)
Less: Accrual of Series A redeemable convertible preferred stock dividends 266,007  266,447  812,362  770,027 
Less: Accretion to redemption value of Series A redeemable convertible preferred stock 175,335  139,399  366,566  402,861 
Net income (loss) attributable to common stockholders $ 1,104,867  $ (962,760) $ 53,999  $ (3,026,432)
Basic net income (loss) per share attributable to common stockholders $ 0.19  $ (0.16) $ 0.01  $ (0.51)
Diluted net income (loss) per share attributable to common stockholders $ 0.15  $ (0.16) $ 0.01  $ (0.51)
Weighted average basic shares outstanding 5,919,837  5,910,718  5,919,773  5,887,638 
Weighted average diluted shares outstanding 7,393,082  5,910,718  7,197,050  5,887,638 

See accompanying notes to unaudited condensed consolidated financial statements.

5


FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(UNAUDITED)
Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
Net income (loss) $ 1,546,209  $ (556,914) $ 1,232,927  $ (1,853,544)
Other comprehensive income (loss), net of applicable taxes        
Foreign currency translation (24,234) (131,497) (45,474) (161,515)
Total other comprehensive income (loss), net of applicable taxes: (24,234) (131,497) (45,474) (161,515)
Total comprehensive income (loss) $ 1,521,975  $ (688,411) $ 1,187,453  $ (2,015,059)
Less: Accrual of Series A redeemable convertible preferred stock dividends 266,007  266,447  812,362  770,027 
Less: Accretion to redemption value of Series A redeemable convertible preferred stock 175,335  139,399  366,566  402,861 
Total comprehensive income (loss) attributable to common stockholders $ 1,080,633  $ (1,094,257) $ 8,525  $ (3,187,947)

See accompanying notes to unaudited condensed consolidated financial statements.

6


FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' DEFICIT
(UNAUDITED)

Common Stock Outstanding Common Stock Additional Paid-In Capital Accumulated Deficit Accumulated Other Comprehensive Loss, Net Total Stockholders' Deficit
Balance at January 1, 2020 5,918,733  $ 5,919  $ 111,727,888  $ (123,871,853) $ (1,893,260) $ (14,031,306)
Net income (loss) (719,840) (719,840)
Restricted stock issued 1,104  (1) — 
Share-based compensation to employees 4,510  4,510 
Accretion of Series A redeemable convertible preferred stock (26,090) (26,090)
Dividends on Series A redeemable convertible preferred stock (285,760) (285,760)
Foreign currency translation (13,153) (13,153)
Balance at March 31, 2020 5,919,837  $ 5,920  $ 111,420,547  $ (124,591,693) $ (1,906,413) $ (15,071,639)
Net income (loss) $ 406,558  $ 406,558 
Share-based compensation to employees $ 3,060  $ 3,060 
Accretion of Series A redeemable convertible preferred stock $ (165,141) $ (165,141)
Dividends on Series A redeemable convertible preferred stock $ (260,595) $ (260,595)
Foreign currency translation $ (8,087) $ (8,087)
Balance at June 30, 2020 5,919,837  $ 5,920  $ 110,997,871  $ (124,185,135) $ (1,914,500) $ (15,095,844)
Net income (loss) $ 1,546,209  $ 1,546,209 
Share-based compensation to employees $ 3,822  $ 3,822 
Accretion of Series A redeemable convertible preferred stock $ (175,335) $ (175,335)
Dividends on Series A redeemable convertible preferred stock $ (266,007) $ (266,007)
Foreign currency translation $ (24,234) $ (24,234)
Balance at September 30, 2020 5,919,837  $ 5,920  $ 110,560,351  $ (122,638,926) $ (1,938,734) $ (14,011,389)
7


FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' DEFICIT
(UNAUDITED)

Common Stock Outstanding Common Stock Additional Paid-In Capital Accumulated Deficit Accumulated Other Comprehensive Loss, Net Total Stockholders' Deficit
Balance at January 1, 2019 5,872,552  $ 5,873  $ 113,243,227  $ (122,119,899) $ (1,895,102) $ (10,765,901)
Net income (loss) (124,907) (124,907)
Share-based compensation to employees 9,251  9,251 
Accretion of Series A redeemable convertible preferred stock (129,239) (129,239)
Dividends on Series A redeemable convertible preferred stock (247,027) (247,027)
Foreign currency translation 19,392  19,392 
Balance at March 31, 2019 5,872,552  $ 5,873  $ 112,876,212  $ (122,244,806) $ (1,875,710) $ (11,238,431)
Net income (loss) $ (1,171,723) $ (1,171,723)
Share-based compensation to employees $ 16,231  $ 16,231 
Warrants exercised 15,181  $ 15  $ (15) $ — 
Accretion of Series A redeemable convertible preferred stock $ (134,223) $ (134,223)
Dividends on Series A redeemable convertible preferred stock $ (256,553) $ (256,553)
Foreign currency translation $ (49,410) $ (49,410)
Balance at June 30, 2019 5,887,733  $ 5,888  $ 112,501,652  $ (123,416,529) $ (1,925,120) $ (12,834,109)
Net income (loss) (556,914) (556,914)
Share-based compensation to employees 3,100  3,100 
Restricted stock issued 31,000  31  (31) — 
Accretion of Series A redeemable convertible preferred stock (139,399) (139,399)
Dividends on Series A redeemable convertible preferred stock (266,447) (266,447)
Foreign currency translation (131,497) (131,497)
Balance at September 30, 2019 5,918,733  5,919  112,098,875  (123,973,443) (2,056,617) (13,925,266)


8


FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)
  Nine Months Ended September 30,
  2020 2019
Cash flows from operating activities:    
Net income (loss) $ 1,232,927  $ (1,853,544)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:    
Depreciation and amortization 162,127  320,388 
Amortization of debt discount on notes payable 361,193  217,336 
Amortization of right of use assets 987,542  784,204 
Share-based payment compensation 11,392  28,582 
Provision for (recovery of) returns and doubtful accounts 70,932  (128,628)
Deferred income taxes (benefit) (5,485) — 
Changes in operating assets and liabilities:    
Accounts receivable (138,271) 1,778,241 
Prepaid expenses and other current assets 249,383  (173,775)
Contract assets 432,204  79,192 
Inventory 15,713  (89,843)
Other assets (254) (782,802)
Accounts payable (571,231) 487,202 
Accrued expenses and other long-term liabilities (589,952) 45,039 
Operating lease liabilities (1,204,155) (980,937)
Deferred revenue (1,317,239) (1,163,169)
Net cash provided by (used in) operating activities (303,174) (1,432,514)
Cash flows from investing activities:    
Purchases of property and equipment —  (175,139)
Security deposits (125) 33,815 
Purchase of intangible assets (63,005) (46,674)
Net cash provided by (used in) investing activities (63,130) (187,998)
Cash flows from financing activities:    
Proceeds from issuance of PPP loan 754,000  — 
Payments of short-term debt (1,000,000) — 
Payments of long-term debt —  (489,321)
Net cash provided by (used in) financing activities (246,000) (489,321)
Effect of exchange rate changes on cash and cash equivalents 8,419  10,557 
Net increase (decrease) in cash and cash equivalents (603,885) (2,099,276)
Cash and cash equivalents, beginning of period 1,475,166  3,059,677 
Cash and cash equivalents, end of period $ 871,281  $ 960,401 
Supplemental disclosures:    
Cash paid for interest $ 261,095  $ 176,008 
Non-cash investing and financing activities:    
Undistributed Series A redeemable convertible preferred stock dividends $ 812,362  $ 770,027 
Accretion of Series A redeemable convertible preferred stock $ 366,566  $ 402,861 

See accompanying notes to unaudited condensed consolidated financial statements.
9


FALCONSTOR SOFTWARE, INC. AND SUBSIDIARIES
Notes to Unaudited Condensed Consolidated Financial Statements 

(1) Basis of Presentation

(a)  The Company and Nature of Operations
 
FalconStor Software, Inc., a Delaware corporation (the "Company" or "FalconStor"), is a leading storage software company offering a converged data services software platform that is hardware agnostic. The Company develops, manufactures and sells data migration, business continuity, disaster recovery, optimized backup and de-duplication solutions and provides the related maintenance, implementation and engineering services.

(b) Liquidity

As of September 30, 2020, the Company had a working capital deficiency of $5.2 million, which is inclusive of current deferred revenue of $4.0 million, and a stockholders' deficit of $14.0 million. During the nine months ended September 30, 2020, the Company had net income of $1.2 million and negative cash flow from operations of $0.3 million. The Company's total cash balance at September 30, 2020 was $0.9 million, a decrease of $603,885 compared to December 31, 2019. On April 28, 2020, the Company entered into a loan with Peapack-Gladstone Bank in an aggregate principal amount of $754,000 (the "Loan"), pursuant to the Paycheck Protection Program (the "PPP") under the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act"). As described below, the Company repaid the $1,000,000 Term Loan (as herewith defined).

    The Company's ability to continue as a going concern for the next twelve months, depends on its ability to execute its business plan, increase revenue and billings and reduce expenditures. In the third quarter of 2019, the Company adopted a plan to better align the Company’s cost structure with the skills and resources required to more effectively execute the Company’s long-term growth strategy and to support revenue levels the Company expected to achieve on a go forward basis (the "2019 Plan"). In connection with the 2019 Plan, the Company eliminated 23 positions worldwide, implemented tighter expense controls, ceased non-core activities and downsized several facilities. As of September 30, 2020, the 2019 Plan is considered to be substantially completed.

    On December 27, 2019, the Company entered into Amendment No. 1 to Amended and Restated Term Loan Credit Agreement (the “Amendment”), by and among the Company, certain of the Company’s affiliates in their capacities as guarantors, HCP-FVA, LLC (“HCP-FVA”) as administrative agent for the lenders party thereto (the “Lenders”), ESW Capital, LLC (“ESW”), as co-agent, and the Lenders, to provide for, among other things, a new term loan facility of up to $2,500,000 to the Company with an interest rate of 15% (the “2019 Term Loan”). The Amendment also provides for certain financial covenants. On December 27, 2019, the Company drew down $1,000,000 of the 2019 Term Loan and the Company has a fixed amount of interest on such advance equal to 15% of the principal amount advanced. The Company paid the 2019 Term Loan in full on September 27, 2020.

    Given the commercial uncertainty caused by the novel coronavirus pandemic, or COVID-19, the Company developed and implemented an even more aggressive expense control plan in March 2020, that it is prepared to keep in place for the remainder of 2020. This plan reduced the Company's annual cash expense run rate by $4.0 million or 29%. The Company has furloughed 21 positions worldwide, and 8 of these positions were reinstated in the second and third quarters of 2020. We believe the reduced expense level will enable FalconStor to remain profitable during the remainder of 2020, even with the impact of COVID-19.

    There is no assurance that the Company will be successful in generating sufficient bookings, billings, revenue or continue to reduce operating costs or that the Company will be able to obtain financing or that such financing will be on favorable terms. Any such financing would be dilutive to our shareholders. Failure to generate sufficient revenue, billings, control or further reduce expenditures and/or the inability to obtain financing will result in an inability of the Company to continue as a going concern. Subject to the foregoing, management believes that, based on projected cash flows and additional financing, the Company will have sufficient capital and liquidity to fund its operations for at least one year from the date of issuance of the accompanying interim financial statements.
    We believe that our cash flows from operations and existing cash on hand are sufficient to conduct our planned operations and meet our contractual requirements through November 9, 2021.
(c) Impact of the COVID-19 Pandemic
10


We are continuing to monitor the impact of COVID-19, on all aspects of our business. The outbreak of COVID-19 has caused and may continue to cause travel bans or disruptions, and in some cases, prohibitions of non-essential activities, disruption and shutdown of businesses and greater uncertainty in global financial markets. The impact of COVID-19 is fluid and uncertain, but it has caused and may continue to cause various negative effects, including an inability to meet with actual or potential customers, our end customers deciding to delay or abandon their planned purchases or failing to make payments, and delays or disruptions in our or our partners’ supply chains. As a result, we may experience extended sales cycles, our ability to close transactions with new and existing customers and partners may be negatively impacted, our ability to recognize revenue from software transactions we do close may be negatively impacted, our demand generation activities, and the efficiency and effect of those activities, may be negatively affected, and it has been and, until the COVID-19 outbreak is contained, will continue to be more difficult for us to forecast our operating results. These uncertainties have, and may continue to, put pressure on global economic conditions and overall IT spending and may cause our end customers to modify spending priorities or delay or abandon purchasing decisions, thereby lengthening sales cycles and potentially lowering prices for our solutions, and may make it difficult for us to forecast our sales and operating results and to make decisions about future investments, any of which could materially harm our business, operating results and financial condition.
Further, our management team is focused on addressing the impacts of COVID-19 on our business, which has required and will continue to require, a large investment of their time and resources and may distract our management team or disrupt our 2020 operating plans. The extent to which COVID-19 ultimately impacts our results of operations, cash flow and financial position will depend on future developments, which are uncertain and cannot be predicted, including, but not limited to, the duration and spread of the outbreak, its severity, the actions taken by governments and authorities to contain the virus or treat its impact, and how quickly and to what extent normal economic and operating conditions can resume. Even after the COVID-19 pandemic has subsided, we may continue to experience materially adverse impacts to our business as a result of its global economic impact, including as a result of any recession that may occur.

