Starbucks to Require Customers Wear Masks Starting July 15
July 09 2020 - 5:11PM
Dow Jones News
By Micah Maidenberg
Starbucks Corp. will require customers in the U.S. to wear masks
at company-operated stores starting next week, a decision that
comes as new coronavirus cases rise sharply in parts of the
country.
Customers will have to wear face coverings in the stores it runs
beginning July 15, the company said in a blog post on Thursday. The
Seattle-based chain runs about 8,900 locations in the U.S., while
6,350 stores were run by outside operators under license
agreements.
"We want the focus on partner and customer safety to guide us,
and do so in a way that ensures you are feeling supported,"
Starbucks said in a message to employees viewed by The Wall Street
Journal.
Companies with consumer businesses have faced a raft of new
challenges in trying to figure out how to safely operate
stores.
As the virus spread earlier this spring, some retailers and
restaurant chains that stayed open as essential businesses had to
race to buy masks and other protective equipment for employees.
Costco Wholesale Corp. in May faced criticism and a boycott over
its decision to require that all customers wear masks. Employees
and security guards have faced attacks by some patrons who refused
to cover their faces.
Starbucks said in its blog post the company "is committed to
playing a constructive role in supporting health and government
officials as they work to mitigate the spread of Covid-19."
At locations where local government mandates for masks aren't in
place, customers who don't wear masks will be able to order items
via drive-through windows, delivery or by using the company's
curbside pickup option, Starbucks said.
Write to Micah Maidenberg at micah.maidenberg@wsj.com
(END) Dow Jones Newswires
July 09, 2020 16:56 ET (20:56 GMT)
Copyright (c) 2020 Dow Jones & Company, Inc.
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