(d)  Principles of Consolidation
 
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
 
(e)  Use of Estimates
 
The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America ("GAAP") requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. The Company’s significant estimates include those related to revenue recognition, accounts receivable allowances, share-based payment compensation, valuation of derivatives, capitalizable software development costs, valuation of goodwill and other intangible assets and income taxes. During the first quarter of 2018, the Company also had significant estimates in the determination of the fair value of Series A Redeemable Convertible Preferred Stock ("Series A Preferred Stock"), notes payable and warrants issued. Actual results could differ from those estimates.
 
The financial market volatility in many countries where the Company operates has impacted and may continue to impact the Company’s business. Such conditions could have a material impact on the Company’s significant accounting estimates discussed above.
 
(f)  Unaudited Interim Financial Information
 
The accompanying unaudited interim condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Certain information and note disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations relating to interim financial statements.
 
In the opinion of management, the accompanying unaudited interim condensed consolidated financial statements reflect all adjustments, consisting only of normal recurring adjustments, necessary to fairly state the financial position of the Company at September 30, 2020, and the results of its operations for the three and nine months ended September 30, 2020 and 2019. The results of operations of any interim period are not necessarily indicative of the results of operations to be expected for the full fiscal year. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes set forth in the Company's Annual Report on Form 10-K for the year ended December 31, 2019 ("2019 Form 10-K").
11



(g)  Recently Issued Accounting Pronouncements

In August 2018, the Financial Accounting Standards Board (the "FASB") issued Accounting Standards Update ("ASU") 2018-14, Compensation—Retirement Benefits—Defined Benefit Plans—General: Disclosure Framework—Changes to the Disclosure Requirements for Defined Benefit Plans. The objective of the guidance is to improve the effectiveness of disclosure requirements on defined benefit pension plans and other postretirement plans. The guidance is effective for fiscal years beginning after December 15, 2020. The Company does not expect adoption of the new standard to have a material impact on its condensed consolidated financial statements.

In December 2019, the FASB released ASU 2019-12, which affects general principles within Topic 740, Income Taxes. The amendments of ASU 2019-12 are meant to simplify and reduce the cost of accounting for income taxes. The amendments in ASU 2019-12 are effective for public business entities for fiscal years beginning after December 15, 2020, including interim periods therein. Early adoption of the standard is permitted, including adoption in interim or annual periods for which financial statements have not yet been issued. The Company does not expect adoption of the new standard to have a material impact on its condensed consolidated financial statements.

In August 2020, the Financial Accounting Standards Board, or FASB, issued ASU 2020-06, regarding ASC Topic 470 “Debt” and ASC Topic 815 “Derivatives and Hedging,” which reduces the number of accounting models for convertible instruments and amends the calculation of diluted earnings per share for convertible instruments, among other changes. The guidance is effective for smaller reporting companies as defined by the SEC, for annual reporting periods beginning after December 15, 2023, including interim periods within that reporting period. Early adoption is permitted. We are currently evaluating the impact of the adoption of this standard on our consolidated financial statements.

(2) Summary of Significant Accounting Policies

The Company's significant accounting policies were described in Note (1) Summary of Significant Accounting Policies of the 2019 Form 10-K. There have been no significant changes in the Company's significant accounting policies since December 31, 2019, other than those noted below. For a description of the Company's other significant accounting policies refer to the 2019 Form 10-K.

Revenue from Contracts with Customers and Associated Balances

Nature of Products and Services

    Licenses for on-premises software provide the customer with a right to use the software as it exists when made available to the customer. Customers may purchase perpetual licenses or subscribe to licenses, which provide customers with the same functionality and differ mainly in the duration over which the customer benefits from the software. Revenue from distinct on-premises licenses is recognized upfront at the point in time when the software is made available to the customer. Revenue allocated to software maintenance and support services is recognized ratably over the contractual support period.

    Hardware products consist primarily of servers and associated components and function independently of the software products and as such are accounted for as separate performance obligations. Revenue allocated to hardware maintenance and support services is recognized ratably over the contractual support period.

    Professional services are primarily related to software implementation services and associated revenue is recognized upon customer acceptance.

Contract Balances

    Timing of revenue recognition may differ from the timing of invoicing to customers. The Company records a contract asset when revenue is recognized prior to invoicing, or unearned revenue when revenue is recognized subsequent to invoicing. For perpetual licenses with multi-year product maintenance agreements, the Company generally invoices customers at the beginning of the coverage period. For multi-year subscription licenses, the Company generally invoices customers annually at the beginning of each annual coverage period. The Company records a contract asset related to revenue recognized for multi-year on-premises licenses as its right to payment is conditioned upon providing product support and services in future years.

12


    As of September 30, 2020 and December 31, 2019, accounts receivable, net of allowance for doubtful accounts, was $3.5 million and $3.4 million, respectively. As of September 30, 2020 and December 31, 2019, short and long-term contract assets, net of allowance for doubtful accounts, was $0.6 million and $1.1 million, respectively.

    Deferred revenue is comprised mainly of unearned revenue related maintenance and technical support on term and perpetual licenses. Maintenance and technical support revenue is recognized ratably over the coverage period. Deferred revenue also includes contracts for professional services to be performed in the future which are recognized as revenue when the Company delivers the related service pursuant to the terms of the customer arrangement.

    Changes in deferred revenue were as follows:
Nine Months Ended September 30, 2020
Balance at December 31, 2019 $ 7,355,270 
   Deferral of revenue 9,807,409 
   Recognition of revenue (11,116,199)
   Change in reserves 6,881 
Balance at September 30, 2020 $ 6,053,361 

    Deferred revenue includes invoiced revenue allocated to remaining performance obligations that has not yet been recognized and will be recognized as revenue in future periods. Deferred revenue was $6.1 million as of September 30, 2020, of which the Company expects to recognize approximately 66% of such amount as revenue over the next 12 months and the remainder thereafter.

    Approximately $2.6 million of revenue is expected to be recognized from remaining performance obligations for unbilled support and services as of September 30, 2020. We expect to recognize revenue on approximately 42% of these remaining performance obligations over the next twelve months, with the balance recognized thereafter.

    Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 90 days. In instances where the timing of revenue recognition differs from the timing of invoicing, the Company has determined its contracts generally do not include a significant financing component. The primary purpose of the Company’s invoicing terms is to provide customers with simplified and predictable ways of purchasing its products and services, not to receive financing from our customers or to provide customers with financing. Examples include invoicing at the beginning of a subscription term with maintenance and support revenue recognized ratably over the contract period, and multi-year on-premises licenses that are invoiced annually with product revenue recognized upon delivery.
Significant Judgments
    The Company’s contracts with customers often include promises to transfer multiple products and services to a customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment.
    Judgment is required to determine the standalone selling price (“SSP”) for each distinct performance obligation. For products and services aside from maintenance and support, the Company estimates SSP by adjusting the list price by historical discount percentages. SSP for software and hardware maintenance and support fees is based on the stated percentages of the fees charged for the respective products.
    The Company’s perpetual and term software licenses have significant standalone functionality and therefore revenue allocated to these performance obligations are recognized at a point in time upon electronic delivery of the download link and the license keys.
    Product maintenance and support services are satisfied over time as they are stand-ready obligations throughout the support period. As a result, revenues associated with maintenance services are deferred and recognized as revenue ratably over the term of the contract.
    Revenues associated with professional services are recognized at a point in time upon customer acceptance.
Disaggregation of Revenue
13


    Please refer to the condensed consolidated statements of operations and Note (16), Segment Reporting and Concentrations, for discussion on revenue disaggregation by product type and by geography. The Company believes this level of disaggregation sufficiently depicts how the nature, amount, timing and uncertainty of our revenue and cash flows are affected by economic factors.

Assets Recognized from Costs to Obtain a Contract with a Customer

    The Company recognizes an asset for the incremental costs of obtaining a contract with a customer if it expects the benefit of those costs to be longer than one year. The Company has determined that its sales commission program meets the requirements for cost capitalization. Total capitalized costs to obtain a contract were immaterial during the periods presented and are included in other current and long-term assets on our consolidated balance sheets. The Company applies a practical expedient to expense costs as incurred for costs to obtain a contract with a customer when the amortization period would have been one year or less.

Leases

We have entered into operating leases for our various facilities. We determine if an arrangement is a lease at inception. Operating leases are included in Right-of-Use ("ROU") assets, and lease liability obligations in our condensed consolidated balance sheets. ROU assets represent our right to use an underlying asset for the lease term and lease liability obligations represent our obligation to make lease payments arising from the lease. ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. We have lease agreements with lease and non-lease components and account for such components as a single lease component. As most of our leases do not provide an implicit rate, we estimated our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. We use the implicit rate when readily determinable. The ROU asset also includes any lease payments made and excludes lease incentives and lease direct costs. Our lease terms may include options to extend or terminate the lease. Such extended terms have been considered in determining the ROU assets and lease liability obligations when it is reasonably certain that we will exercise that option. Lease expense is recognized on a straight-line basis over the lease term.

Right of Use Assets and Liabilities

    We have various operating leases for office facilities that expire through 2021. Below is a summary of our ROU assets and liabilities as of September 30, 2020.
Right of use assets $ 854,712 
Lease liability obligations, current 1,074,032 
Lease liability obligations, less current portion 2,194 
Total lease liability obligations $ 1,076,226 
Weighted-average remaining lease term 0.89
Weighted-average discount rate 5.99  %
Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Components of lease expense:
Operating lease cost $ 466,556  $ 323,117  $ 1,248,958  $ 1,157,390 
Sublease income (75,314) (155,944) (223,941) (467,832)
Net lease cost $ 391,242  $ 167,173  $ 1,025,017  $ 689,558 

    During the three months ended September 30, 2020 and 2019, operating cash flows from operating leases was approximately $357,245 and $480,992, respectively. During the nine months ended September 30, 2020 and 2019, operating cash flows from operating leases was approximately $1,117,557 and $1,476,704, respectively.

    Approximate future minimum lease payments for our ROU assets over the remaining lease periods as of September 30, 2020, are as follows:
14


Remainder of 2020 424,592 
2021 659,754 
Total minimum lease payments 1,084,346 
Less interest (8,120)
Present value of lease liabilities 1,076,226 

(3) Earnings Per Share

Basic earnings per share ("EPS") is computed based on the weighted average number of shares of common stock outstanding. Diluted EPS is computed based on the weighted average number of common shares outstanding increased by dilutive common stock equivalents, attributable to stock option awards, restricted stock awards, warrants and the Series A Preferred Stock outstanding.

The following represents the common stock equivalents that were excluded from the computation of diluted shares outstanding because their effect would have been anti-dilutive for the three and nine months ended September 30, 2020 and 2019:
  Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Stock options and restricted stock 9,945  1,157,537  1,483,450  1,263,009 
Series A redeemable convertible preferred stock 87,815  87,815  87,815  87,815 
Total anti-dilutive common stock equivalents 97,760  1,245,352  1,571,265  1,350,824 

(4) Property and Equipment

The gross carrying amount and accumulated depreciation of property and equipment as of September 30, 2020 and December 31, 2019 are as follows:
September 30, 2020 December 31, 2019
Gross carrying amount $ 18,759,199  $ 18,735,885 
Accumulated depreciation (18,522,757) (18,366,612)
Property and Equipment, net $ 236,442  $ 369,273 

For the three months ended September 30, 2020 and 2019, depreciation expense was $44,958 and $62,910, respectively. For the nine months ended September 30, 2020 and 2019, depreciation expense was $135,679 and $196,736, respectively.

(5) Software Development Costs

The gross carrying amount and accumulated amortization of software development costs as of September 30, 2020 and December 31, 2019 are as follows:
September 30, 2020 December 31, 2019
Gross carrying amount $ 2,950,132  $ 2,950,132 
Accumulated amortization (2,929,204) (2,923,120)
Software development costs, net $ 20,928  $ 27,012 

During the three months ended September 30, 2020 and 2019, the Company recorded $1,649 and $11,565, respectively, of amortization expense related to capitalized software costs. During the nine months ended September 30, 2020 and 2019, the Company recorded $6,084 and $54,198, respectively, of amortization expense related to capitalized software costs.

15


(6) Goodwill and Other Intangible Assets

The gross carrying amount and accumulated amortization of goodwill and other intangible assets as of September 30, 2020 and December 31, 2019 are as follows: 
September 30, 2020 December 31, 2019
Goodwill $ 4,150,339  $ 4,150,339 
Other intangible assets:    
Gross carrying amount $ 4,010,107  $ 3,947,103 
Accumulated amortization (3,909,749) (3,889,385)
Net carrying amount $ 100,358  $ 57,718 

    For the three months ended September 30, 2020 and 2019, amortization expense was $18,455 and $22,130, respectively. For the nine months ended September 30, 2020 and 2019, amortization expense was $20,364 and $69,454, respectively.

(7) Share-Based Payment Arrangements

On June 22, 2018, the Company's stockholders adopted the FalconStor Software, Inc. 2018 Incentive Stock Plan (the "2018 Plan"). The 2018 Plan is administered by the Compensation Committee and provides for the issuance of up to 1,471,997 shares of the Company's common stock upon the grant of shares with such restrictions as determined by the Compensation Committee to the employees and directors of, and consultants providing services to, the Company or its affiliates. Exercise prices of the options will be determined by the Compensation Committee of the Company's Board of Directors, subject to the consent of Hale Capital Partners, LP. The vesting terms shall be performance based and determined by the Compensation Committee, subject to the consent of Hale Capital Partners, LP, based on various factors, including (i) the return of capital to the holders of the Series A Preferred Stock and the Company’s Common Stock in the event of a Change of Control, (ii) the repayment of the Company’s obligations under its senior secured debt, and (iii) the Company’s free cash flow.

The following table summarizes the 2018 Plan, which was the only plan under which the Company was able to grant equity compensation as of September 30, 2020: 
  Shares Shares Available Shares
Name of Plan Authorized for Grant Outstanding
FalconStor Software, Inc. 2018 Incentive Stock Plan 1,471,997 (1,248) 1,473,245

The following table summarizes the Company’s equity plans that have terminated or expired but that still have equity awards outstanding as of September 30, 2020: 
Name of Plan Shares Available for Grant Shares Outstanding
FalconStor Software, Inc., 2016 Incentive Stock Plan 3,850
FalconStor Software, Inc., 2006 Incentive Stock Plan 6,095
 
The following table summarizes the share-based compensation expense for all awards issued under the Company’s stock equity plans in the following line items in the condensed consolidated statements of operations for the three and nine months ended September 30, 2020 and 2019:
  Three Months Ended September 30, Nine Months Ended September 30,
  2020 2019 2020 2019
Cost of revenue - support and service 104  104  310  2,146 
Research and development costs 433  371  1,289  5,977 
Selling and marketing 186  186  554  3,844 
General and administrative 3,099  2,439  9,239  16,615 
  $ 3,822  $ 3,100  $ 11,392  $ 28,582 
16



(8) Income Taxes
 
    The Company’s provision for income taxes consists principally of state and local, and foreign taxes, as applicable, in amounts necessary to align the Company’s year-to-date tax provision with the effective rate that it expects to achieve for the full year.

For the nine months ended September 30, 2020, the Company recorded an income tax provision of $44,709. The effective tax rate for the nine months ended September 30, 2020 was 3.5%. The effective tax rate differs from the statutory rate of 21% due to the mix of foreign and domestic earnings and the application of valuation allowances. As of September 30, 2020, the Company’s conclusion did not change with respect to the realizability of its domestic deferred tax assets and therefore, the Company has not recorded any income tax benefit as such amounts are fully offset with a valuation allowance.

For the nine months ended September 30, 2019, the Company recorded an income tax provision of $168,556. The effective tax rate for the nine months ended September 30, 2019 was (10.0%). The effective tax differs from the statutory rate of 21% primarily related to the mix of foreign and domestic earnings as no tax expense or benefit is being recognized on domestic earnings or losses. As of September 30, 2020, the Company’s conclusion did not change with respect to the realizability of its domestic deferred tax assets and therefore, the Company has not recorded any income tax expense as such amounts are fully offset with a valuation allowance.

The Company’s total unrecognized tax benefits, excluding interest, at September 30, 2020 and December 31, 2019 were $76,275 and $134,246, respectively. As of September 30, 2020 and December 31, 2019, the Company had $33,865 and $63,404, respectively, of accrued interest reflected in accrued expenses. The Company recognized approximately $7,000 of tax benefits during the quarter due to expiring statute of limitations, which impacted the Company's effective tax rate. The Company does not expect any material changes of unrecognized tax benefits during the next twelve months..

(9) Notes Payable and Stock Warrants

    The notes payable balance consists of the following:
Notes payable principal balance $ 3,000,000 
Deferred issuance costs (254,247)
Discount (288,504)
Total notes payable, net at inception on February 23, 2018 2,457,249 
Proceeds from issuance of long-term debt 1,000,000 
Revaluation of long-term debt (447,008)
Accretion of discount 202,195 
Deferred issuance costs (87,609)
Total notes payable, net at December 31, 2018 $ 3,124,827 
Repayment of long-term debt (489,321)
Proceeds from issuance of long-term debt 1,000,000 
Accretion of discount 273,521 
Deferred issuance costs (55,393)
Total notes payable, net at December 31, 2019 $ 3,853,634 
Accretion of discount 361,193 
Proceeds from issuance of the PPP loan 754,000 
Repayment of short-term debt (1,000,000)
Total notes payable, net at September 30, 2020 $ 3,968,827 

    The $4 million senior secured debt bears interest at prime plus 0.75% and matures on June 30, 2021. On September 27, 2020, we paid the 2019 Term Loan     in full. As of September 30, 2020, the Company was in compliance with the financial covenants contained in the Amended and Restated Term Loan Credit Agreement.
Loan under the Paycheck Protection Program
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On April 28, 2020, the Company entered into the Loan with Peapack-Gladstone Bank in an aggregate principal amount of $754,000, pursuant to the PPP under the CARES Act.
The Loan is evidenced by a promissory note (the “Note”) dated April 28, 2020. The Loan matures two years from the disbursement date and bears interest at a rate of 1.000% per annum, with the first six months of interest deferred. Principal and interest are payable monthly commencing six months after the disbursement date and may be prepaid by the Company at any time prior to maturity with no prepayment penalties.
Under the terms of the CARES Act, PPP loan recipients can apply for and be granted forgiveness for all or a portion of loans granted under the PPP. The Loan is subject to forgiveness to the extent proceeds are used for payroll costs, including payments required to continue group health care benefits, and certain rent, utility, and mortgage interest expenses (collectively, “Qualifying Expenses”), pursuant to the terms and limitations of the PPP. The Company has used a significant majority of the Loan amount for Qualifying Expenses. However, no assurance is provided that the Company will obtain forgiveness of the Loan in whole or in part.

    The Loan is included in notes payable, net of debt issuance costs and discounts in the accompanying condensed consolidated balance sheet.

(10) Fair Value Measurements
 
The Company measures its cash equivalents and derivative instruments at fair value. Fair value is an exit price, representing the amount that would be received on the sale of an asset or that would be paid to transfer a liability in an orderly transaction between market participants. As a basis for considering such assumptions, the Company utilizes a three-tier fair value hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value.
 
The methodology for measuring fair value specifies a hierarchy of valuation techniques based upon whether the inputs to those valuation techniques reflect assumptions other market participants would use based upon market data obtained from independent sources (observable inputs) or reflect the Company’s own assumptions of market participant valuation (unobservable inputs). As a result, observable and unobservable inputs have created the following fair value hierarchy:
 
Level 1 – Quoted prices in active markets that are unadjusted and accessible at the measurement date for identical, unrestricted assets or liabilities. At September 30, 2020, the Company did not have any Level 1 category assets included in the condensed consolidated balance sheets.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or financial instruments for which significant inputs are observable, either directly or indirectly. At September 30, 2020 and December 31, 2019, the Company did not have any Level 2 category assets included in the condensed consolidated balance sheets.

Level 3 – Prices or valuations that require inputs that are both significant to the fair value measurement and unobservable. At September 30, 2020 and December 31, 2019, the Level 3 category included derivatives, which are included within other long-term liabilities in the condensed consolidated balance sheets. The Company did not hold any cash and cash equivalents categorized as Level 3 as of September 30, 2020 or December 31, 2019.

The following table presents the Company’s assets and liabilities that are measured at fair value on a recurring basis at September 30, 2020:
    Fair Value Measurements at Reporting Date Using
Total Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant other Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Derivative liabilities:        
Derivative Instruments 475,561  —  —  475,561 
Total derivative liabilities 475,561  —  —  475,561 
Total assets and liabilities measured at fair value $ 475,561  $ —  $ —  $ 475,561 

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The following table presents the Company’s assets and liabilities that are measured at fair value on a recurring basis at December 31, 2019: 
    Fair Value Measurements at Reporting Date Using
Total Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant other Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Derivative liabilities:
Derivative Instruments 483,804  —  —  483,804 
Total derivative liabilities 483,804  —  —  483,804 
Total assets and liabilities measured at fair value $ 483,804  $ —  $ —  $ 483,804 
 
The fair value of the Company’s derivatives were valued using the Black-Scholes pricing model adjusted for probability assumptions, with all significant inputs, except for the probability and volatility assumptions, derived from or corroborated by observable market data such as stock price and interest rates. The probability and volatility assumptions are both significant to the fair value measurement and unobservable. These embedded derivatives are included in Level 3 of the fair value hierarchy.

    The fair value of the Company's Series A Preferred Stock is based on its future cash flows discounted at a 14% yield. The fair value of the Company's note payable is based on its future cash flows discounted at a 17% yield.

The following table presents a reconciliation of the beginning and ending balances of the Company's liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) for the three and nine months ended September 30, 2020 and September 30, 2019:
Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Beginning Balance $ 478,312  $ 489,489  $ 483,804  $ 498,086 
Total income recognized in earnings (2,751) (2,866) (8,243) (11,463)
Ending Balance $ 475,561  $ 486,623  $ 475,561  $ 486,623 

(11) Commitments and Contingencies
 
    The Company’s headquarters are located in Austin, Texas.  The Company has an operating lease covering its Melville, New York office facility that expires in April 2021. The Company has sublet a portion of this lease. The Company also has several additional operating leases related to offices in foreign countries. The expiration dates for these leases range from 2020 through 2021. The following is a schedule of future minimum lease payments as well as sublease income for all operating leases as of September 30, 2020:
Payments Sublease Income Net Commitments
2020 424,592  (75,314) 349,278 
2021 659,754  (530,447) 129,307 
  $ 1,084,346  $ (605,761) $ 478,585 


The Company typically provides its customers a warranty on its software products for a period of no more than 90 days. Such warranties are accounted for in accordance with the authoritative guidance issued by the FASB on contingencies. For the three and nine months ended September 30, 2020, the Company has not incurred any costs related to warranty obligations.
 
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Under the terms of substantially all of its software license agreements, the Company indemnifies its customers for all costs and damages arising from claims against such customers based on, among other things, allegations that the Company’s software infringes on the intellectual property rights of a third party. In most cases, in the event of an infringement claim, the Company retains the right to (i) procure for the customer the right to continue using the software; (ii) replace or modify the software to eliminate the infringement while providing substantially equivalent functionality; or (iii) if neither (i) nor (ii) can be reasonably achieved, the Company may terminate the license agreement and refund to the customer a pro-rata portion of the license fee paid to the Company. Such indemnification provisions are accounted for in accordance with the authoritative guidance issued by the FASB on guarantees. From time to time, in the ordinary course of business, the Company receives claims for indemnification, typically from OEMs. The Company is not currently aware of any material claims for indemnification.
 
As described under Note (12), the holders of the Series A Preferred Stock have redemption rights upon certain triggering events. As of September 30, 2020, the Company did not fail any non-financial covenants related to the Company's Series A Preferred Stock.

    In connection with the appointment of Todd Brooks as Chief Executive Officer, the Board approved an offer letter to Mr. Brooks (the “Brooks Agreement”), which was executed on August 14, 2017. The Brooks Agreement provides that Mr. Brooks is entitled to receive an annualized base salary of $350,000, payable in regular installments in accordance with the Company’s general payroll practices. Mr. Brooks will also be eligible for a cash bonus of $17,500 for any quarter that is free cash flow positive on an operating basis and additional incentive compensation of an annual bonus of up to $200,000, subject to attainment of performance objectives to be mutually agreed upon and established. Mr. Brooks' employment can be terminated at will. Pursuant to the Brooks Agreement and the 2018 Plan, Mr. Brooks received 735,973 shares of restricted stock. If Mr. Brooks’ employment is terminated by the Company other than for cause he is entitled to receive severance equal to twelve (12) months of his base salary if (i) he has been employed by the Company for at least twelve (12) months at the time of termination or (ii) a change of control has occurred within six (6) months of Mr. Brooks’ employment. Except as set forth in the preceding sentence, Mr. Brooks is entitled to receive severance equal to six (6) months of his base salary if he has been employed by the Company for less than six (6) months and his employment was terminated by the Company without cause. Mr. Brooks is also entitled to vacation and other employee benefits in accordance with the Company’s policies as well as reimbursement for an apartment.

    In connection with the appointment of Brad Wolfe as the Company's Chief Financial Officer, the Board approved an offer letter to Mr. Wolfe (the “Wolfe Offer Letter”), which was executed on April 4, 2018. The Wolfe Offer Letter provides that Mr. Wolfe is entitled to receive an annualized base salary of $240,000, payable in regular installments in accordance with the Company’s general payroll practices. Mr. Wolfe will also be eligible for a cash bonus of $10,000 for any quarter which has net working capital cash that exceeds the prior quarter and additional incentive compensation of an annual bonus of up to $70,000, subject to attainment of performance objectives to be mutually agreed upon and established.

    As described under Note (17), the Company has incurred certain restructuring costs in connection with restructuring plans adopted in 2017 and 2019.

In addition, as of September 30, 2020, the Company's liability for uncertain tax positions totaled $110,141. At this time, the settlement period for this liability, including related accrued interest, cannot be determined.
 
(12) Series A Redeemable Convertible Preferred Stock
 
The Company has 900,000 shares of Series A Preferred Stock outstanding. Pursuant to the Amended and Restated  Certificate of Designations, Preferences and Rights  for the Series A Preferred Stock (the "Certificate of Designations"), each share of Series A Preferred Stock can be converted into shares of the Company’s common stock, at current conversion price of $102.488 per share, subject to appropriate adjustments for any stock dividend, stock split, stock combination, reclassification or similar transaction, (i) at any time at the option of the holder or (ii) by the Company if, following the first anniversary of the issuance of the Series A Preferred Stock (subject to extension under certain circumstances), the volume weighted average trading price per share of the Company’s common stock for sixty (60) consecutive trading days exceeds 250% of the conversion price and continues to exceed 225% of the conversion price through the conversion date, subject at all times to the satisfaction of, and the limitations imposed by, the equity conditions set forth in the Certificate of Designations (including, without limitation, the volume limitations set forth therein).
Pursuant to the Certificate of Designations, the holders of the Series A Preferred Stock are entitled to receive quarterly dividends at the prime rate (provided in the Wall Street Journal Eastern Edition) plus 5% (up to a maximum dividend rate of 10%), payable in cash or in kind (i.e., through the issuance of additional shares of Series A Preferred Stock), except that the Company is not permitted to pay such dividends in cash while any indebtedness under the Company’s Amended and Restated
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Term Loan Credit Agreement remains outstanding without the consent of the holders of the Series A Preferred Stock. In addition, the declaration and payment of dividends is subject to compliance with applicable law and unpaid dividends will accrue. A holder’s right to convert its shares of Series A Preferred Stock and receive dividends in the form of common stock is subject to certain limitations including, among other things, that the shares of common stock issuable upon conversion or as dividends will not, prior to receipt of stockholder approval, result in any holder beneficially owning greater than 19.99% of the Company’s currently outstanding shares of common stock.
The Series A Preferred Stock dividends shall accrue whether or not the declaration or payment of such Series A Preferred Stock dividends are prohibited by applicable law, whether or not the Company has earnings, whether or not there are funds legally available for the payment of such dividends and whether or not such dividends are authorized or declared.
Upon certain triggering events, such as bankruptcy, insolvency or a material adverse effect or failure of the Company to issue shares of common stock upon conversion of the Series A Preferred Stock in accordance with its obligations, the holders may require the Company to redeem all or some of the Series A Preferred Stock at a price per share equal to the greater of (i) the sum of 100% of the stated value of a share of Series A Preferred Stock plus accrued and unpaid dividends with respect thereto, and (ii) the product of the number of shares of common stock underlying a share of Series A Preferred Stock and the closing price as of the occurrence of the triggering event. On or after July 30, 2021, each holder of Series A Preferred Stock can also require the Company to redeem its Series A Preferred Stock in cash at a per share price equal to 100% of the stated value of a share of Series A Preferred Stock plus accrued and unpaid dividends with respect thereto. Notwithstanding the forgoing, no holder of Series A Preferred Stock is permitted to exercise any rights or remedies upon a Breach Event or to exercise any redemption rights under the Certificate of Designations, unless approved by the holders of a majority of the then outstanding shares of Series A Preferred Stock.
Upon consummation of a fundamental sale transaction, the Series A Preferred Stock shall be redeemed at a per share redemption price equal to the greater of (y) 250% of the per share purchase price of the Series A Preferred Stock and (z) the price payable in respect of such share of Series A Preferred Stock if such share of Series A Preferred Stock had been converted into such number of shares of common stock in accordance with the Certificate of Designations (but without giving effect to any limitations or restrictions contained therein) immediately prior to such fundamental sale transaction;  provided however that the 250% threshold is changed to 100% if the fundamental sale transaction is approved by the two Series A Directors (as defined in the Certificate of Designations). In addition, if the Company consummates an equity or debt financing that results in more than $5.0 million of net proceeds to the Company and/or its subsidiaries, the holders of Series A Preferred Stock will have the right, but not the obligation, to require the Company to use the net proceeds in excess of $5.0 million to repurchase all or a portion of the Series A Preferred Stock at a per share price equal to the greater of (i) the sum of 100% of the stated value of such share of Series A Preferred Stock plus accrued and unpaid dividends with respect thereto, and (ii) the number of shares of common stock into which such share of Series A Preferred Stock is then convertible multiplied by the greater of (y) the closing price of the common stock on the date of announcement of such financing or (z) the closing price of the Common Stock on the date of consummation of such financing.
Each holder of Series A Preferred Stock has a vote equal to the number of shares of common stock into which its Series A Preferred Stock would be convertible as of the record date. In addition, the holders of a majority of the Series A Preferred Stock must approve certain actions, including approving any amendments to the Company’s Restated Certificate of Incorporation as amended or Amended and Restated Bylaws that adversely affects the voting powers, preferences or other rights of the Series A Preferred Stock; payment of dividends or distributions; any liquidation, capitalization, reorganization or any other fundamental transaction of the Company; issuance of any equity security senior to or on parity with the Series A Preferred Stock as to dividend rights, redemption rights, liquidation preference and other rights; issuances of equity below the conversion price; any liens or borrowings other than non-convertible indebtedness from standard commercial lenders which does not exceed 80% of the Company’s accounts receivable; and the redemption or purchase of any of the capital stock of the Company.
 The Company has classified the Series A Preferred Stock as temporary equity in the financial statements as it is subject to redemption at the option of the holder under certain circumstances. As a result of the Company’s analysis of all the embedded conversion and put features within the Series A Preferred Stock, the contingent redemption put options in the Series A Preferred Stock were determined to not be clearly and closely related to the debt-type host and also did not meet any other scope exceptions for derivative accounting. Therefore, the contingent redemption put options are being accounted for as derivative instruments and the fair value of these derivative instruments was bifurcated from the Series A Preferred Stock and recorded as a liability. 

    As of September 30, 2020 and December 31, 2019, the fair value of these derivative instruments was $475,561 and $483,804, respectively, and were included in "other long-term liabilities" within the consolidated balance sheets. The loss on
21


the change in fair value of these derivative instruments for the nine months ended September 30, 2020 and September 30, 2019 of $8,243 and 11,463, respectively, were included in “interest and other loss, net” within the consolidated statement of operations.

The fair value of these derivative instruments and the loss recorded on the change in the fair value of these derivative instruments, which was included in “Interest and other income, net” within the condensed consolidated statement of operations, for the three and nine months ended September 30, 2020 and 2019, were as follows:
Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Beginning Balance $ 478,312  $ 489,489  $ 483,804  $ 498,086 
Total income recognized in earnings (2,751) (2,866) (8,243) (11,463)
Ending Balance $ 475,561  $ 486,623  $ 475,561  $ 486,623 

The Company’s derivatives were valued using the Black-Scholes pricing model adjusted for probability assumptions, with all significant inputs, except for the probability and volatility assumptions, derived from or corroborated by observable market data such as stock price and interest rates. The probability and volatility assumptions are as follows:
Probability of redemption as part of a fundamental sale transaction 0.5%
Probability of redemption absent a fundamental sale transaction 4.75%
Annual volatility 65%

At the time of issuance, the Company recorded transaction costs, a beneficial conversion feature and the fair value allocated to the embedded derivatives as discounts to the Series A Preferred Stock. These costs were being accreted to the Series A Preferred Stock using the effective interest method through the stated redemption date of August 5, 2017, which represents the earliest redemption date of the instrument. This accretion was accelerated as of December 31, 2016 due to the failure of the financial covenants and the redemption right of the holders at that time. Hale Capital Partners, LP, which was the sole holder of the Series A Preferred Stock agreed to the Series A mandatory extension of the mandatory redemption right and waived prior breaches of the terms of the Series A Preferred Stock. The Company included deductions for accretion, deemed and accrued dividends on the Series A Preferred Stock as adjustments to net income (loss) attributable to common stockholders on the statement of operations and in determining income (loss) per share for the three and nine months ended September 30, 2020 and 2019, respectively. The following represents a reconciliation of net loss attributable to common stockholders for the three and nine months ended September 30, 2020 and 2019, respectively:
  Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Net income (loss) $ 1,546,209  $ (556,914) $ 1,232,927  $ (1,853,544)
Effects of Series A redeemable convertible preferred stock:        
Less: Accrual of Series A redeemable convertible preferred stock dividends 266,007  266,447  812,362  770,027 
Less: Accretion to redemption value of Series A redeemable convertible preferred stock 175,335  139,399  366,566  402,861 
Net income (loss) attributable to common stockholders $ 1,104,867  $ (962,760) $ 53,999  $ (3,026,432)

The Series A Preferred Stock consists of the following:
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Series A redeemable convertible preferred stock principal balance $ 9,000,000 
Accrued dividends 1,312,112 
Discount (1,602,428)
Total Series A redeemable convertible preferred stock, net at inception on February 23, 2018 8,709,684 
Accrued dividends 683,742 
Accretion of preferred stock 363,280 
Total Series A redeemable convertible preferred stock, net at December 31, 2018 $ 9,756,706 
Accrued dividends 1,157,762 
Accretion of preferred stock 389,811 
Total Series A redeemable convertible preferred stock, net at December 31, 2019 $ 11,304,279 
Accrued dividends 812,362 
Accretion of preferred stock 366,565 
Total Series A redeemable convertible preferred stock, net at September 30, 2020 $ 12,483,206 

(13) Accumulated Other Comprehensive Loss
 
The changes in Accumulated Other Comprehensive Loss, net of tax, for the three months ended September 30, 2020 are as follows:
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  Foreign Currency
Translation
Net Minimum
Pension Liability
Total
Accumulated other comprehensive income (loss) at June 30, 2020 $ (1,948,066) $ 33,566  $ (1,914,500)
Other comprehensive income (loss)      
Other comprehensive income (loss) before reclassifications (24,234) —  (24,234)
Total other comprehensive income (loss) (24,234) —  (24,234)
Accumulated other comprehensive income (loss) at September 30, 2020 $ (1,972,300) $ 33,566  $ (1,938,734)

The changes in Accumulated Other Comprehensive Loss, net of tax, for the three months ended September 30, 2019 are as follows:
  Foreign Currency
Translation
Net Minimum
Pension Liability
Total
Accumulated other comprehensive income (loss) at June 30, 2019 $ (1,951,923) $ 26,803  $ (1,925,120)
Other comprehensive income (loss)      
Other comprehensive income (loss) before reclassifications (131,497) —  (131,497)
Total other comprehensive income (loss) (131,497) —  (131,497)
Accumulated other comprehensive income (loss) at September 30, 2019 $ (2,083,420) $ 26,803  $ (2,056,617)


The changes in Accumulated Other Comprehensive Loss, net of tax, for the nine months ended September 30, 2020 are as follows:
  Foreign Currency
Translation
Net Minimum
Pension Liability
Total
Accumulated other comprehensive income (loss) at December 31, 2019 $ (1,926,826) $ 33,566  $ (1,893,260)
Other comprehensive income (loss)      
Other comprehensive income (loss) before reclassifications (45,474) —  (45,474)
Total other comprehensive income (loss) (45,474) —  (45,474)
Accumulated other comprehensive income (loss) at September 30, 2020 $ (1,972,300) $ 33,566  $ (1,938,734)

The changes in Accumulated Other Comprehensive Loss, net of tax, for the nine months ended September 30, 2019 are as follows:
  Foreign Currency
Translation
Net Minimum
Pension Liability
Total
Accumulated other comprehensive income (loss) at December 31, 2018 $ (1,921,905) $ 26,803  $ (1,895,102)
Other comprehensive income (loss)      
Other comprehensive income (loss) before reclassifications (161,515) —  (161,515)
Total other comprehensive income (loss) (161,515) —  (161,515)
Accumulated other comprehensive income (loss) at September 30, 2019 $ (2,083,420) $ 26,803  $ (2,056,617)

 
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(14) Stockholders' Equity

Stock Repurchase Activity
  
During the three and nine months ended September 30, 2020 and 2019, the Company did not repurchase any shares of its common stock. As of September 30, 2020, the Company had the authorization under previous Board approved stock repurchase plans to repurchase 49,078 shares of its common stock based upon its judgment and market conditions.

(15)  Litigation
 
In view of the inherent difficulty of predicting the outcome of litigation, particularly where the claimants seek very large or indeterminate damages, the Company generally cannot predict what the eventual outcome of the pending matters will be, what the timing of the ultimate resolution of these matters will be, or what the eventual loss, fines or penalties related to each pending matter may be.
 
In accordance with the authoritative guidance issued by the FASB on contingencies, the Company accrues anticipated costs of settlement, damages and losses for claims to the extent specific losses are probable and estimable. The Company records a receivable for insurance recoveries when such amounts are probable and collectable. In such cases, there may be an exposure to loss in excess of any amounts accrued. If, at the time of evaluation, the loss contingency related to a litigation is not both probable and estimable, the matter will continue to be monitored for further developments that would make such loss contingency both probable and estimable and, the Company will expense these costs as incurred. If the estimate of a probable loss is a range and no amount within the range is more likely, the Company will accrue the minimum amount of the range.

The Company is subject to various legal proceedings and claims, asserted or unasserted, which arise in the ordinary course of business. While the outcome of any such matters cannot be predicted with certainty, such matters are not expected to have a material adverse effect on the Company’s financial condition or operating results.
 
(16) Segment Reporting and Concentrations
 
The Company is organized in a single operating segment for purposes of making operating decisions and assessing performance. Revenue from the United States to customers in the following geographical areas for the three and nine months ended September 30, 2020 and 2019, and the location of long-lived assets as of September 30, 2020 and December 31, 2019, are summarized as follows:
Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Revenue:
Americas $ 1,834,443  $ 600,590  $ 4,085,936  $ 3,098,395 
Asia Pacific 951,145  1,662,689  2,913,414  3,930,077 
Europe, Middle East, Africa and Other 1,650,812  1,709,166  4,116,849  5,436,340 
Total Revenue $ 4,436,400  $ 3,972,445  $ 11,116,199  $ 12,464,812 
 
September 30, 2020 December 31, 2019
Long-lived assets:
Americas $ 5,888,483  $ 6,811,578 
Asia Pacific 724,224  860,023 
Europe, Middle East, Africa and Other 161,337  190,928 
Total long-lived assets $ 6,774,044  $ 7,862,529 
 
For the three and nine months ended September 30, 2020, the Company had two customers that accounted for 10% or more of total revenue, respectively. For the three and nine months ended September 30, 2019, the Company had two customers and two customer that accounted for 10% or more of total revenue, respectively.

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As of September 30, 2020, the Company had four customers that accounted for 10% or more of the gross accounts receivable balance. As of December 31, 2019, the Company had one customer that accounted for 10% or more of the gross accounts receivable balance.

(17) Restructuring Costs
 
    In June 2017, the Board approved a comprehensive plan to increase operating performance (the “2017 Plan”). The 2017 Plan was substantially completed by the end of the Company’s fiscal year ended December 31, 2017, and when combined with previous workforce reductions in the second quarter of fiscal 2017 reduced the Company’s workforce to approximately 86 employees at December 31, 2018. In making these changes, the Company prioritized customer support and development while consolidating operations and streamlining direct sales resources, allowing the Company to focus on the install base and develop alternate channels to the market. As part of this consolidation effort the Company vacated a portion of the Mellville, NY office space during the three months ended June 30, 2018. In accordance with accounting standards governing costs associated with exit or disposal activities, expenses related to future rental payments for which the Company no longer intends to receive any economic benefit are accrued, net of any anticipated sublease income, when the Company ceases use of the leased space. During the nine months ended September 30, 2020, the Company incurred lease disposal-related costs for this property of $0.7 million.

In the third quarter of 2019, the Company adopted the 2019 Plan to better align the Company’s cost structure with the skills and resources required to more effectively execute the Company’s long-term growth strategy and to support revenue levels the Company expected to achieve on a go forward basis. In connection with the 2019 Plan, the Company eliminated 23 positions worldwide, implemented tighter expense controls, ceased non-core activities and downsized several facilities. During the three months ended March 31, 2020, the Company incurred $0.1 million in severance expense as a result of this action. The 2019 Plan was substantially completed as of March 31, 2020.

    Given the commercial uncertainty caused by the novel coronavirus pandemic, or COVID-19, the Company developed and implemented an even more aggressive expense control plan in March 2020, that it is prepared to keep in place for the remainder of 2020 (the "2020 Plan"). The 2020 Plan reduced the Company's annual cash expense run rate by $4.0 million or 29%. The Company has furloughed 21 positions worldwide, and 8 of these positions were reinstated in the second and third quarters of 2020. During the nine months ended September 30, 2020, the Company has not yet incurred severance expense as a result of this action. We believe the reduced expense level will enable FalconStor to remain profitable during the remainder of 2020, even with continued revenue challenges throughout.

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The following table summarizes the activity during 2019 and 2020 related to restructuring liabilities recorded in connection with the 2017, 2019 and 2020 Plans:
Severance Related Costs Facility and Other Costs Total
Balance at December 31, 2018 $ 461,362  $ 453,446  $ 914,808 
Additions (Reductions) —  157,693  157,693 
Utilized/Paid —  (187,833) (187,833)
Balance at March 31, 2019 $ 461,362  $ 423,306  $ 884,668 
Additions (Reductions) —  202,679  202,679 
Utilized/Paid —  (238,090) (238,090)
Balance at June 30, 2019 $ 461,362  $ 387,895  $ 849,257 
Additions (Reductions) 214,050  170,779  384,829 
Utilized/Paid (214,050) (257,453) (471,503)
Balance at September 30, 2019 $ 461,362  $ 301,221  $ 762,583 
Additions (Reductions) 31,860  327,257  359,117 
Utilized/Paid (199,423) (390,985) (590,408)
Balance at December 31, 2019 $ 293,799  $ 237,493  $ 531,292 
Additions (Reductions) 76,708  210,752  287,460 
Utilized/Paid (156,415) (225,835) (382,250)
Balance at March 31, 2020 $ 214,092  $ 222,410  $ 436,502 
Additions (Reductions) —  153,685  153,685 
Translation Adjustment 4,674  —  4,674 
Utilized/Paid —  (201,211) (201,211)
Balance at June 30, 2020 $ 218,766  $ 174,884  $ 393,650 
Additions (Reductions) —  317,595  317,595 
Translation Adjustment 9,554  —  9,554 
Utilized/Paid —  (366,562) (366,562)
Balance at September 30, 2020 $ 228,320  $ 125,917  $ 354,237 

    The severance and facility related liabilities are included within “accrued expenses” in the accompanying condensed consolidated balance sheets. The expenses under the 2017 and 2019 Plans are included within “restructuring costs” in the accompanying condensed consolidated statements of operations.
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Item 2.     Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
    The following Management’s Discussion and Analysis of Financial Condition and Results of Operations contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.  These forward-looking statements can be identified by the use of predictive, future-tense or forward-looking terminology, such as “believes,” “anticipates,” “expects,” “estimates,” “plans,” “may,” “intends,” “will,” or similar terms.  Investors are cautioned that any forward-looking statements are not guarantees of future performance and involve significant risks and uncertainties, and that actual results may differ materially from those projected in the forward-looking statements. The following discussion should be read together with the consolidated financial statements and notes to those financial statements included elsewhere in this report.
 
OVERVIEW

FalconStor Software, Inc. is a modern enterprise-class data protection company that is mobilizing the past, energizing the present, and empowering the future of data storage and archival. The company provides software and cloud services that optimize long-term retention and activation of historical data, enhance the performance and scalability of retaining present data, and deliver the flexibility to adopt and seamlessly migrate future storage technologies.  Our customers achieve lower costs, simpler operations, greater data security, higher confidence in their business continuity, and greater ability to effectively use their data assets to drive innovation.

Our products are utilized by enterprises and managed service providers across the globe and address two key areas of enterprise data protection; long-term archive retention and reinstatement, and business continuity driven data replication. Our products are software-defined, which means that our technology allows our solutions to be hardware, cloud, and source-data agnostic, giving our customers maximum leverage of existing hardware and software investments. Our innovative integration into modern cloud-based technologies enables our customers to improve the portability, security, and accessibility of their enterprise data. This accessibility is key in our modern world, where data is not only protected, but also intelligently leveraged to facilitate learning, improve product design, and drive competitive advantage.

During 2020, our commercial strategy has been to build on the sales momentum generated in 2019 while increasing profitability. This plan has been anchored on a continued focus on our long-term archive retention and reinstatement products, FalconStor Virtual Tape Library (“VTL”) and StorSafeTM, an increase in go-to-market investment within our core regions of the Americas, EMEA, Japan, Korea, and Southeast Asia, and on carefully managing operating expenses.
    
During Q3, we delivered 37% year-over-year total bookings growth despite the economic turmoil caused by the global COVID-19 pandemic. While uncertainties continue to exist as a result of COVID-19, we have seen our customers and prospects continue to invest in the business critical area of data production in which we sell our solutions. The strongest performance came from our Americas region, where bookings increased 68% year-over-year. In addition, bookings in our EMEA region increased by 29%. Total bookings increases in both regions were exclusively driven by increased adoption of our long-term data retention and reinstatement products, VTL and StorSafeTM. Across the globe, bookings from first-time FalconStor customers grew by 19% year-over-year.

Strong Q3 sales generated a GAAP revenue increase of $464 thousand during the quarter, compared to Q3 2019. In addition, the proactive expense management plan we implemented at the end of Q1, allowed us to deliver $1.5 million of net income in the quarter, compared to a net loss of $0.6 million in Q3 of 2019. Our significantly improved profitability has allowed us to make additional targeted investments, primarily related to Sales, R&D, and Support personnel, while maintaining a profitable expense base.

Total cost of revenue for the three months ended September 30, 2020 decreased 46% to $0.4 million, compared with $0.8 million in the prior year period. Total gross profit increased $0.8 million, or 26%, to $4.0 million for the three months ended September 30, 2020, compared with $3.2 million for the prior year period. Total gross margin increased to 91% for the three months ended September 30, 2020, compared with 81% for the prior year period. The increase in our total gross margin, and total gross profit in absolute dollars, were primarily due to an intentional reduction in hardware sales. Generally, our total gross profits and total gross margins fluctuate based on several factors, including (i) revenue growth levels, (ii) changes in personnel headcount and related costs, and (iii) our product offerings and mix of sales.
Overall, our total GAAP operating expenses for the three months ended September 30, 2020 decreased $1.4 million, or 38%, to $2.3 million, compared to $3.7 million for the same period of the previous year.

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RESULTS OF OPERATIONS – FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2020 COMPARED WITH THE THREE MONTHS ENDED SEPTEMBER 30, 2019.
 
The following table presents revenue and expense line items reported in our condensed consolidated statements of operations and their corresponding percentage of total revenue for the three months ended September 30, 2020 and 2019 and the period-over-period dollar and percentage changes for those line items. Our results of operations are reported as one business segment, represented by our single operating segment.
Three Months Ended September 30,  Change
Period to Period
   2020 2019
Revenue:      
Product revenue $ 2,521,695  57  % $ 1,663,782  42  % $ 857,913  52  %
Support and services revenue 1,914,705  43  % 2,308,663  58  % (393,958) (17) %
Total revenue 4,436,400  100  % 3,972,445  100  % 463,955  12  %
Cost of revenue:     
Product 48,895  % 241,134  % (192,239) (80) %
Support and service 367,063  % 531,709  13  % (164,646) (31) %
Total cost of revenue 415,958  % 772,843  19  % (356,885) (46) %
Gross profit 4,020,442  91  % 3,199,602  81  % 820,840  26  %
Operating expenses:  
Research and development costs 600,430  14  % 782,161  20  % (181,731) (23) %
Selling and marketing 1,026,241  23  % 1,067,436  27  % (41,195) (4) %
General and administrative 358,701  % 1,454,103  37  % (1,095,402) (75) %
Restructuring costs 317,595  % 384,829  10  % (67,234) (17) %
Total operating expenses 2,302,967  52  % 3,688,529  93  % (1,385,562) (38) %
Operating income (loss) 1,717,475  39  % (488,927) (12) % 2,206,402  451  %
Interest and other loss (159,994) (4) % (123,261) (3) % (36,733) (30) %
Income (loss) before income taxes 1,557,481  35  % (612,188) (15) % 2,169,669  354  %
Income tax expense (benefit) 11,272  —  % (55,274) (1) % 66,546  120  %
Net income (loss) $ 1,546,209  35  % $ (556,914) (14) % $ 2,103,123  378  %
Less: Accrual of Series A redeemable convertible preferred stock dividends 266,007  % 266,447  % (440) —  %
Less: Accretion to redemption value of Series A redeemable convertible preferred stock 175,335  % 139,399  % 35,936  26  %
Net income (loss) attributable to common stockholders $ 1,104,867  25  % $ (962,760) (24) % $ 2,067,627  215  %

Revenue

Our primary sales focus is on selling software solutions and platforms which includes stand-alone software applications, software integrated with industry standard hardware and sold as one complete integrated solution or sold on a subscription or consumption basis. As a result, our revenue is classified as either: (i) product revenue, or (ii) support and services revenue. During the three months ended September 30, 2020, we recognized revenue of $4.4 million, compared with $4.0 million in the prior year period.

Product revenue
 
Product revenue is comprised of sales of both licenses for our software solutions and sales of the platforms on which the software is installed. This includes stand-alone software applications and software integrated with industry standard hardware, sold as one complete integrated solution or sold on a subscription or consumption basis. Our products are sold through (i) value-added resellers, (ii) distributors, and/or (iii) directly to end-users. These revenues are recognized when all the applicable criteria under accounting principles generally accepted in the United States are met.

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For the three months ended September 30, 2020 and 2019, product revenue represented 57% and 42% of our total revenue, respectively. Product revenue of $2.5 million for the three months ended September 30, 2020 increased $0.9 million, or 52%, from $1.7 million in the prior year period.

We continue to invest in our product portfolio by refreshing our existing product lines and developing our next generation of innovative product offerings to drive our sales volume in support of our long-term outlook.

Support and services revenue

Support and services revenue is comprised of revenue from (i) maintenance and technical support services, (ii) professional services primarily related to the implementation of our software, and (iii) engineering services. Revenue derived from maintenance and technical support contracts are deferred and recognized ratably over the contractual maintenance term. Professional services revenue is recognized in the period that the related services are performed. Engineering services are recognized upon customer acceptance. 

Maintenance and technical support services revenue for the three months ended September 30, 2020 decreased to $1.9 million, compared to $2.3 million in the prior year period. Our maintenance and technical support service revenue results primarily from (i) the purchase of maintenance and support contracts by our customers, and (ii) the renewal of maintenance and support contracts by our existing and new customers after their initial contracts expire. The decrease in maintenance and technical support service revenue over the previous year reflects a decline in maintenance renewal revenue as a result of customer attrition.
 
For the three months ended September 30, 2020 and 2019, we recognized negligible professional services revenue. Professional services revenue can vary from period to period based upon (i) the number of solutions sold during the existing and previous periods, (ii) the number of our customers who elect to purchase professional services, (iii) the number of professional services contracts that are performed during the period, and (iv) the number of customers who elect to purchase engineering services.

Cost of Revenue, Gross Profit and Gross Margin

Total cost of revenue for the three months ended September 30, 2020 decreased 46% to $0.4 million, compared with $0.8 million in the prior year period. Total gross profit increased $0.8 million, or 26%, to $4.0 million for the three months ended September 30, 2020, compared with $3.2 million for the prior year period. Total gross margin increased to 91% for the three months ended September 30, 2020, compared with 81% for the prior year period. The increase in our total gross margin and total gross profit, in absolute dollars, was primarily due to product mix, as a result of an intentional shift away from selling hardware, which yields significantly lower profit margins, compared to our key proprietary software license offerings. Generally, our total gross profits and total gross margins fluctuate based on several factors, including (i) revenue growth levels, (ii) changes in personnel headcount and related costs, and (iii) our product offerings and mix of sales.

Cost of Product Revenue, Gross Profit and Gross Margin

Cost of product revenue consists primarily of personnel costs and amortization of capitalized software costs. Cost of product revenue for the three months ended September 30, 2020 decreased to $48,895, compared with $241,134 in the prior year period. Product gross margin for the three months ended September 30, 2020 increased, year over year, to 98% from 86% for the same period in 2019. The decrease in cost of product revenue and increase in product gross margin for the current year was primarily due to an intentional shift away from hardware sales in the current period, compared to the prior year period.
 
Cost of Support and Service Revenue, Gross Profit and Gross Margin

Cost of support and service consists primarily of personnel and other costs associated with providing software implementations, technical support under maintenance contracts and training. Cost of support and service revenue for the three months ended September 30, 2020 decreased 31% to $0.4 million, compared with $0.5 million in the prior year period. Support and service gross margin increased to 81% for the three months ended September 30, 2020, compared with 77% for the prior year period, primarily attributable to an reduction in maintenance and support services revenue that was less in proportion to the reduction in costs, year over year.

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Operating Expenses

Our operating expenses for the three months ended September 30, 2020 decreased $1.4 million to $2.3 million from $3.7 million, for the previous year period.

Research and Development Costs
 
Research and development costs consist primarily of personnel costs for product development, and other related costs associated with the development of new products, enhancements to existing products, quality assurance and testing. Research and development costs decreased $0.2 million, or 23%, to $0.6 million for the three months ended September 30, 2020, from $0.8 million in the prior year period. The decrease was primarily related to a decrease in personnel related costs resulting from our realignment and reduction in workforce and continued efforts to allocate the appropriate level of resources based upon the product development roadmap schedule. We continue to provide substantial resources in support of our research and development activities to continue to enhance and to test our core products and in the development of new innovative products, features and options.
 
Selling and Marketing

Selling and marketing expenses declined $41,195, or 4%, to $1.0 million for the three months ended September 30, 2020 from $1.1 million in the prior year period. Selling and marketing expenses consist primarily of sales and marketing personnel and related costs, travel, public relations expense, marketing literature and promotions, commissions, trade show expenses, and the costs associated with our foreign sales offices.

General and Administrative
 
General and administrative expenses consist primarily of personnel costs of general and administrative functions, public company related costs, directors’ and officers’ insurance, legal and professional fees, and other general corporate overhead costs. General and administrative expenses declined $1.1 million to $0.4 million for the three months ended September 30, 2020, compared to $1.5 million for the prior year period which is due primarily to positions eliminated as part of the 2019 Plan and 2020 Plan. For further information, refer to Note (17) Restructuring Costs, to our unaudited condensed consolidated financial statements.

Restructuring
 
    In June 2017, the Board approved the 2017 Plan to increase operating performance (the “2017 Plan”). The 2017 Plan resulted in a realignment and reduction in workforce. The 2017 Plan was substantially completed by the end of our fiscal year ended December 31, 2017 and when combined with previous workforce reductions in the second quarter of Fiscal 2017 reduced our workforce to approximately 81 employees at December 31, 2017. As part of this consolidation effort, the Company vacated a portion of the Melville, NY office space during the three months ended June 30, 2018. In accordance with accounting standards governing costs associated with exit or disposal activities, expenses related to future rental payments for which the Company no longer intends to receive any economic benefit are accrued, net of any anticipated sublease income, when the Company ceases use of the leased space. During the three months ended September 30, 2020, the Company incurred lease disposal-related costs for this property of $0.3 million.

    Given the commercial uncertainty caused by the novel coronavirus pandemic, or COVID-19, the Company developed and implemented an even more aggressive expense control plan in March 2020, that it is prepared to keep in place for the remainder of 2020 (the "2020 Plan"). The 2020 Plan reduced the Company's annual cash expense run rate by $4.0 million or 29%. The Company has furloughed 21 positions worldwide, and 8 of these positions were reinstated in the second and third quarters of 2020. We believe the reduced expense level will enable FalconStor to remain profitable during the remainder of 2020, even with continued revenue challenges throughout. During the three months ended September 30, 2020, the Company has not yet incurred severance expense as a result of this action.

Restructuring expense decreased $67,234 for the three months ended September 30, 2020 to $317,595, compared to a restructuring expense of $384,829 in the prior year period. For further information, refer to Note (17) Restructuring Costs, to our unaudited condensed consolidated financial statements.

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Interest and other (loss) income, net
 
Interest and other income (loss), net, decreased $36,733 to a loss of $0.2 million for the three months ended September 30, 2020, compared with a loss of $0.1 million in the prior year period. The fluctuation in interest and other income (loss) from quarter to quarter relates to interest expense, foreign currency gains and losses, interest income, sublease income and the change in fair value of our embedded derivatives.

Income Taxes
 
Our provision for income taxes consists of state and local, and foreign taxes. For the three months ended September 30, 2020 and 2019, the Company recorded an income tax benefit of $11,272 and expense of $55,274, respectively, consisting primarily of state and local, and foreign taxes. 

    As of September 30, 2020, our conclusion regarding the realizability of our US deferred tax assets did not change and we have recorded a full valuation allowance against them.

COVID-19

    While our Q3 2020 results were strong, we are closely monitoring the impact of the 2019 novel coronavirus, or COVID-19, on all aspects of our business. In March 2020, the World Health Organization characterized COVID-19 as a pandemic and the President of the United States declared the COVID-19 outbreak a national emergency. Since then, the COVID-19 pandemic has rapidly spread across the globe and has already resulted in significant volatility, uncertainty and economic disruption. The outbreak of COVID-19 has caused and may continue to cause travel bans or disruptions, and in some cases, prohibitions of non-essential activities, disruption and shutdown of businesses and greater uncertainty in global financial markets. The impact of COVID-19 is fluid and uncertain, but it has caused and may continue to cause various negative effects, including an inability to meet with actual or potential customers, our end customers deciding to delay or abandon their planned purchases or failing to make payments, and delays or disruptions in our or our partners’ supply chains. Please see “Risk Factors-Our results of operations may be negatively impacted by the coronavirus outbreak” for further information.

RESULTS OF OPERATIONS – FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2020 COMPARED WITH THE NINE MONTHS ENDED SEPTEMBER 30, 2019.

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The following table presents revenue and expense line items reported in our condensed consolidated statements of operations and their corresponding percentage of total revenue for the nine months ended September 30, 2020 and 2019 and the period-over-period dollar and percentage changes for those line items. Our results of operations are reported as one business segment, represented by our single operating segment.
Nine Months Ended September 30,  Change
Period to Period
(amounts in dollars)
2020 2019
Revenue:
Product revenue $ 5,202,713  47  % $ 4,879,996  39  % $ 322,717  %
Support and services revenue 5,913,486  53  % 7,584,816  61  % (1,671,330) (22) %
Total revenue 11,116,199  100  % 12,464,812  100  % (1,348,613) (11) %
Cost of revenue:    
Product 250,185  % 1,076,604  % (826,419) (77) %
Support and service 1,109,379  10  % 1,639,299  13  % (529,920) (32) %
Total cost of revenue 1,359,564  12  % 2,715,903  22  % (1,356,339) (50) %
Gross profit 9,756,635  88  % 9,748,909  78  % 7,726  —  %
Operating expenses:     10  %
Research and development costs 1,809,354  16  % 2,503,008  20  % (693,654) (28) %
Selling and marketing 3,027,372  27  % 3,436,783  28  % (409,411) (12) %
General and administrative 2,297,451  21  % 4,280,188  34  % (1,982,737) (46) %
Restructuring costs 758,740  % 745,201  % 13,539  %
Total operating expenses 7,892,917  71  % 10,965,180  88  % (3,072,263) (28) %
Operating income (loss) 1,863,718  17  % (1,216,271) (10) % 3,079,989  253  %
Interest and other expense (586,082) (5) % (468,717) (4) % (117,365) (25) %
Income (loss) before income taxes 1,277,636  11  % (1,684,988) (14) % 2,962,624  176  %
Income tax expense (benefit) 44,709  —  % 168,556  % (123,847) (73) %
Net income (loss) $ 1,232,927  11  % $ (1,853,544) (15) % $ 3,086,471  167  %
Less: Accrual of Series A redeemable convertible preferred stock dividends 812,362  % 770,027  % 42,335  %
Less: Accretion to redemption value of Series A redeemable convertible preferred stock 366,566  % 402,861  % (36,295) (9) %
Net income (loss) attributable to common stockholders $ 53,999  —  % $ (3,026,432) (24) % $ 3,080,431  102  %

Revenue

Our primary sales focus is on selling software solutions and platforms which includes stand-alone software applications, software integrated with industry standard hardware and sold as one complete integrated solution or sold on a subscription or consumption basis. As a result, our revenue is classified as either: (i) product revenue, or (ii) support and services revenue. During the nine months ended September 30, 2020, we recognized revenue of $11.1 million, compared with $12.5 million in the prior year period.

Product revenue
 
Product revenue is comprised of sales of both licenses for our software solutions and sales of the platforms on which the software is installed. This includes stand-alone software applications and software integrated with industry standard hardware, sold as one complete integrated solution or sold on a subscription or consumption basis. Our products are sold through (i) value-added resellers, (ii) distributors, and/or (iii) directly to end-users. These revenues are recognized when all the applicable criteria under accounting principles generally accepted in the United States are met.

For the nine months ended September 30, 2020 and 2019, product revenue represented 47% and 39% of our total revenue, respectively. Product revenue of $5.2 million for the nine months ended September 30, 2020 increased $0.3 million, or 7%, from $4.9 million in the prior year period.

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We continue to invest in our product portfolio by refreshing our existing product lines and developing our next generation of innovative product offerings to drive our sales volume in support of our long-term outlook.

Support and services revenue

Support and services revenue is comprised of revenue from (i) maintenance and technical support services, (ii) professional services primarily related to the implementation of our software, and (iii) engineering services. Revenue derived from maintenance and technical support contracts are deferred and recognized ratably over the contractual maintenance term. Professional services revenue is recognized in the period that the related services are performed. Engineering services are recognized upon customer acceptance. 

Maintenance and technical support services revenue for the nine months ended September 30, 2020 decreased to $5.7 million, compared to $7.3 million in the prior year period. Our maintenance and technical support service revenue results primarily from (i) the purchase of maintenance and support contracts by our customers, and (ii) the renewal of maintenance and support contracts by our existing and new customers after their initial contracts expire. The decrease in maintenance and technical support service revenue over the previous year reflects a decline in maintenance renewal revenue as a result of customer attrition.
 
Professional services revenue for the nine months ended September 30, 2020 decreased to $0.2 million, compared to $0.3 million in the prior year period. Professional services revenue can vary from period to period based upon (i) the number of solutions sold during the existing and previous periods, (ii) the number of our customers who elect to purchase professional services, (iii) the number of professional services contracts that are performed during the period, and (iv) the number of customers who elect to purchase engineering services.

Cost of Revenue, Gross Profit and Gross Margin

Total cost of revenue for the nine months ended September 30, 2020 decreased 50% to $1.4 million, compared with $2.7 million in the prior year period. Total gross profit increased $7,726, or 0.1%, to $9.8 million for the nine months ended September 30, 2020, compared with $9.7 million for the prior year period. Total gross margin increased to 88% for the nine months ended September 30, 2020, compared with 78% for the prior year period. The increase in our total gross margin and increase in our total gross profit, in absolute dollars, was primarily due to product mix, and as a result of an intentional shift away from selling hardware, which yields significantly lower profit margins, compared to our key proprietary software license offerings. Generally, our total gross profits and total gross margins fluctuate based on several factors, including (i) revenue growth levels, (ii) changes in personnel headcount and related costs, and (iii) our product offerings and mix of sales.

Cost of Product Revenue, Gross Profit and Gross Margin

Cost of product revenue consists primarily of personnel costs and amortization of capitalized software. Cost of product revenue for the nine months ended September 30, 2020 decreased to $250,185, compared with $1,076,604 in the prior year period. Product gross margin for the nine months ended September 30, 2020 increased, year over year, to 95% from 78% for the same period in 2019. The decrease in cost of product revenue and increase in gross margin for the current year was primarily due to an intentional shift away from hardware sales in the current period, compared to the prior year period.
 
Cost of Support and Service Revenue, Gross Profit and Gross Margin

Cost of support and service consists primarily of personnel and other costs associated with providing software implementations, technical support under maintenance contracts and training. Cost of support and service revenue for the nine months ended September 30, 2020 decreased 32% to $1.1 million, compared with $1.6 million in the prior year period. Support and service gross margin increased to 81% for the nine months ended September 30, 2020, compared with 78% for the prior year period, primarily attributable to a reduction in maintenance and support services revenue, year over year.

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Operating Expenses

Our operating expenses for the nine months ended September 30, 2020 decreased $3.1 million to $7.9 million from $11.0 million, for the previous year period.

Research and Development Costs
 
Research and development costs consist primarily of personnel costs for product development, and other related costs associated with the development of new products, enhancements to existing products, quality assurance and testing. Research and development costs decreased $0.7 million, or 28%, to $1.8 million for the nine months ended September 30, 2020, from $2.5 million in the prior year period. The decrease was primarily related to a decrease in personnel related costs resulting from our realignment and reduction in workforce and continued efforts to allocate the appropriate level of resources based upon the product development roadmap schedule. We continue to provide substantial resources in support of our research and development activities to continue to enhance and to test our core products and in the development of new innovative products, features and options.
 
Selling and Marketing

Selling and marketing expenses declined $0.4 million, or 12%, to $3.0 million for the nine months ended September 30, 2020 from $3.4 million in the prior year period. Selling and marketing expenses consist primarily of sales and marketing personnel and related costs, travel, public relations expense, marketing literature and promotions, commissions, trade show expenses, and the costs associated with our foreign sales offices.

General and Administrative
 
General and administrative expenses consist primarily of personnel costs of general and administrative functions, public company related costs, directors’ and officers’ insurance, legal and professional fees, and other general corporate overhead costs. General and administrative expenses declined $2.0 million to $2.3 million for the nine months ended September 30, 2020, compared to $4.3 million for the prior year period. For further information, refer to Note (17) Restructuring Costs, to our unaudited condensed consolidated financial statements.

Restructuring
 
    In June 2017, the Board approved the 2017 Plan to increase operating performance. The 2017 Plan resulted in a realignment and reduction in workforce. The 2017 Plan was substantially completed by the end of our fiscal year ended December 31, 2017 and when combined with previous workforce reductions in the second quarter of Fiscal 2017 reduced our workforce to approximately 81 employees at December 31, 2017. As part of this consolidation effort, the Company vacated a portion of the Melville, NY office space during the three months ended June 30, 2018. In accordance with accounting standards governing costs associated with exit or disposal activities, expenses related to future rental payments for which the Company no longer intends to receive any economic benefit are accrued, net of any anticipated sublease income, when the Company ceases use of the leased space. During the nine months ended September 30, 2020, the Company incurred lease disposal-related costs for this property of $0.7 million.

During the three months ended September 30, 2019, the Company adopted a plan to better align the Company’s cost structure with the skills and resources required to more effectively execute the Company’s long-term growth strategy and to support revenue levels the Company expected to achieve on a go forward basis (the "2019 Plan"), implemented tighter expense controls, ceased non-core activities and downsized several facilities. During the nine months ended September 30, 2020, the Company incurred $76,708 in severance expense as a result of this action. The 2019 Plan was substantially completed as of March 31, 2020.

    In March 2020, given the commercial uncertainty caused by the novel coronavirus pandemic, or COVID-19, the Company developed and implemented the 2020 Plan, which is an even more aggressive expense control plan, that it is prepared to keep in place for the remainder of 2020. The 2020 Plan reduced the Company's annual cash expense run rate by $4.0 million or 29%. The Company has furloughed 21 positions worldwide, and 8 of these positions were reinstated in the second quarter of 2020. We believe the reduced expense level will enable FalconStor to remain profitable during the remainder of 2020, even with continued revenue challenges throughout. During the nine months ended September 30, 2020, the Company has not yet incurred severance expense as a result of this action.

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Restructuring expense increased $13,539 for the nine months ended September 30, 2020 to $758,740, compared to a restructuring expense of $745,201 in the prior year period. For further information, refer to Note (17) Restructuring Costs, to our unaudited condensed consolidated financial statements.

Interest and other (loss) income, net
 
Interest and other income (loss), net, increased $117,365 to a loss of $586,082 for the nine months ended September 30, 2020, compared with a loss of $468,717 in the prior year period. The fluctuation in interest and other income (loss) from quarter to quarter relates to interest expense, foreign currency gains and losses, interest income, sublease income and the change in fair value of our embedded derivatives.

Income Taxes
 
Our provision for income taxes consists of state and local, and foreign taxes. For the nine months ended September 30, 2020 and 2019, the Company recorded income tax expense of $44,709 and $0.2 million, respectively, consisting primarily of state and local, and foreign taxes. 

    As of September 30, 2020, our conclusion regarding the realizability of our US deferred tax assets did not change and we have recorded a full valuation allowance against them.

COVID-19

    While our Q2 2020 results were strong, we are closely monitoring the impact of the 2019 novel coronavirus, or COVID-19, on all aspects of our business. In March 2020, the World Health Organization characterized COVID-19 as a pandemic and the President of the United States declared the COVID-19 outbreak a national emergency. Since then, the COVID-19 pandemic has rapidly spread across the globe and has already resulted in significant volatility, uncertainty and economic disruption. The outbreak of COVID-19 has caused and may continue to cause travel bans or disruptions, and in some cases, prohibitions of non-essential activities, disruption and shutdown of businesses and greater uncertainty in global financial markets. The impact of COVID-19 is fluid and uncertain, but it has caused and may continue to cause various negative effects, including an inability to meet with actual or potential customers, our end customers deciding to delay or abandon their planned purchases or failing to make payments, and delays or disruptions in our or our partners’ supply chains. Please see “Risk Factors-Our results of operations may be negatively impacted by the coronavirus outbreak” for further information.


LIQUIDITY AND CAPITAL RESOURCES 

Principal Sources of Liquidity

    Our principal sources of liquidity are our cash and cash equivalents balances generated from operating, investing and financing activities. Our cash and cash equivalents balance as of September 30, 2020 and December 31, 2019 totaled $0.9 million and $1.5 million, respectively.

On December 27, 2019, the Company entered into the Amendment, by and among the Company, certain of the Company’s affiliates in their capacities as guarantors, HCP-FVA, as administrative agent for the Lenders party thereto, ESW, as co-agent, and the Lenders, to provide for, among other things, a new term loan facility of up to $2,500,000 to the Company. The Amendment also provides for certain financial covenants. On December 27, 2019, the Company drew down $1,000,000 of the 2019 Term Loan and the Company will pay a fixed amount of interest on such advance equal to 15% of the principal amount advanced. Pursuant to the Amendment, we repaid $1,000,000 on September 27, 2020.

As described in Part I, Item 1, Note (9) "Notes Payable and Stock Warrants", to help ensure adequate liquidity during this period and in light of uncertainties posed by the COVID-19 pandemic, the Company entered into a loan with Peapack-Gladstone Bank on April 28, 2020 (the “Loan”), pursuant to the Paycheck Protection Program (the “PPP”) under the Coronavirus Aid, Relief, and Economic Security Act. The Loan has an aggregate principal amount of $754,000. Subject to the terms and limitations of the PPP, the Loan may be forgiven in whole or in part. Our intent is that the entire loan amount will be used to fund our payroll, rent and utilities.

Liquidity

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As of September 30, 2020, we had a working capital deficiency of $5.2 million, which is inclusive of current deferred revenue of $4.0 million, and a stockholders' deficit of $14.0 million. During the nine months ended September 30, 2020, the Company had a net income of $1.2 million and negative cash flow from operations of $0.3 million. The Company's total cash balance at September 30, 2020 was $0.9 million, a decrease of $603,885 compared to December 31, 2019. On April 28, 2020, the company entered into the Loan with Peapack-Gladstone Bank in an aggregate principal amount of $754,000, pursuant to the PPP under the CARES act. The Company repaid the 2019 Term Loan.

    The Company's ability to continue as a going concern, depends on its ability to execute its business plan, increase revenue and billings and reduce expenditures. In the second quarter of 2020, the Company approved the 2020 Plan which included actions to reduce its cost structure. The 2020 Plan addresses weakened global economic conditions stemming from the COVID-19 pandemic and related pace of recovery in a few of it's markets along with further opportunities to optimize the Company's long-term growth strategy. The Company has furloughed 21 positions worldwide, and 8 of these positions were reinstated in the second quarter of 2020. During the nine months ended September 30, 2020, the Company has not yet incurred severance expense as a result of this action.
    A primary focus for the Company in 2020 will be to maintain appropriate balance sheet flexibility, including cash on hand, due to the uncertain nature and unpredictable timing of the COVID-19 pandemic.
    There is no assurance that the Company will be successful in generating sufficient bookings, billings, revenue or continue to reduce operating costs or that the Company will be able to obtain financing or that such financing will be on favorable terms. Any such financing would be dilutive to our shareholders. Failure to generate sufficient revenue, billings, control or further reduce expenditures and/or the inability to obtain financing will result in an inability of the Company to continue as a going concern. Subject to the foregoing, management believes that, based on projected cash flows and additional financing, the Company will have sufficient capital and liquidity to fund its operations for at least one year from the date of issuance of the accompanying interim condensed financial statements.
    We believe that our cash flows from operations and existing cash on hand are sufficient to conduct our planned operations and meet our contractual requirements through at least November 9, 2021.

Cash Flow Analysis

Cash flow information is as follows:
  Nine Months Ended September 30,
  2020 2019
Cash provided by (used in):    
Operating activities (303,174) (1,432,514)
Investing activities (63,130) (187,998)
Financing activities (246,000) (489,321)
Effect of exchange rate changes 8,419  10,557 
Net increase (decrease) in cash and cash equivalents $ (603,885) $ (2,099,276)

Net cash used in operating activities totaled $0.3 million for the nine months ended September 30, 2020, compared with $1.4 million of net cash used in operating activities in the prior year period. The changes in net cash used in operating activities for the nine months ended September 30, 2020, was primarily due to our net income (loss) and adjustments for net changes in operating assets and liabilities, primarily changes in our accounts receivable, deferred revenue, prepaid expenses, inventory, other assets, accounts payable, accrued expenses and other long-term liabilities contributed to the decrease.

Net cash used in investing activities totaled $63,130 for the nine months ended September 30, 2020, compared with net cash used in investing activities of $187,998 in the prior year period. Included in investing activities are purchases of property and equipment, cash paid for security deposits and purchases of intangible assets.

Net cash used in financing activities totaled $0.2 million for the nine months ended September 30, 2020, compared with net cash used in financing activities of $0.5 million in the prior year period. The nine months ended September 30, 2020 reflects the $0.8 million in proceeds from the PPP loan and the $1.0 payoff of the term loan. The nine months ended September 30, 2019 reflects the partial repayment of $0.5 million of principal under our Term Loan in January 2019.
 
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Total cash and cash equivalents decreased $603,885 to $0.9 million at September 30, 2020 compared to December 31, 2019.

Contractual Obligations

As of September 30, 2020, our significant commitments are related to (i) the Amended and Restated Term Loan Credit Agreement, (ii) our operating leases for our office facilities, (iii) dividends (including accrued dividends) on our Series A Preferred Stock, and (iv) the potential redemption of the Series A Preferred Stock as discussed above.

    The following is a schedule summarizing our significant obligations to make future payments under contractual obligations as of September 30, 2020:
Operating Leases Note Payable (a) Interest Payments (a) Long-Term Income Tax Payable (b) Series A Preferred Stock Mandatory Redemption Dividends on Series A Preferred Stock
2020 $ 424,592  $ —  $ 35,107  $ —  $ —  $ — 
2021 659,754  3,510,679  70,213  —  —  — 
2022 —  754,000  —  —  —  — 
Other —  —  —  110,141  9,000,000  4,906,673 
Total contractual obligations $ 1,084,346  $ 4,264,679  $ 105,320  $ 110,141  $ 9,000,000  $ 4,906,673 
Sublease income $ (605,761) $ —  $ —  $ —  $ —  $ — 
Net contractual obligations $ 478,585  $ 4,264,679  $ 105,320  $ 110,141  $ 9,000,000  $ 4,906,673 

(a) See Note (9) Notes Payable and Stock Warrants to our unaudited condensed consolidated financial statements for further information and for a detailed description of the Amended and Restated Term Loan Credit Agreement.

(b) Represents our liability for uncertain tax positions. We are unable to make a reasonably reliable estimate of the timing of payments due to uncertainties in the timing of tax audit outcomes.
 
Critical Accounting Policies and Estimates
 
We describe our significant accounting policies in Note (1), "Summary of Significant Accounting Policies" of our 2019 Form 10-K. We discuss our critical accounting estimates in Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations" of our 2019 Form 10-K. There have been no significant changes in our significant accounting policies or critical accounting estimates since December 31, 2019, other than those noted below.

Revenue Recognition
    Our contracts with customers often include promises to transfer multiple products and services to a customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment.
    Judgment is required to determine the standalone selling price (“SSP”) for each distinct performance obligation. For products and services aside from maintenance and support, we estimate SSP by adjusting the list price by historical discount percentages. SSP for software and hardware maintenance and support fees is based on the stated percentages of the fees charged for the respective products.
    Our perpetual and term software licenses have significant standalone functionality and therefore revenue allocated to these performance obligations are recognized at a point in time upon electronic delivery of the download link and the license keys.
    Product maintenance and support services are satisfied over time as they are stand-ready obligations throughout the support period. As a result, revenues associated with maintenance services are deferred and recognized as revenue ratably over the term of the contract.
    Revenues associated with professional services are recognized at a point in time upon customer acceptance.

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Impact of Recently Issued Accounting Pronouncements

See Item 1 of Part 1, Condensed Consolidated Financial Statements – Note (1) Basis of Presentation.
 
Off-Balance Sheet Arrangements
 
As of September 30, 2020 and December 31, 2019, we had no off-balance sheet arrangements.

Item 3.     Quantitative and Qualitative Disclosures About Market Risk
 
Foreign Currency Risk.

We have several offices outside the United States. Accordingly, we are subject to exposure from adverse movements in foreign currency exchange rates. For the nine months ended September 30, 2020 and 2019, approximately 63% and 77%, respectively, of our sales were from outside North America. Not all of these transactions were made in foreign currencies. Our primary exposure is to fluctuations in exchange rates for the U.S. Dollar versus the Euro and Japanese Yen, and to a lesser extent the Canadian Dollar, the Korean Won and the British Pound. Changes in exchange rates in the functional currency for each geographic area’s revenues are primarily offset by the related expenses associated with such revenues. However, changes in exchange rates of a particular currency could impact the re-measurement of such balances on our balance sheets.

If foreign currency exchange rates were to change adversely by 10% from the levels at September 30, 2020, the effect on our results before taxes from foreign currency fluctuations on our balance sheet would be approximately $1.7 million. The above analysis disregards the possibility that rates for different foreign currencies can move in opposite directions and that losses from one currency may be offset by gains from another currency.
 
Item 4.     Controls and Procedures
 
Disclosure Controls and Procedures

Disclosure controls and procedures are procedures that are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), is recorded, processed, summarized and reported, within the time periods specified in the SEC's rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in the reports that we file under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.

Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we have evaluated the effectiveness of the design and operation of our disclosure controls and procedures as of the end of the period covered by this report, and, based on their evaluation, our principal executive officer and principal financial officer have concluded that these controls and procedures are not effective as of the end of the period covered by this report. We describe this deficiency and the steps we have taken to remedy such deficiency in our discussion of internal control over financial reporting below.

Internal Control Over Financial Reporting

Management’s Report on Internal Control Over Financial Reporting

    The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting for the Company; as such term is defined in Rules 13a-15(f) under the Exchange Act of 1934. To evaluate the effectiveness of the Company’s internal control over financial reporting, the Company’s management uses the Integrated Framework (2013) adopted by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”).

    The Company’s management has assessed the effectiveness of the Company’s internal control over financial reporting as of September 30, 2020, using the COSO framework (2013). The Company’s management has determined that the Company’s internal control over financial reporting is not effective as of that date because of the following material weakness:

    During the three months ended September 30, 2020, the Company did not fully document all the COSO framework (2013) mandated system controls in place nor did the Company have an independent party complete testing of the controls as of
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September 30, 2020. The Company has implemented certain mitigating controls such as secondary reviews by senior management, variance analysis reporting and cash-flow monitoring, which insured that both internal and external financial reporting included all the information and disclosures required by generally accepted accounting principles in the United States of America.

    Notwithstanding the above, the Principal Executive Officer and the Principal Financial Officer believe that the condensed consolidated financial statements and other information contained in this Quarterly Report on Form 10Q present fairly, in all material respects, our business, financial condition and results of operations.

Remediation

 The Company is implementing the appropriate system controls mandated by the COSO framework (2013) and plans to conduct independent audit testing of these controls which are implemented. 




 
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PART II.     OTHER INFORMATION
 
Item 1.     Legal Proceedings
 
See the discussion of the Company’s material litigation in Note (15) Litigation, to the unaudited condensed consolidated financial statements, which is incorporated by reference in Item 1.
 
Item 1A.  Risk Factors
 
We are affected by risks specific to us as well as factors that affect all businesses operating in a global market. The significant factors known to us that could materially adversely affect our business, financial condition, or operating results are set forth below and in Item 1A to our 2019 Form 10-K.

Our results of operations may be negatively impacted by the coronavirus outbreak.
We are closely monitoring the impact of the 2019 novel coronavirus, or COVID-19, on all aspects of our business. In March 2020, the World Health Organization characterized COVID-19 as a pandemic and the President of the United States declared the COVID-19 outbreak a national emergency. Since then, the COVID-19 pandemic has rapidly spread across the globe and has already resulted in significant volatility, uncertainty and economic disruption. The outbreak of COVID-19 has caused and may continue to cause travel bans or disruptions, and in some cases, prohibitions of non-essential activities, disruption and shutdown of businesses and greater uncertainty in global financial markets. The impact of COVID-19 is fluid and uncertain, but it has caused and may continue to cause various negative effects, including an inability to meet with actual or potential customers, our end customers deciding to delay or abandon their planned purchases or failing to make payments, and delays or disruptions in our or our partners’ supply chains. As a result, we may experience extended sales cycles, our ability to close transactions with new and existing customers and partners may be negatively impacted, our ability to recognize revenue from software transactions we do close may be negatively impacted, our demand generation activities, and the efficiency and effect of those activities, may be negatively affected, and it has been and, until the COVID-19 outbreak is contained, will continue to be more difficult for us to forecast our operating results. These uncertainties have, and may continue to, put pressure on global economic conditions and overall IT spending and may cause our end customers to modify spending priorities or delay or abandon purchasing decisions, thereby lengthening sales cycles and potentially lowering prices for our solutions, and may make it difficult for us to forecast our sales and operating results and to make decisions about future investments, any of which could materially harm our business, operating results and financial condition.
Further, our management team is focused on addressing the impacts of COVID-19 on our business, which has required and will continue to require, a large investment of their time and resources and may distract our management team or disrupt our 2020 operating plans. The extent to which COVID-19 ultimately impacts our results of operations, cash flow and financial position will depend on future developments, which are uncertain and cannot be predicted, including, but not limited to, the duration and spread of the outbreak, its severity, the actions taken by governments and authorities to contain the virus or treat its impact, and how quickly and to what extent normal economic and operating conditions can resume. Even after the COVID-19 pandemic has subsided, we may continue to experience materially adverse impacts to our business as a result of its global economic impact, including as a result of any recession that may occur.

Unknown Factors

Additional risks and uncertainties of which we are unaware or which currently we deem immaterial also may become important factors that affect us. 

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Item 6.     Exhibits
31.1
31.2
32.1
32.2
101.1 The following financial statements from FalconStor Software, Inc’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2020, formatted in XBRL (eXtensible Business Reporting Language):
(i) unaudited Condensed Consolidated Balance Sheets – September 30, 2020 and December 31, 2019.
(ii) unaudited Condensed Consolidated Statement of Operations – Three and Nine Months Ended September 30, 2020 and 2019.
(iii) unaudited Condensed Consolidated Statement of Comprehensive Income (Loss) – Three and Nine Months Ended September 30, 2020 and 2019.
(iv) unaudited Condensed Consolidated Statements of Stockholder's Deficit - Three and Nine Months Ended September 30, 2020 and 2019.
(v) unaudited Condensed Consolidated Statement of Cash Flows – Three and Nine Months Ended September 30, 2020 and 2019.
(vi) Notes to unaudited Condensed Consolidated Financial Statements – September 30, 2020.
.
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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
  FALCONSTOR SOFTWARE, INC.
  (Registrant)
   
  /s/ Brad Wolfe
  Brad Wolfe
  Executive Vice President, Chief Financial Officer and Treasurer
  (principal financial and accounting officer)
 
 
/s/ Todd Brooks
  Todd Brooks
  President & Chief Executive Officer
November 9, 2020 (principal executive officer)

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